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Southern Acura Newport News
Newport News, VA
2,201 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,201 reviews
June 14, 2026
Excellent customer service and very knowledgeable. Kevin was very helpful and made everything easy. I appreciated how he kept us informed of what was going on. Kevin was very helpful and made everything easy. I appreciated how he kept us informed of what was going on. More
by REYES.ORTEGA61
Verified Customer
June 13, 2026
Very professional, clear summary, friendly I enjoyed how quickly my service was done , everyone was friendly and clear about any information for my vehicle. Great service as always ! quickly my service was done , everyone was friendly and clear about any information for my vehicle. Great service as always ! More
by gillison66
June 13, 2026
Everything was great. There were no negative experiences. The refreshment center was well stocked. The waiting area was very accommodating. There were no negative experiences. The refreshment center was well stocked. The waiting area was very accommodating. More
by Rita
June 13, 2026
I had an emergency repair and the entire staff jumped into action. They got my car in first thing the next morning, kept me up-to-date on diagnosis and status, and got my car back to me, including a car into action. They got my car in first thing the next morning, kept me up-to-date on diagnosis and status, and got my car back to me, including a car wash before lunch. Truly fantastic service. More
by ERIC.KAUDERS
Employees Worked With
Cisco Lugo
June 13, 2026
The services exceeded expectations. Things were done in timely manner and feed back was received thru the process. Things were done in timely manner and feed back was received thru the process. More
by Peke202
June 13, 2026
Jessica was very friendly and helpful with my maintenance. She kept me informed about what was going on and about the time frame in which it would be done. maintenance. She kept me informed about what was going on and about the time frame in which it would be done. More
by barrett8411
Employees Worked With
June 13, 2026
Knowledgeable and professional and likable sales team. Matt did a great job and was patient with us. Adam also was a big help. They were not pushy or negative. Matt did a great job and was patient with us. Adam also was a big help. They were not pushy or negative. More
by Wms5
June 13, 2026
Ive had a bad experience with Southern Acura. And I would not recommend them to anyone. And I would not recommend them to anyone. More
by PALA2013
June 12, 2026
We were able to get our car in unscheduled the same day. And our car was done the same day and I was pleased with that. We were given a loaner just in case another day was needed for repair (it wasn't). And our car was done the same day and I was pleased with that. We were given a loaner just in case another day was needed for repair (it wasn't). More
by Duesha0325
