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Southern Acura Newport News

Newport News, VA

4.9
1,982 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,982 reviews

March 17, 2026

Cisco is always extremely accommodating and professional. He communicates efficiently and ensures that my vehicle is taken care of in a timely manner. More

by lillsweettart
Recommend Dealer
Yes
Employees Worked With
Cisco
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 17, 2026

Service is always top notch. They understand how to treat customers and go above and beyond. Always a pleasure doing business with them! More

by t.logan571
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 17, 2026

The service department always takes care of my car. State inspection completed and the car is ready for spring and warm weather like the rest of us. More

by Rashelhauber
Recommend Dealer
Yes
Employees Worked With
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Miles
Mar 17, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 16, 2026

Friendly and great service Staff is always friendly. The shop does a great job. They make good recommendations and are available to answer all questions. More

by Stur
Recommend Dealer
Yes
Employees Worked With
Jennifer and Cisco
Mar 17, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 16, 2026

Service Dept texted me with current work and suggested areas of concern and kept me informed throughout my visit.Additionally Kevin was to call my extended company to check whether coverage applied to sug More

by BURTONMACK
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Mar 17, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 16, 2026

They are friendly services people's And the guys that clean my car did a good job. More

by Geniseholmes02
Recommend Dealer
Yes
Employees Worked With
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Miles
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2026

I They met every goal and everything I needed in my vehicle with excellent excellent commendations and appreciation.I will recommend to any in everyone More

by TIFFANYDTIVER
Recommend Dealer
Yes
Employees Worked With
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barker
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2026

I really appreciate the Acura service team and especially the Acura service team supervisor Brett, for going above and beyond and taking care of me. He and his team split the cost of the repair of my vehicle More

by Shimmaninny
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2026

Excellent customer handling and repair service. Always great diagnostics and repairs to keep my prized Acura in top-notch condition. More

by Fchamp641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 16, 2026

Amazing people to work with and made the car buying process easy. Great folks to work with and I highly recommend them if you're looking for a new vehicle. More

by ASHES757
Recommend Dealer
Yes
Employees Worked With
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barker
Mar 17, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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