Haley Toyota of Richmond

The sales experience was on several occasions was very great!! My salesman has always been right there to not only sell me my vehicles but to ensure they were clean and everything promised was performed. great!! My salesman has always been right there to not only sell me my vehicles but to ensure they were clean and everything promised was performed. Fred was there to ensure that extra things like remote start or other extras were ordered and installed properly and on time. I feel that Carey Gillespie was johnny on the spot and that he gave me the best price for the cars that I wanted to buy. While I feel everything and everybody on the sales side was truly great I feel just as strongly about the lack of help, concern, or professionalism on the part of the service department. They will try and sell you things you really don't need, they do NOT listen when you bring your vehicles in for service or repair, and have no compassion when people bring their vehicles in for service. While I would recommend this dealership to purchase a vehicle I would equally recommend you find somewhere else tohave itserviced. More

We had a pleasure during our buying process at this dealership. We worked with Sean Beaudoin who kindly assisted us while buying our Tacoma P/U. Sean ensured we remained informed during the entire proc dealership. We worked with Sean Beaudoin who kindly assisted us while buying our Tacoma P/U. Sean ensured we remained informed during the entire process and was respectful of our needs and displayed professionalism. I'm not the easiest person to try to sell a car to but he did well. The wife and I would like to thank Sean for his assistance and Stewart for his experience and advice during the financial part. The experience was a positive one and and we recommend this dealership for further vehicle purchases. More

The expierence with Haley Toyota was a complete 100% satisfaction. Will be highly recommended to all friends & family. Sean was a wonderful sales representative! With having nerves of buying a new car, satisfaction. Will be highly recommended to all friends & family. Sean was a wonderful sales representative! With having nerves of buying a new car, which I have never done before. He made sure that the transaction went smoothly for me and gave myself as well as my family that accompained me great confidence in our purchase. More

Bought a Toyota Rav4. Sean was easy to work with, answered questions well, and was NOT pushy. We really enjoyed working with him and would go back again. I later went back to the parts department t answered questions well, and was NOT pushy. We really enjoyed working with him and would go back again. I later went back to the parts department to buy some additional items. They were great also to work with. I was looking for a wind deflector for the sunroof. They searched around other dealers and kept in touch with me during the search. Although not successful, I felt great about the experience. So far we have been very pleased with everyone there. More

From the moment we visited the dealership, all the employees were friendly and professional. Our sales agent Sean Beaudoin was very knowledgeable, and friendly. The whole team made the buying experien employees were friendly and professional. Our sales agent Sean Beaudoin was very knowledgeable, and friendly. The whole team made the buying experience as smooth as possible. Both Sean and Mark Powers the sales manager worked as hard as possible on our behalf. My wife and I have already recommended Sean and Mark to several friends. Haley Toyota is very lucky to have such an ethical and professional team. We will be buying or next vehicle there as well. More

I buy cars every 3 to 4 years, so needless to say I have been through the sales process a few times. I can say for 100% certainty that Sean the sales person whom I dealt with mostly, made it the best exper been through the sales process a few times. I can say for 100% certainty that Sean the sales person whom I dealt with mostly, made it the best experence I have ever had. I feel that he actually took the time to listen to me, my wants and needs. I met with Carey at the very end to go over the final numbers and even though I only met with him briefly I could tell that he actually listened. When I was done with my paperwork and on my way to my new car Sean introduced me to Mark. He thanked me for my business and gave me one of his cards in case I ever needed any thing. All and all this was the best buying experence I've ever had. I will be a loyal customer to Haley for now on. Those 3 are a true asset to Haley and a great representation of how buying a car should be. More

I had a fanatastic buying experience at this dealership. From the sales side through the delivery, these folks lived up to what they promised. Everyone I dealt with had a "can do" attitude. It was a pleasur From the sales side through the delivery, these folks lived up to what they promised. Everyone I dealt with had a "can do" attitude. It was a pleasure dealing with all these folks and trust their service side will be as good as well. More

People let me tell you, having to buy a car is no fun. That what I used to believe but these guys at Haley proved me wrong. Jose Gonzales was most informative and a pleasure to work with and being bilingu That what I used to believe but these guys at Haley proved me wrong. Jose Gonzales was most informative and a pleasure to work with and being bilingual was a bonus. The Managers didn't hide behind a big "intimidating" glass wall, and they were absolutely approachable. Which they did from the time my wife and i walked in. They were not the cheapest but you know i truely believe "you get what you pay for". So far they have proven to be worth paying a few hundred more. We didn't feel like we were cattle and trying "to get hustled"... After Mr. Cooley closed us for a lack of better terms, he assured us we made a great decision and my wife and i have to agree. Thanks Again More

From the start to the finish of my car buying experience everyone at Haley toyota was great. the most friendly car dealership i have ever been to. i was afraid to have to work with a salesman and the manage everyone at Haley toyota was great. the most friendly car dealership i have ever been to. i was afraid to have to work with a salesman and the managers were more than willing to work with me so i could buy the Rav4. Bob Cooley had a salesman show me the rav4 and test drive and i knew that was the car i wanted. Mr. Howard the general manager helped me with the financing and made sure i was happy with my decision to buy from Haley. More

At Haley I got the most competitive rate out of the other Toyota dealers I went to in the area. Nabel worked with me to get a low rate, 5%, on my new 4 Runner. The sales staff was friendly and knowledgeable. Toyota dealers I went to in the area. Nabel worked with me to get a low rate, 5%, on my new 4 Runner. The sales staff was friendly and knowledgeable. This was my first new car purchase and I can say it was a good experience. I will go to Haley in the future for any new or used car purchases for myself or my business. More