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Haldeman Subaru - Service Center

Hamilton, NJ

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605 Reviews

605 Reviews of Haldeman Subaru - Service Center

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June 05, 2019

Nothing worth noting Had car serviced for recall. Never received updates or a call when completed. Didnt even get an idea of while fixing if anything else was found. Hence More

by dougski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one helped me or told me who worked on my car
Jul 17, 2019 -

Haldeman Subaru responded

We appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our General Manager, Greg Hritz at gmhritz@comcast.net when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 04, 2019

Same day appointment Paul accommodated same day service. Paul called back to say after examine car needed windshield wipers and air filter. Which I clearly knew but forgo More

by PAMSTER814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Goodson
Jul 17, 2019 -

Haldeman Subaru responded

Thank you for sharing this feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope that you have a great day!

June 03, 2019

Awrsome experience It was our first time at this dealership and Nicole was great! Recall was done quickly and the whole process was no stress. We will definitely be back More

by Larryparts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Sorensen
Jul 17, 2019 -

Haldeman Subaru responded

Thank you for this feedback, Larry! We are pleased to hear that our team made this such a seamless process for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2019

Recall & New Brakes & Rotors Had an appointment for the brake lights recall. Completed & suggested replacement of 4 brakes & rotors. Runs & feels like it did when it was brand new More

by Gestabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Perkins , Dean Hervey
Jul 17, 2019 -

Haldeman Subaru responded

Hi, thank you for taking the time to give us your feedback! Our team is available should you require any extra help. We hope that you have a great day!

June 01, 2019

Excellent customer service Dean was very knowledgeable about the services that I had to get done. He helped me get not only those but saved me with a discount coupon. Also, he h More

by MMINOT92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hervey
Jul 17, 2019 -

Haldeman Subaru responded

We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time!

May 31, 2019

Recall work was done swiftly! Appointment had to be scheduled out a bit because f the demand and availability of recall parts. When the car was brought in, the issue was taken care More

by radar_66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Sorensen
Jul 17, 2019 -

Haldeman Subaru responded

We are pleased that our team was able to help you out! We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2019

Dead battery They tested my battery, charged it, and gave me a free rental while they figured it out. Said something was left on in car and it drained battery. No More

by DMK5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Sorensen, Paul Goodson
Jul 17, 2019 -

Haldeman Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

May 29, 2019

Great service Took car in for recall appointment for Subaru. Had a great experience! Was done in less time that was anticipated! No other problems. They washed More

by MERLEDOUGLAS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Sorensen
Jul 17, 2019 -

Haldeman Subaru responded

We are delighted to hear that our team gave you such a great experience! Feel free to reach out to us if you need anything. Have a fantastic day!

May 27, 2019

They did what we agreed upon in a reasonable amount of time You need to put up a sign that there is a quiet area. I needed to do some reading and found the general reception area distracting. Had I known ther More

by maeggg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the others, Ryshawn Cooper
Jul 17, 2019 -

Haldeman Subaru responded

We are happy that our team could provide top notch service to you! Our team is available should you require any extra help.

Jul 17, 2019 -

Haldeman Subaru responded

Thank you for taking the time to leave us this feedback. We will take your comments into consideration to improve for the near future. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

May 27, 2019

a/c not working The service manager was friendly, professional and explained everything. The work was completed quickly. The quiet room was especially comfortable. More

by kellyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hervey
Jul 17, 2019 -

Haldeman Subaru responded

Thank you for this response, Kelly! We want all our customers to feel this way when leaving our dealership! We sincerely value your business and look forward to your next visit!

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