Haley Toyota of Richmond

Gloria Pedroza On June 30th 2011, I received Gloria Pedroza On June 30th 2011, I received correspondence from your Dealer and was interested so I called; I spoke to Stuart, from the beginning Gloria Pedroza On June 30th 2011, I received correspondence from your Dealer and was interested so I called; I spoke to Stuart, from the beginning he was very positive and he explained to me the necessary paperwork needed to start the process for the loan application. He told me to go and see him that day, I was skeptical because I knew from experience paperwork takes for ever. When I got there Stuart was ready with the paperwork, I was really impressed with his professionalism, courtesy and knowledge; every question I asked him, he answered without hesitation, he explain coverage and some of the things in the contract, he was right. It didn't take long. Then Cedric came, another dynamo, he was like Stuart,pleasant, knowleadgeable . asked me what kind of car I wanted I told me a mini van; he showed a few, the special qulity I really liked about him was that he was not trying to sell me "any" car he was helpin me to find the car I wanted. well, he found it.. a beautiful Red Salsa Sienna Toyota, which I love. and he also took a few minutes to show me a few things that if he wouldn't had showed me it would of have taken me the whole manual to learn.. I know he is a busy person, but his time can be his gain in customers, because i will recommend this Dealer to all my friends More

Wow! Mike Miles is awesome - he went out of his way to get me the car I wanted - in fact, he drove all the way to Northern VA to get the car - Stuart Smith is the best finance mgr I have ever met - he tol get me the car I wanted - in fact, he drove all the way to Northern VA to get the car - Stuart Smith is the best finance mgr I have ever met - he told me he would fight for me and he did and he won! go Stuart! thanks to Mike Davis as well for helping me understand my new Toyota Camry XLE - More

My time is everything to me. To be able to go in on a Sunday afternoon and leave in the same afternoon (after completing a trade-in) in a new vehicle; means everything in the world to me on a tight sched Sunday afternoon and leave in the same afternoon (after completing a trade-in) in a new vehicle; means everything in the world to me on a tight schedule. The entire staff was friendly and patience with my needs. FDW More

Jim Zimmerman worked with us until he had answered all of our questions. We never felt rushed or pushed into any situation. His positive attitude and joy for what he does made the experience enjoyable. We our questions. We never felt rushed or pushed into any situation. His positive attitude and joy for what he does made the experience enjoyable. We would definately recommend Jim to our friends and family!! Nabeel Rahman actually was able to make doing the business end of buying a car enjoyable. He patiently walked us through all of our options and answered all of our questions. His positive attitude was very appreciated. We would also recommend Nabeel to our friends and family! We can honestly say that this was the best car buying experience we have had and you will definately get our business in the future. More

I had the pleasure of buying a new 2011 Toyota Corolla at Haley Toyota on July 4,2011. I had gone to the dealership several days before and Cedric Edmondson was the salesmen who helped me look at several Co Haley Toyota on July 4,2011. I had gone to the dealership several days before and Cedric Edmondson was the salesmen who helped me look at several Corolla's and Camry's. He was very patience and took the time to answer all of my questions. Even when I called him on his day off he took the time to help me with additional questions. I have already mentioned to several people that my experience with Haley Toyota was GREAT!!! I am hoping that it will continue to be a good experience when I have to work with the service department. I feel both Cedric, Chris Convoy and Nabeel Rahman where all very courteous and that made buying a new car a great experience for me. Fondly, Dana More

I really appreciated that no one ever tried to play games with price, trade or terms. Marji was a wonderful and very informed salesperson. I would recommend Haley Toyota. with price, trade or terms. Marji was a wonderful and very informed salesperson. I would recommend Haley Toyota. More

The entire experience was positive. Predetermined price and honest sales people made all the difference. We found the exact car we were looking for because of their large selection. I highly recommend th and honest sales people made all the difference. We found the exact car we were looking for because of their large selection. I highly recommend this dealer. More

We weren't planning on buying a car. Having just We weren't planning on buying a car. Having just finished lunch we decided to drop by Haley and sit in a Sequoia. They didn't have any on the lot We weren't planning on buying a car. Having just finished lunch we decided to drop by Haley and sit in a Sequoia. They didn't have any on the lot so I tired a 4Runner and then a Tacoma. Nice, but not quite right. Cedric, our Sales Consultant, greeted us promptly, and in the heat of the day ran all over the place helping us. Cedric even offered to transport a Sequoia from another Haley location that was in our budget. As we were about to go home we decided to look at the Sienna. We drove over to the Siennas in our old van and called Cedric. He came right over, opened a couple models for us and sent us out for a test drive. We were in love. The build quality, the luxury, the technology and feel of the vehicle were spot on. So now for the worse part of the car buying experience. The paperwork. Sitting down with Cedric he simply asked us what we wanted to pay for the Sienna. Now we did go back and forth a little bit but this was a car sale after all. Bonnie Curtis, the Delivery Coordinator, visited with us for a few minutes to review details for various protectants and warranty programs. We decided to take advantage of a couple options at a later date and she even through in a remote starter. We'll be back in a couple weeks to have all of this work completed. Nabeel Rahman, Business Manager, was quite personable and helpful. He closed out the evening with the nitty gritty of financing and transfer of title. My wife went toe-to-toe with him over a few details but in the end all was well. All-in-all the experience was positive. The process did take WAY TOO LONG and I hope the staff addresses this. My Mother-in-Law bought from Haley, now me and when my wife's car dies she'll go to Cedric and the team at Haley Toyota! More

Although I never dealt with Michael directly, my parents did the day before and they were very impressed with his customer service. In fact, they wouldn't have brought me back to look at the Scion xD if it did the day before and they were very impressed with his customer service. In fact, they wouldn't have brought me back to look at the Scion xD if it wasn't for him. I met Guy the next day and he was awesome. He was extremely professional and courteous and set me up with everything I needed. Everyone at the dealership was helpful and straight forward. I had a wonderful experience and I love my new car! Many thanks! More

My Review of Haley Toyota Scion of Richmond: SPECIALLY My Review of Haley Toyota Scion of Richmond: SPECIALLY FOR JUSTIN SEAY, I WOULD LIKE TO THANKS JUSTIN, AND OTHER CREWS TO HELP ME WITH THE SELEC My Review of Haley Toyota Scion of Richmond: SPECIALLY FOR JUSTIN SEAY, I WOULD LIKE TO THANKS JUSTIN, AND OTHER CREWS TO HELP ME WITH THE SELECTION OF THE SIENNA VAN I BOUGHT, AND I WAS VERY HAPPY WITH IT. I WOULD BUY IT AGAIN FROM YOUR DEALER. I STRONGLY RECOMMEMDED HALEY DEALER TO ANYONE LOOKING TO BUY A CAR... FRIENDLY, GREAT SERVICE, AND POLITE. More