Haldeman Ford - Service Center

Excellent service!!! They listen, they communicate, they delivered exactly what they promised!!! JR runs a clean and exceptional facility in all capacities!!! Management, They listen, they communicate, they delivered exactly what they promised!!! JR runs a clean and exceptional facility in all capacities!!! Management, sales and service are second to none!!! More

Haldeman service Alex, Heather and Laura always provide professional, curtious service. And follow up to ensure my satisfaction. Alwx has gone the extra mile with my t Alex, Heather and Laura always provide professional, curtious service. And follow up to ensure my satisfaction. Alwx has gone the extra mile with my truck to isolate a tricky noise issue. More

Alex Chambers @ Haldeman 130 Alex is the best. Had an issue with my 2017 Ford Explorer Sport and he made sure that the problem was corrected and fixed right. As far as a sales p Alex is the best. Had an issue with my 2017 Ford Explorer Sport and he made sure that the problem was corrected and fixed right. As far as a sales person goes, see Marek, I will only buy my cars from him. He is an honest and patient person when it comes to buying a car that is priced off the charts these days. More

Quick response but the service was extremely high cost. The service was performed quickly and was concise. Was very costly and for my 2012 Ford Escape built in July 2011 with power steering failure. Not c The service was performed quickly and was concise. Was very costly and for my 2012 Ford Escape built in July 2011 with power steering failure. Not covered under recall from Ford 14S05 – Electric Power Steering – 2008-2011 Ford Escape. Same exact issue that was not covered. More

Service assistance My car was scheduled for service because it would go dead each time you would drive it. When my husband was suddenly admitted to the hospital, I did My car was scheduled for service because it would go dead each time you would drive it. When my husband was suddenly admitted to the hospital, I did not want to cancel my car apt. because I needed to be able to depend on the car. Since I knew the car was not going to start, I asked Alex, my service manager for help. He offered and did to stop at my house and get it started on his way to work. That is why we have 3 Ford vehicles and always buy our cars at Haldeman in East Windsor. More

My Service Dept experience Having relocated from Cape Cod to Central NJ recently one of my many concerns was finding a Ford dealer to service my 2010 F150. The dealer I had used Having relocated from Cape Cod to Central NJ recently one of my many concerns was finding a Ford dealer to service my 2010 F150. The dealer I had used for 15 years on Cape Cod had set a very high standard for service and sales. Opinions were limited as I asked around my area, not knowing to many people was part of the reason. After looking at on line reviews and having an issue with my truck I decided to try Haldeman Ford. I am truly impressed with the service advisor Heather Cranmer and the techs she works with. As my truck now has a bit over 100,000 miles I do expect issues to arise. I prefer to deal with a franchised dealer. What Heather and her techs have provided me with is the courtesy, respect and the ability to listen to my complaint. They have diagnosed the problem correctly, ordered the parts and got me back in quickly to finish the job. Haven't visited the sales dept. yet, but the service dept. has very much come through for me. More

Friendly staff The whole staff is very friendly. Heather and Mike the mechanic get me in for service very quickly and answer any questions. I only trust Haldeman For The whole staff is very friendly. Heather and Mike the mechanic get me in for service very quickly and answer any questions. I only trust Haldeman Ford with my 2018 Raptor for service. Can't forget about my salesman Bryan which I will be going to see soon for another new vehicle. Thanks for everything Michael. PS: still waiting for my Haldeman T-shirts 3X More

They go above and beyond the call of duty. Alex took the time to talk with a customer service rep from an extended warranty I have. He knew just what to say, and said the right things to save m Alex took the time to talk with a customer service rep from an extended warranty I have. He knew just what to say, and said the right things to save me a few hundred dollars. Heather greeted me as I came in and we had just a wonderful chat. People here are friendly, caring and great to work with. More

Never told about tire rotation.wanted to chg 24 $ Disappointed not doing tire rotation at first oil change. With new car. Should have been told about it when I made the appointment .please reply. Disappointed not doing tire rotation at first oil change. With new car. Should have been told about it when I made the appointment .please reply. More

2016 Escape The back up camera on my 2016 Esape wouldn't turn off. I brought it to Haldeman Ford and worked with Heather who is the absolute best! She went abov The back up camera on my 2016 Esape wouldn't turn off. I brought it to Haldeman Ford and worked with Heather who is the absolute best! She went above and beyond to correct the issue as usual. I'm never disappointed with the service from Haldeman Ford. More