605 Reviews of Haldeman Subaru - Service Center
Good, but not perfect. Handicapper parking - great Coffee machine - great Quiet room - great Clean restrooms - great Doughnuts - great Friendliness of employees - great Handicapper parking - great Coffee machine - great Quiet room - great Clean restrooms - great Doughnuts - great Friendliness of employees - great Finding that the steering wheel had been put in another position and I had to look in the book to learn how to change it - not great Finding that the clock had not been reset to the correct time after servicing radio, etc. - not great Finding that the digital readout of the speed was no longer being shown in the middle of the screen that's to the left of the actual speed guage - not great. In fact, I still haven't figured out how to display it again. Before I took the car in for service, the steering wheel was where I wanted it, the speed was displayed where it was convenient for me to see it, and the clock was only an hour off (due to daylight savings time). If the service man had changed it to the correct time, that would have been fine, but instead it's about 8 hours off. More
Recall service Airbag recall. The audio screen was cracked when replacing the dashboard. Dealer will fix soon. Never had a problem with service in past 8 years. Airbag recall. The audio screen was cracked when replacing the dashboard. Dealer will fix soon. Never had a problem with service in past 8 years. More
My car seat was dirty after service Both diver and passenger seat had dirt and stain from someone who worked on my car. They took it to detail to clean but passenger side seat still hav Both diver and passenger seat had dirt and stain from someone who worked on my car. They took it to detail to clean but passenger side seat still have dirt and stain. Very disappointed. When someone have light color seat service person put down cover to prevent dirt or other stain on the seat. More
This shop replaced parts that didn't need replaced . I was stuck paying for parts and repairs I didn't need. My phone contact, Ms Tomko, was very polite; I didn't know I was being ripped I was stuck paying for parts and repairs I didn't need. My phone contact, Ms Tomko, was very polite; I didn't know I was being ripped More
Oil Change and Tire Rotation Great, complete, timely, and quality service. I liked the quite room very much was able to get my "homework" done without thinking about my car. Sor Great, complete, timely, and quality service. I liked the quite room very much was able to get my "homework" done without thinking about my car. Sorry, don't recall their names, but would list and give 5 stars to all the service staff there during my visit. And shout-out to Justin in Sales ... thanks for getting me into that Legacy last year. Car's been great! More
Quick service Only purchased this auto 9 months ago and had to take it in for an unfortunate mishap that happened at my office. The service department was expeditio Only purchased this auto 9 months ago and had to take it in for an unfortunate mishap that happened at my office. The service department was expeditious in checking my auto to make sure it was ok to drive. More
Nicole the service manager was excellent My last appointment at this dealership was terrible. Service manager tried to sell me new tires prematurely. Called for an appt and same service ma My last appointment at this dealership was terrible. Service manager tried to sell me new tires prematurely. Called for an appt and same service manager told me 3 weeks to get a rental so my car can be serviced with air bag recall. couldn’t believe it . I own 2 Subaru’s and looking for a third soon. I got nicole on the phone and she got me a quick appointment with a rental. She communicates well and I was ready to possibly need tires and she told me I absolutely do not! Bad service from last appt. excellent service this appt. Tried to call manager Paul x 4 with no return call. Came to see a Randy and he was too busy. No other dealership near me for convenience. May not be buying 3rd subaru. Keep in mind this service appointment was the best ever. Thx Nicole More
Awesome Been purchasing and servicing my vehicles at Haldeman for many years. I use the service department due to their friendly employees & management.fast d Been purchasing and servicing my vehicles at Haldeman for many years. I use the service department due to their friendly employees & management.fast dependable service. More
Car service It was fine and service people are very pleasant and accommodating. Taken on time and totally satisfied waiting area and time it took for service. It was fine and service people are very pleasant and accommodating. Taken on time and totally satisfied waiting area and time it took for service. More
Great Friendly Service Took my New Outback in for its first service and was met by a friendly helpful staff that took care of everything within a short amount of time while Took my New Outback in for its first service and was met by a friendly helpful staff that took care of everything within a short amount of time while I waited comfortably In their waiting area. More