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Southern Acura Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.9
2,233 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,233 reviews

September 26, 2026

The dealership was great. Started on time and explained what they saw through a text Mr Lugo was great More

by aishastith
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
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September 26, 2026

He went above and beyond for me, definitely will continue to work with him in the future. More

by epperson_joshua
Recommend Dealer
Yes
Employees Worked With
Adam
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September 15, 2026

Thanks for the superb service, and smiling faces when I picked up. Everything was amazing. Thank you. More

by LISAAINGE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley,
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 14, 2026

Great Working with the dealership is great and much closer Every thing works out fine More

by ketrail1953
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Sep 15, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 01, 2026

Always great to receive service. Travis has the best staff ever Will be back soon for another trade More

by kevinjamaylbuchanan
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
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Sep 02, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 31, 2026

Thank you David for such a great experience today Y’all all were the best Thanks for taking such great care of my husband & I We’ll be your forever customer More

by dhester29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2026

C J does a very thorough job describing the cars he shows on his Facebook page. More

by rnjnowicki
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C J Nowicki
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Aug 31, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2026

Very professional service and friendly atmosphere. ... Took care of my car and I will be back. Thanks More

by JAYBANK629
Recommend Dealer
Yes
Employees Worked With
Cisco
Print
Jul 22, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2026

Kevin always does a great job keeping me informed about the status of my car. More

by gerifoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 07, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 28, 2026

The experience was pleasant with timely service, clean waiting area and service and associates top notch. Keep up the great customer service. More

by Smooth rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 02, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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