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Southern Acura Newport News

Newport News, VA

4.9
1,890 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,890 reviews

February 17, 2026

Service was decent repairs were handled expeditiously costs were high but what isn't. The break area leaves a lot to be desired: out of water, out of coffee cups and no snacks were available. More

by ternan
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
February 16, 2026

Wonderful experience very helpful very efficient would highly recommend. Very friendly staff handled all of my concerns More

by NOTTYDREADLOCS
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
February 16, 2026

Great customer service great leadership very helpful. Very knowledgeable. I will bring anybody to them because they are so amazing More

by REGINALDG2693
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
February 16, 2026

We have bought several cars from Adam over the years and followed him to Southern to purchase a car for our daughter. He is amazing to work with and always goes above and beyond to find the right vehicle! More

by PSCHECK14
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
February 14, 2026

The service was first rate from the welcome to the finish for my car return. More

by LAVEHUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2026

Excellent after recovering from a Friday fire in their facility Service was great That's it More

by Tproeschel
Recommend Dealer
Yes
Employees Worked With
February 14, 2026

Very welcoming and did a great service including complementary car wash. Service timely and on point. More

by Tproeschel
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
February 14, 2026

Went smoothly and everyone was very professional. They were excellent. The service was perfect and the car looked great. More

by adot818181
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
February 13, 2026

They were friendly, the service was quick I appreciated the complimentary wash and vacuum and the detailed print out of what was done to my car. More

by pearl_williams
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
February 13, 2026

The service was excellent. All of the help I received was clear, concise, and everyone was friendly. More

by Maleah Hogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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