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Southern Acura Newport News
Newport News, VA
1,213 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,213 reviews
June 18, 2025
Extremely satisfied with the service and repair of my Acura. Service Personnel/Technician were professional, knowledgeable and informative .They kept me updated and once the part arrived it was promptly Acura. Service Personnel/Technician were professional, knowledgeable and informative .They kept me updated and once the part arrived it was promptly installed and functioning properly. Have worked with these professionals many years and it's the only place I bring my Acura's for Service/Repair. More
by 2WJONESJR
Verified Customer
June 17, 2025
This dealership is one of the best I’ve been to for service. Very friendly and attentive. service. Very friendly and attentive. More
by r.martinezpena
Employees Worked With
June 17, 2025
They go out of their way to make you feel welcome, valued and well informed. and well informed. More
by BBAZEMORE4
Employees Worked With
June 17, 2025
They got me in rather quockly for ool change. I did have an appt. Took a little over an hr. Cisco the Service person is always aattentive compotent good listener. I did have an appt. Took a little over an hr. Cisco the Service person is always aattentive compotent good listener. More
by MYDRON1960
Employees Worked With
Other Employees :
Charley in parts. Made things happen and qas very pleasant
June 16, 2025
Very expensive! $67.00 for Windshield Wipers in order to pass inspection?! High way robbery! I only go there for maintenance and inspections because is "free" with t $67.00 for Windshield Wipers in order to pass inspection?! High way robbery! I only go there for maintenance and inspections because is "free" with the package when I purchased the car. BTW, it is never "free"! But for anything else, I will go somewhere else. Staff is ok. More
by Fyi4tammy
June 14, 2025
Great staff! Everyone was Friendly, polite and honest! Will return for future repairs! Speed of service!! Everyone was Friendly, polite and honest! Will return for future repairs! Speed of service!! More
by Tatianapadro
June 14, 2025
Service is always great and Cisco made sure all was done well and in a timely manner. Thank you Acura for consistency of excellence. well and in a timely manner. Thank you Acura for consistency of excellence. More
by gabriellmcnair
June 14, 2025
Customer friendly and professional. Always go the extra mile to ensure there is a clear understanding of the service provided. Exemplary customer service. Always go the extra mile to ensure there is a clear understanding of the service provided. Exemplary customer service. More
by reevescd75
Employees Worked With
Cisco Lugo
June 12, 2025
They handled my warranty work and provided a loaner car. The shop found some additional issues and the service team kept me informed the whole time. The shop found some additional issues and the service team kept me informed the whole time. More
by JAMESCARRIV
Employees Worked With
