Haley Ford
Richmond, VA
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111 Reviews of Haley Ford
After visiting other dealerships, we went to Haley, We were completely comfortable with our salesman, Bam Bam. We wanted to see if he could help us find a nice, reliable, fun car. We were made to feel l were completely comfortable with our salesman, Bam Bam. We wanted to see if he could help us find a nice, reliable, fun car. We were made to feel like family. It was a great experience, not too much pressure, just a great deal and a very easy transaction. We will definitely go there again! More
I just bought the third of four cars my husband and I have purchased from Haley Ford (Jefferson Davis Highway). Sales staff (Robert Stein, in particular) is so friendly and absolutely no pressure. Financ have purchased from Haley Ford (Jefferson Davis Highway). Sales staff (Robert Stein, in particular) is so friendly and absolutely no pressure. Finance manager, Greg, couldn't be nicer or kinder. Service center staff (Judith, in particular) will continue to work until any issue is resolved to the customer's expectations. They all treat all customers the same, regardless of the customer's credit score and they bend over backwards to find you a car and a great deal. I wouldn't shop anywhere else and I always recommend them to everyone I know who is shopping for a car. More
We had excellent customer service. They were able to meet all of our needs and do so in a timely manner. We would recommend Haley Ford to any of our family or friends. all of our needs and do so in a timely manner. We would recommend Haley Ford to any of our family or friends. More
When doing business with anyone honesty and integrity are of the utmost importance. Possessing these qualities creates credibility and the feeling that you are being treated fairly and above board. Haley For of the utmost importance. Possessing these qualities creates credibility and the feeling that you are being treated fairly and above board. Haley Ford delivers on all of these points. More
Service was fast. A friendly & pleasant place to have work done on my Ford. They have a shuttle to take me home, for the longer service/repair work needed. work done on my Ford. They have a shuttle to take me home, for the longer service/repair work needed. More
Called and spoke with Wayne on Friday April 26, 2013 about a 2009 Ford F150 King Ranch listed in the paper for 26,999.Wayne looked over the trucks info and gave me the mileage which wasn't listed. My wi about a 2009 Ford F150 King Ranch listed in the paper for 26,999.Wayne looked over the trucks info and gave me the mileage which wasn't listed. My wife and I visited the dealership on Saturday April 27, inspected and test drove the vehicle. I was prepared to buy the vehicle and asked what the best price is they could do for me if I wrote them a check. Wayne stepped away and spoke to the manager on duty and brought a signed piece of paper with a bottom line price of $ 29,999. Which is $ 3,000 more than what was listed in the paper. I mentioned nothing of the paper because I didn't want to deal with anyone who was going to lie to me. I left and called the General Manager Brian Johnson on Monday. He said he would get right back to me and never did. Instead I got a call from Chris 6 hours later and he said that the newspaper made an error. Wow, for at least the last five days its been a error? Yeah right. Don't do and business with these people they are criminals. More
I took my 2007 car in for an inspection. I was told there was approximately $2,000 worth of work that needed to be done for my car to pass. I thought this was wrong, as I was not having problems with there was approximately $2,000 worth of work that needed to be done for my car to pass. I thought this was wrong, as I was not having problems with the car. I got a second opinion from another reputable mechanic, and was told there was absolutely nothing wrong with my car. Haley was even trying to "repair" a part that I did not have on this car and saying I couldn't pass inspection without it. I bought this car new from Haley Ford. When I bought it I was told I had free inspections for life. I had been very pleased with them until this point. It seems as though they give you free inspections for a few years, and then attempt to rip you off to cover the cost. Although I have been happy with the body shop and the sales department in the past, I will never do business, nor recommend, Haley Ford again. More
the service at this dealership is very good. everyone is very helpful and they are extremely friendly. Billy Stone is the man! I talked to him on the phone about a change of price that probably occurred on very helpful and they are extremely friendly. Billy Stone is the man! I talked to him on the phone about a change of price that probably occurred on one the vehicles that was posted online. he offered to sell me the car at the price it was originally posted at and he keeps his word. I was very close to lose the car because someone else was test driving it and was about to make a deal. But as I work to the door billy took care of everything for me because we already had a deal and i was ready to buy. More

