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Haldeman Ford - Service Center

East Windsor, NJ

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198 Reviews

198 Reviews of Haldeman Ford - Service Center

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July 10, 2018

Great Service Heather was great, she called with a few concerns beyond what I originally brought the car in for, we talk through the cost and the benefits and we ag More

by JBONACORDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Excellent Sales & Service Auto dealers have been much maligned, in some cases for good reason. Haldeman Ford is an exceptional dealer, and we purchase all of our new Ford vehic More

by SGHAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Salmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sienna, JR Battreall
July 10, 2018

Always Great Service! Haldeman Ford of East Windsor is definitely my "go to" place for any service my car may need. Thanks for a great place and terrific service! (I haven' More

by RSCHOTT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Works Package and direct injection cleaning Very thorough and done in a timely fashion Everything was explained to Every time I'm there your staff is very courteous and professional thank More

by ny69jet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Had no issues Requested an appointment for first oil change. Had someone confusing on the first one being free. I guess my fault didn’t bring in the form But was More

by wmr151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Sosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

replaced "Takata Decapitators" (airbags) + routine service They replaced the two "Takata Decapitators" (airbags) and did a routine service on my 2010 Ranger. I used their shuttle service. Very reliable and co More

by LMEIXLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Found booking car online for service very easy Friendly, hassle free and had a call back within 2 hours to tell me my car was ready for pick up as I opted to leave the car and not wait.. More

by cyrilandmaryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Salmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Ruch
July 10, 2018

PERFECT SERVICE Well lets see now the last time I was in for an oil change I had dropped my car off the previous night and by 12pm they called and said vehicle was do More

by TIMOTHYHELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flo Lanzetta
May 19, 2018

Refused service on car they sold The general manager JR and his entire team are about as unethical and unprofessional as they cone. Even went on to lie about me on BBB review. These p More

by Etr9181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Battreall
May 22, 2018 -

Haldeman Ford responded

Evan purchased a car 2 years ago and returned for his 1st Free oil change at 47000 miles. At that time Evan stated he had not received a 2nd key. Haldeman provided and programmed 1 at no charge to the customer. Evan did become upset when we were unable to provide a technician for Saturday night as he was being inconvenienced. Even's AC was not functioning properly and when finding out that he was 10,000 miles out of warranty He stated that if Haldeman Ford did not sneak it through warranty at no cost to him he would post stories of us on the internet and BBB. Haldeman Ford has always felt the customer comes 1st but after 1 of our female employees became uncomfortable with Evans' demeanor, we suggested he have his work performed elsewhere. We regret that Evan had to be the first customer turned away from our dealership as we value all our guests and as you can see from our online reviews their experiences are overwhelmingly positive. JR Battreall GM

December 13, 2017

Happy Heather is friendly and easy to talk to. Great customer service skills! Will totally be back and will totally recommend. Thank you very much happy cu More

by Jlynn1184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cranmer
5.0
This rating includes all reviews, with more weight given to recent reviews.