Haley Ford

Great Buying Experience My 2004 Ford Taurus was still running great, but it had 165,000 miles on it, prompting me to start looking at new Fords while waiting for an oil chang My 2004 Ford Taurus was still running great, but it had 165,000 miles on it, prompting me to start looking at new Fords while waiting for an oil change at Haley Ford. That's when I met Shawn Adkins. He took time to listen to my desires, show me vehicles that met my needs, explain the new car features, and answer all my questions (and I had a lot of them). I later returned for a test drive and subsequently bought a new 2014 Fusion. Shawn's professional manner, patience, knowledge of his product, and caring attitude made me comfortable with the entire buying process. Haley Ford has been my choice for regular vehicle maintenance for several years, and their personnel have always provided friendly and efficient service. If you're looking to buy a vehicle or just maintain your old one, you can't go wrong with Shawn Adkins and Haley Ford! More

Amy Tennefoss I have been with this group since 2008. Awesome! I had a fun experience along with excellent service in buying my Ford Escape love it! I have been with this group since 2008. Awesome! I had a fun experience along with excellent service in buying my Ford Escape love it! More

excellent service Recently bought a used explorer in excellent condition. Issac is an awesome salesman. Talked us through every step of the process. Even checked in wit Recently bought a used explorer in excellent condition. Issac is an awesome salesman. Talked us through every step of the process. Even checked in with us a week later to be sure everything was still to our expectations. More

Searching for a new vehicle After visiting other Ford dealerships walking into Haley Ford and being greeted by Shawn Adkins was a breath of fresh air. Shawn listened to exactly After visiting other Ford dealerships walking into Haley Ford and being greeted by Shawn Adkins was a breath of fresh air. Shawn listened to exactly what I expressed my needs were from vehicle type to pricing. The first vehicle he showed me fit my needs at the price I wanted with additional features. I felt no pressure and the financing was very easy. They worked with me with my compromised credit to achieve a comfortable price. My entire experience was beyond my expectations. Honesty, integrity and friendly are the key words to express Haley Ford and Shawn Adkins! More

Awesome Customer service I looked around at all other Ford dealers in the area and I am so glad I found and chose Haley ford. Everyone there worked as a team and were all very I looked around at all other Ford dealers in the area and I am so glad I found and chose Haley ford. Everyone there worked as a team and were all very friendly and very helpful. Dave Hemmings is the salesman that sold me my 2013 Fusion and he made the process very simple and easy to understand. He took his time and worked hard getting my the best deal. John Olson was also very helpful and assisted with my awesome sales experience.I highly recommend Dave, John and Haley ford as they are the best of the best! I also have been a chevy person most of my life and I am really loving my decision to switch to Ford, my Fusion drives like a dream!!:) More

Purchasing a new Ford Edge I went to Haley Ford to do price comparison and check out their inventory. I already had in mind what I wanted, but was not in a rush to make a purcha I went to Haley Ford to do price comparison and check out their inventory. I already had in mind what I wanted, but was not in a rush to make a purchase. I arrived after 7 pm and did not know the dealership was scheduled to close at 8 pm.Then I met Shawn Adkins, who was extremely pleasant, patient, professional, and knowledgeable in answering all questions. I had expected things to be different because of the time and past experiences with salespersons. I told him I would be back to test drive a vehicle on the following day, so he set me up with another associate, since he was scheduled to be off. (Never had anyone to do this in the past.) The team approach made me want to come back. I did and Shawn got me into a new Ford Edge without a big hassle. He let me know that he would be calling to check out my experience post purchase as well as letting me know he is available for any questions I may have concerning the vehicle. I want to thank Shawn, Mike, and all the other associates that made my purchase experience so great. They made me feel like a friend or family, not just another customer. More

This is my 3rd Ford Focus that brought from Haley Ford! I needed a second car due to different work schedule in the household. I went to talk to the dealer, LeDonte was my sales person, in the past Wallace I needed a second car due to different work schedule in the household. I went to talk to the dealer, LeDonte was my sales person, in the past Wallace Lewis was my sales person on my other two focus's. I told Donta that he had big shoes to fill and he done just that and more! we went over a few numbers that I can be comfort with. Next thing I drove off the lot with a brand new and my 3rd Focus car! :-) More

Isaac Ketchum at Haley Ford Is The Best! My husband and I have been working with Isaac for two weeks on closing the deal for my new Jeep. Isaac did everything in his power to get my new vehic My husband and I have been working with Isaac for two weeks on closing the deal for my new Jeep. Isaac did everything in his power to get my new vehicle available for sale. He pushed to get the truck through service and in my hands in a fast timely manner. I was very anxious to get my new ride and called him every single day for those weeks and he answered and resolved my issues each and every time. He went above and beyond the call of duty and did everything he promised. It was a pleasure meeting and working with him. He made us feel like family. If you're in the market for a new or used vehicle drop by Haley Ford at 10724 Jefferson Davis Highway Richmond VA 23237 and be sure to ask for Isaac Ketchum. Tell him the "Bells" Sent you! More

Bought two vehicles from this dealer. Both were good. Just purchased my second vehicle from this dealer and I'm very pleased with both experiences. Issac Ketchum, my most recent salesperson was exception Just purchased my second vehicle from this dealer and I'm very pleased with both experiences. Issac Ketchum, my most recent salesperson was exceptional. He bent over backward to give me the vehicle, the price and terms that I needed. I would certainly recommend Issac to friends who are looking to purchase a vehicle. He is going to have a very rewarding career in this business, because he does go the extra mile and he is sincere and trustworthy. Go Issac! More

Fantastic Everyone was great from Isaac my salesperson to Will the sales manager. Everyone was friendly and helpful and it was not a high pressure sales experie Everyone was great from Isaac my salesperson to Will the sales manager. Everyone was friendly and helpful and it was not a high pressure sales experience. Isaac was very knowledgeable about the Focus. I went to window shop and ended up buying. Thanks very much guys! More