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Southern Acura Newport News

Newport News, VA

4.9
2,175 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,175 reviews

June 07, 2026

Quality team that does great work with attention to detail. Have two Acuras both purchased at Hall now Southern Acura and have ALL maintenance done there over the years. More

by John & Gail M.
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
June 06, 2026

My service was prompt and professional. I was highly satisfied 10 out of 10 would return thank you so much. More

by Snowglobefan
Recommend Dealer
Yes
Employees Worked With
Cisco
June 06, 2026

My experience at the dealership was excellent as always. Cisco is always friendly, kind and attentive. He provided the information needed for me to make an informed decision. More

by VELTAW1
Recommend Dealer
Yes
Employees Worked With
Cisco
June 06, 2026

Cisco was always very communicative and explained all the processes everything that had to be done. He was very patient with his explanations. More

by Shania.williamsn
Recommend Dealer
Yes
Employees Worked With
Cisco
June 06, 2026

Service was great. They took good care of my car and me. The car wash was a good bonus. More

by jkrodriqq
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
June 05, 2026

Work was done quickly and I was kept informed the whole time Everyone was friendly More

by zarna1
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 05, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 04, 2026

They were polite, cheerful and answered my questions. Inspection was through and they washed my car. Waiting area was clean and I enjoyed a beverage More

by BARBARAGARLOW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 04, 2026

It was good. Kevin was good. I appreciate the car wash. Coffee was good also More

by Sidweiser
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 05, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 04, 2026

Consistently outstanding! Great customer service and fair pricing. Cisco and team are the best!! They are the best I have ever worked with!! More

by TWIMER
Recommend Dealer
Yes
Employees Worked With
Cisco.
Jun 05, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2026

I always have a great experience when going into Southern Acura, if I had to say anything that needs improvement is return calls but other then that they are top notch!! More

by STACIEKELLY1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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