Haley Toyota of Richmond

I went to Haley Toyota as my vehicle was crushed by a I went to Haley Toyota as my vehicle was crushed by a tree. I really was unsure what I wanted as I had driven a Minivan for the last 15 Years. I went to Haley Toyota as my vehicle was crushed by a tree. I really was unsure what I wanted as I had driven a Minivan for the last 15 Years. Both Bob and Jason took time showing Me various choices until I selected a new Venza Great experience! I will return and tell my Friends. More

I came into the dealership...looking for a possiblenew/fuel efficient car for my new job:) Bob greeted me and showed me a car that I never even thought of!!! He was very knowledgeable and resp possiblenew/fuel efficient car for my new job:) Bob greeted me and showed me a car that I never even thought of!!! He was very knowledgeable and respectful. This is my 2nd car I have bought from Haley Toyota...and I am very pleased with the staff:) Patrick was also easy going, and make the "paperwork" process....simple...to the point and got us out of there in no time. I will definitely continue to purchase vehicles from your dealership. Thanks everyone:)) More

We found a used Highlander Haley advertised on the internet. We made an inquiry on the vehicle through the internet late Sunday evening and received a call from Anthony Gray early Monday morning. Thro internet. We made an inquiry on the vehicle through the internet late Sunday evening and received a call from Anthony Gray early Monday morning. Through the whole buying experience, Anthony was knowledgeable, friendly and made us feel very comfortable as we worked through a rather unique situation (one of our own making, not Haley's) which added a time constraint to the deal. While we had already secured financing from our bank, we still had to do the paperwork to finalize the purchase, and Nabeel helped us do that. He was also friendly and very personable. So far, just a great team at Haley! I highly recommend giving Haley a visit for your next vehicle purchase! More

I actually went to this dealer because all the great sales feedback, but I felt like Robert was not listening and he did not know the cars as well as I did. I had to leave to go to an appointment, but t sales feedback, but I felt like Robert was not listening and he did not know the cars as well as I did. I had to leave to go to an appointment, but the next morning he called and said he had a message to call me about a Sienna. I was not looking as the Sienna at all-american but at the Prius c. I reminded him and then he asked when.I could come in for a test drive. I said Im not sure but I would when I got a chance again. I reminded him that I was in the beginning stage of looking for a car and was not ready to purchase yet. He said that the Prius c would not last long, which I dont care because Im sure they will make more. Then he proceeded to tell me that I must not be interested because gas prices are down, and that he would hear back from me when they go back up. I informed him that he would not be hearing from me and reminded him again that I was not in desperate need for a new car and that even though it gets better gas milage I would have a car payment again that would actually be more than the amount I spend on gas in a month. I can not stand this type of sales tactic and I will not stand for it. They have just lost my buying business. I will do what I did last time and drive a hundred miles to a toyota dealer that does not treat me that way and wants my business. More

Guy Engel was great to work with during our most recent purchase of a new 2012 Prius V. Guy is very informed and does NOT pressure you in anyway. He strives to make sure you are pleased and does whatever i purchase of a new 2012 Prius V. Guy is very informed and does NOT pressure you in anyway. He strives to make sure you are pleased and does whatever it takes to make that possible. First, Guy quoted the price, with the options we wanted, and then sought to locate the exact vehicle that matched ALL our requests. During this period, he kept us informed by either a phone call or email on the status of our vehicle. After the Prius arrived at the dealership, we were notified immediately, and arrangements were made for the next day to do our test drive and check it out. Guy went over every aspect of the new car and has made it clear that he will be available, at any time in the future, to answer any of our questions. We are very pleased with our Prius and with our fourth purchase experience with Guy Engel and Haley Toyota. More

Mr. Williams was particularly kind, gentle and informative. He was courteous, but not pushy. I would buy a car from him any day! He gave me deals that other dealerships would not consider. informative. He was courteous, but not pushy. I would buy a car from him any day! He gave me deals that other dealerships would not consider. More

I had been car searching for several weeks before I visited Haley Toyota. I met with Diane Clark, and immediately felt comfortable and at ease with her. She was very professional and straight forward visited Haley Toyota. I met with Diane Clark, and immediately felt comfortable and at ease with her. She was very professional and straight forward with me, unlike other sales people I had come across in previous weeks. She was not pushy or rude, and again, was very pleasant to work with. I also met with Stuart Smith who I was also impressed by. I can tell that he loves what he does, and will fight to get you the best possible financing that he can based on your situation. I am not good at making decisions, and the fact that I trusted Diane and that she knew exactly what I was looking for, and kept following up with me after my initial visit was what helped me finally make a decision! Thanks to both for helping me and I look forward to a long future with Haley Toyota. More

Our experience with Haley Toyota was fantastic!! It really couldn't have been better! Justin Sechrest answered an inquiry I put in on the website the very same day. He then followed up with a phone ca really couldn't have been better! Justin Sechrest answered an inquiry I put in on the website the very same day. He then followed up with a phone call. He did a little research to make sure he had the vehicle we were looking for on the lot and then invited us into the dealership. When we arrived, he had the Rav4 waiting for us for a test drive. As we drove he told us all about the vehicle. When we got back, he went over the price and when we were both happy, the papers were signed! He had the vehicle cleaned up and filled the gas tank while we did our financing. Before we left, Justin went over the vehicle again. He made sure we knew how to work everything and then he programmed our phones with the Bluetooth. After that we were very happy to be driving home in the Red Rav 4 we had hoped to find! Justin was great!!! So glad we went to Haley Toyota! More

My wife and I were considering to buy a Chevrolet Equinox and decided to look at the Toyota RAV4 because we had a 1994 4 Runner that gave us years of service and compiled 257,000 miles before we finally deci and decided to look at the Toyota RAV4 because we had a 1994 4 Runner that gave us years of service and compiled 257,000 miles before we finally decided to sell it. We felt as if we could not go wrong with another Toyota although we could not afford a new 4 Runner. Once arriving at Haley Toyota Jason Cattie was jolly on the spot and ready to help us make our selection without pushing one thing or another but firmly keeping us on track for the right deal. He asked me what price range I was trying to get to and actually came back with a deal better than I asked for. Jason introduced my wife and I to Stuart Smith and he dleivered me a financing deal that really fit my budget and we did not have to cut out the things we need as fas as warranty coverage and pioece of mind. Thanks Jason and Stuart for all you did. Sincerely, Tim Means More

I was treated with exceptional customer service. Buying a new or used car can be very stressful but not at this dealership. I will recommend my friends and family to buy at Haley Toyota. new or used car can be very stressful but not at this dealership. I will recommend my friends and family to buy at Haley Toyota. More