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Southern Acura Newport News

Newport News, VA

4.9
2,107 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,107 reviews

May 06, 2026

Quick in and out which I appreciate. The comp wash was great, could have been a little bit more thorough but still appreciated More

by shundale81
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
May 06, 2026 -

Southern Acura Newport News responded

We appreciate your feedback and are eager to better your return experience.

May 06, 2026

Excellent team! Great service , I will recommend anyone looking to get service in a timely manner! More

by HENRY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2026

Timeframe of appointment and waiting time was good. Was not offered a car wash when dropping off car, but when got car back, invoice said 'customer declined car wash.' Was never offered a car wash to d More

by JROTH65441
Recommend Dealer
Yes
May 06, 2026 -

Southern Acura Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2026

Pleasant and met my needs Pleasant knowledgeable, helping me to get lowest rates and met my needs More

by TRACY_GIRTON
Recommend Dealer
Yes
Employees Worked With
Yes
May 05, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2026

Always a great experience with the team. They are knowledgeable, professional, and kind. Excellent service More

by Promises31
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 05, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2026

It 2as again a very good experience getting my car serviced. Kevin did an excellent job keeping me informed of my cars progress. He is a valuable member of your team. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2026

Mrs. Sharonda Parker did an excellent job selling and and the support staff did an excellent job More

by RICKY WHITFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2026

I had an amazing experience buying my car from Matt Tankersly. He really paid attention to my needs for what I was looking for. Amanda in finance was very accommodating to my schedule! Thank you to all More

by KMB3240
Recommend Dealer
Yes
Employees Worked With
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Battles
May 05, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2026

Cisco to Care my service five stars I will definitely be back if I need any service More

by ross1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2026

I really enjoy the service provided at southern Acura. All the employees/workers are super nice, friendly, and welcoming all the time. I’m glad I was able to find them at the right time! More

by BRITNEYJG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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