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Southern Acura Newport News
Newport News, VA
2,098 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,098 reviews
April 29, 2026
I used the service dept and Cisco, the Assist Mgr assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! He had the car towed to your service dept and took care of everything that was wrong with the car! Being in another state, Cisco gained my trust by communicating with me before the car was ever towed! His customer service is exceptional and I felt honored to have him as my service provider! Great Job Cisco!👏👏👏 More
by Alltheworld2
Verified CustomerEmployees Worked With
April 28, 2026
Also a pleasure working with Cisco. Very professional, knowledgeable, friendly, helpful, and kind. He is the best Auto Mechanic I've ever worked with. Very professional, knowledgeable, friendly, helpful, and kind. He is the best Auto Mechanic I've ever worked with. More
by Msklfreeman
Employees Worked With
Cisco
April 28, 2026
Very kind, polite, professional, and patient. Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleane Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleaned my vehicle More
by Msklfreeman
Employees Worked With
Cisco Lugo / Brett Whitney
April 28, 2026
Always very professional, efficient, friendly, and courteous The service was prompt. The lobby was clean. Lugo seems knowledgeable. And my car was washed. courteous The service was prompt. The lobby was clean. Lugo seems knowledgeable. And my car was washed. More
by Msklfreeman
Employees Worked With
Cisco Lugo
April 28, 2026
Very kind, professional, knowledgeable, and polite. Easy to talk to. Brett, took his time explaining and answering my questions. He is always so polite and kind Easy to talk to. Brett, took his time explaining and answering my questions. He is always so polite and kind More
by Msklfreeman
Employees Worked With
Brett
April 28, 2026
Very kind, polite, professional, and patient. Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleane Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleaned my vehicle More
by Msklfreeman
Employees Worked With
Cisco Lugo / Brett Whitney
April 27, 2026
Great People were pleasant from scheduling to servicing and work was done in a timely fashion and work was done in a timely fashion More
by scanlanjustin85
April 24, 2026
Cisco is always so professional and caring Cisco is always so professional and caring. He takes the time to review needs, recommendations, and guidance taking into account each individual circumstances always so professional and caring. He takes the time to review needs, recommendations, and guidance taking into account each individual circumstances More
by OLUGBEMISOLA.MCCOY
Employees Worked With
Cisco
April 24, 2026
Excellent service. I'm pleased with the way they treat people. Great customer service, excellent job I'm pleased with the way they treat people. Great customer service, excellent job More
by GONZALESLIFE56
Employees Worked With
