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Haldeman Subaru - Service Center

4.4

90 Lifetime Service Reviews

607 NJ-33, Hamilton, New Jersey 08619

90 Reviews of Haldeman Subaru - Service Center

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February 15, 2019

"Great service"

- DENNISMHARDY

I bring my vehicle which is 14 years old for all repairs and oil changes. The waiting area is supper clean and service is done in a very timely manner.

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Recommend Dealer
Yes
Employees Worked With
Paul Goodson
February 12, 2019

"Never disappointed with Haldeman Subaru"

- rjmpl486

Very accommodating. Fix issues (hasn't been any since I've owned the car). My wait is never more than 1 1/2 hrs. Very comfortable lounge area with coffee, newspapers, and goodies (donuts, bananas, etc.). I have nothing but praise for this dealership.

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Yes
Employees Worked With
Dirk Zondag
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 11, 2019

"30000 mile service"

- jimmy

very good service, as usual at Haldeman Subaru very through inspection, runs like a new SUV . I like the new shuttle service. did not have it last service appointment.

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Yes
Employees Worked With
Nicole Tomko
February 08, 2019

"Quick and painless. "

- EANNE85

I gave this rating because, as always, the service was completed in a timely manner and clear description of the work being done. Easy pickup at the end of the day.

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Yes
Employees Worked With
Dean (service)
February 08, 2019

"In and out fantastic service"

- CERINO5

Great service very little wait. Needed wipers replaced made appt day before had in stock installed on 25 minutes. Had emergency I need to attend to and they got me on and out

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Yes
Employees Worked With
Al Fonseca
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 08, 2019

"New tire experience"

- JOBRIEN

Wanted to replace my tires. Checked local stores and online sites. Haldeman had the lowest price out of them all. Ordered them and they were in the next day. Installation arranged for the following week. Installation took a little longer than quoted, but that happens. Checked alignment and was not needed. They could have easily charged me gor an alignment, but were honest about it.

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Yes
Employees Worked With
Dean in service, young lady whose name i didn't get. Sorry
February 04, 2019

"Best Service!"

- Classy Lady

I drive to Hamilton, NJ from 25 minutes away. Other Subaru dealers are near me. I feel confident and safer having my car serviced at Haldeman.

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Recommend Dealer
Yes
Employees Worked With
Zach Barnes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryshawn Cooper
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Wagstaff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nicole
February 04, 2019

"Fast work"

- JOCHE21685

I thank, Nicole, for her service. She kept me up to date on repairs and she set up a pick up shuttle for me to get back to dealership.

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Yes
Employees Worked With
Nicole in Subaru service
February 02, 2019

"First sevice"

- RHANDELMAN

First service at dealer with helpful staff and on time appointment schedule. Informative about what was completed in the service and offered a free car wash. Dealer had a clean quiet waiting area with wifi to allow me to continue working

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Recommend Dealer
Yes
Employees Worked With
Zach Barnes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Gunn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Manna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 30, 2019

"Documentation is awful, was the work actually completed?"

- Tom

Bought in my 2016 Forester for scheduled 60k service. In addition to regular service I asked for front/rear differential oil replacement as I am unable to perform that myself. Upon picking the car up I reviewed technicians report and differential oil was listed as "ok" and not "filled". Upon questioning this the sheet was returned to technician in shop to rectify as the gear oil was supposedly replaced. An entirely new sheet was filled out immediately. This sheet also listed my power steering fluid as "ok". My Forester has no power steering fluid given an electric mechanism. Are the service techs reading what they check? Was my gear differential oil actually changed? I was however able to verify that the oil was changed and a worn belt was replaced by checking under the hood, but everything else makes you wonder as I have no way of checking differential oil on my own. (I dispute their tire measurements as well based on my own readings and have less tread left than what was measured). Part of the reason to get work done at a dealership is for documentation for potential warranty claims, as I am approaching the end of my warranty I likely will no longer be coming here, I have a neighborhood shop that I trust that does work cheaper and documents what they do.

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Recommend Dealer
No
Employees Worked With
Nicole, Paul
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