I had a pleasant buying experience. The salesman Butch, Sales Manager and Finance Manager were all very friendly. They spent time with me and answered all my questions. I got a vehicle that I really like with great financing. I would shop here again!
Jim Detwiler made it a very easy, low stress experience. Knew what I wanted before I got there and even arranged for the car to be brought from their second location so it was closer for me. Jim is very personable and professional and the whole team worked together to meet my needs. It was a quick process as well. I’m glad this was the dealer that had the fusion I wanted because now I got the best car at the best dealership! Looking forward to future business with Haldeman and expect it to be just as on point! Thanks for everything!
I leased a 2018 Ford Escape. It was the best car experience I have ever had. Our Salesman, Tom was great. He was pleasant, knowledgeable and straightforward. I told him what I was looking for in a vehicle and he got it for me at a good price. It was a quick and painless process, something I have not experienced before when either buying or leasing a vehicle. I will come back here when it is time for my next vehicle. Thank you.
I am pleased with the used F150 I bought, although I would have liked to have a full tank of gas in it when I picked it up. We had to stop before making it back to Scranton for gas. Also please don't armor all the break pedal, gas pedal, and stearing wheel. It makes it too slippery.
No customer service! Overly concerned about making their numbers at my expense. I was treated very poorly and was, quite frankly, appalled with the interaction with your sales dept. How do guys stay in business?
Though the process did take some time, it was understandable with the amount of volume that they were having that day. Besides that, I am not hesitant to give them a solid 5 star review. It was a sigh of relief to walk into the dealership and not have any extra's pushed onto us and the process was painless. They even took the time to make sure we could get a recent college graduate incentive from Ford when we assumed we weren't eligible. Truly a great experience and have earned our business again should we be in the market for another Ford!