Haley Ford
Richmond, VA
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111 Reviews of Haley Ford
We were looking for a new sedan and the ,13 fusion caught our eye. when we stopped into Haley we were greeted by a very friendly salesperson eager to answer any question we had. There was no pressure to buy our eye. when we stopped into Haley we were greeted by a very friendly salesperson eager to answer any question we had. There was no pressure to buy and they were upfront with pricing information and dealer costs. The overall experience was warm and i would definetly go back and purchase from that dealership again. More
The staff at Haley ford really worked very hard to earn my business and I put them through a battle with two other dealerships. Due to the hard work of Doug Williams, I paid a little more for the vehicle w my business and I put them through a battle with two other dealerships. Due to the hard work of Doug Williams, I paid a little more for the vehicle with Haley just because of the way we were treated. Great staff and excellent customer service from Doug Williams. More
It has been 40 years since I purchased a brand new vehicle, everyone in sales was very friendly & knowledgeable with Ford products. I was offered a very fair price for my trade in and when they did no vehicle, everyone in sales was very friendly & knowledgeable with Ford products. I was offered a very fair price for my trade in and when they did not have the color I wanted, they went out of their way and located it and had it there the very next day. When I picked it up it was immaculately cleaned and even had a full tank of fuel. - What more could you ask for in a dealership More
My complete buying experience at Haley Ford was My complete buying experience at Haley Ford was outstanding. I was given a great deal on a new vehicle, was picked up from the airport, and treated My complete buying experience at Haley Ford was outstanding. I was given a great deal on a new vehicle, was picked up from the airport, and treated excellent at the dealership. The people felt more like friends than sales people. I would highly recommend anyone looking for a new or used vehicle to first give Haley Ford a look. I traveled 1000 miles to get there and it was well worth the trip. - John More
It was time to replace my venerable Saturn Vue. Since GM shuttered Saturn I started looking to see what other brands had to offer. After a fair bit of research, I narrowed my search to Ford and Toyota and shuttered Saturn I started looking to see what other brands had to offer. After a fair bit of research, I narrowed my search to Ford and Toyota and specifically the Escape and the RAV4. When I decided it was time to 'pull the trigger' on buying a new vehicle I visited a dealership for both. My visit to Haley Ford was very pleasant and a great buying experience. In fact the buying experience there was as close to the experience at Saturn which was one thing that I really liked about Saturn. Mr. Stein was very professional and friendly. After listening to which vehicle line was interested in, what my preferences were and what needs I had to satisify. (I am handicapped, so need specific options so my handcontrols will work.) He very quickly found some that met the criteria, so my only really 'difficult' choice was which color to choose. He also was very helpful in assiting me coordinate getting both my old and new vehicle to the shop where my handcontrols were transfered. The dealerships follow up after the purchase was great and the service department has been stellar when I have returned for my first maintenance visits. I will/would definitely returnt to Haley for future sevice and vehicle buying needs. It is refreshing to find a business these days that make you feel that you and your business are appreciated More
I had the absolute worst experience of my life at this dealership. They are sneaky and dishonest. WILL NEVER purchase from them again! We negotiated one price over an eight hour period. The price we negot dealership. They are sneaky and dishonest. WILL NEVER purchase from them again! We negotiated one price over an eight hour period. The price we negotiated was not the price on the final contract! I have also been mistreated by the service department of this dealership. More
I walked into the dealership to get my old truck ispected and I ended up buying a new truck. My experience was great and I am very pleased with the service I received. and I ended up buying a new truck. My experience was great and I am very pleased with the service I received. More
I had bought a 2010 explorer from Haley, but I needed a lower payment. I called George and explained my situation. He told me to come on in and he would see what he could do for me. With rebates and the lower payment. I called George and explained my situation. He told me to come on in and he would see what he could do for me. With rebates and the 2010 explorer as a trade in I was able to get a 2011 ranger and the payment I needed. I really appreciate George looking out for me and will recommend this dealership to everyone I can. More
Doug Williams was very helpful with answering all our questions through the sales process while we purchased our new Explorer. The thing we liked the most is that he was a NO Pressure kind of salesman an questions through the sales process while we purchased our new Explorer. The thing we liked the most is that he was a NO Pressure kind of salesman and he always SMILED! He did a Great job! Geroge (the Sales Manager)did an Awesome Job as well. Thank You to all. We will highly recommend them to our family and friends for future sales opportunities. Thanks, and Good Job! Mr&Mrs. John M Craig Sr. More
I was very happy,with curtious and prompt service i was givin.George Mastermaker, listen to what i wanted,price & payment.I got over and above deal.Ryan Daly was very helpful,during,before,and after proces givin.George Mastermaker, listen to what i wanted,price & payment.I got over and above deal.Ryan Daly was very helpful,during,before,and after process.I just love my 2010 F-150 King Ranch.I've dealt with George many times, he has always treated with upmost respect,helped any way he could.I will continue dealing with him,sending my family and friends to do business with him and his associates. More

