605 Reviews of Haldeman Subaru - Service Center
Great service Will definitely be back, Very friendly and professional service. Work was done quickly and performed well. The service associate was friendly, person Will definitely be back, Very friendly and professional service. Work was done quickly and performed well. The service associate was friendly, personable and very professional. More
Good Service Friendly and courteous staff. Setting up appointments is easy. No pressure tactics to service unnecessary items. Recommend the dealership for Subaru S Friendly and courteous staff. Setting up appointments is easy. No pressure tactics to service unnecessary items. Recommend the dealership for Subaru Service. In and out in a reasonable time. More
Service It was done in time and properly. I have been coming there for last 5 years. I am happy with service provided to me everytime. It was done in time and properly. I have been coming there for last 5 years. I am happy with service provided to me everytime. More
Good and fast service he staff is friendly Problem with car car solved. They also provided a courtesy shuttle service to get me to and from work Thanks you he staff is friendly Problem with car car solved. They also provided a courtesy shuttle service to get me to and from work Thanks you More
Meh - not recommended I have brought my vehicles here since around 2010. I don’t know if management changed, but service is not what it used to be. Supposed to do a multi I have brought my vehicles here since around 2010. I don’t know if management changed, but service is not what it used to be. Supposed to do a multipoint inspection, but the last 2 times I didn’t get the form. They said oh we can do it right now or you can come back when it’s more convenient. That’s requiring more of my time when they should have done it in the first place. I have complained on these feedback forms but nobody cares at this place because nobody ever called to make it right. Won’t Go back. More
Checking out hassles This is the second time I've had my car serviced at Haldeman, both times I told them I had a coupon, both times they wrote it on the form, both time This is the second time I've had my car serviced at Haldeman, both times I told them I had a coupon, both times they wrote it on the form, both times they didn't deduct before check out. Both times they have you wait in line to check out, only to find out no coupon applied, they send you back to service to wait in line there again to have it adjusted, only to then have to go back and wait again to check out. Frustrating and poor customer service, took 30 minutes to get out, should have taken 5-7. More
Scheduled oil/filter change; Wheel balance; Belt Change It is always nice to come to Haldeman Ford on Rt. 33 Hamilton, NJ. Both Nicole and Paul are so pleasant and easy to speak with. Both are clear in the It is always nice to come to Haldeman Ford on Rt. 33 Hamilton, NJ. Both Nicole and Paul are so pleasant and easy to speak with. Both are clear in their explanation of the work needing to be done, timing and cost I especially like the 'quiet room'....a great place to wait and not miss a moment of work. Thank you. Pleased Customer More
Courteous Prompt Service The staff is friendly and courteous. My vehicle was taken in right away, and was promptly serviced. The check out process was also efficient and sm The staff is friendly and courteous. My vehicle was taken in right away, and was promptly serviced. The check out process was also efficient and smooth. So far, in 5 visits to this service center, I have had very positive experiences. I Highly recommend this center. More
Waste of time My battery died while under Subaru 85-month replacement warranty. So I came to Haldeman to get a replacement. First I was told that there was warranty My battery died while under Subaru 85-month replacement warranty. So I came to Haldeman to get a replacement. First I was told that there was warranty, so I had to explain it to them. Then it took half an hour to figure out what the prorated percentage was. Finally I was told that I have to wait for another hour to get it tested and replaced, and I have to pay for labor. After another 30 minutes nobody had touched my car. So I took my keys from them and went to another dealership. Paid the prorated price, swapped the battery myself and I was on my way in 10 minutes. I would never go to Haldeman Subaru ever again. Such a waste of time! Previously I had a very bad experience with timing belt replacement service at that place. Never again! More
very good I brought the car in for auto butler and they did a very good job. very pleased with the job the service department did - thanks I brought the car in for auto butler and they did a very good job. very pleased with the job the service department did - thanks More