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Southern Acura Newport News
Newport News, VA
2,223 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,223 reviews
June 27, 2026
Devin was great, he listened, he didnt pressure or persuade me. I knew exactly what i wanted after doing my research prior to my visit. He was great to work with persuade me. I knew exactly what i wanted after doing my research prior to my visit. He was great to work with More
by POWERSANDRICA
Verified Customer
June 25, 2026
professional service. The team made scheduling easy,and my car looked brand new again after the service. Great customer service and a pleasant experience. The team made scheduling easy,and my car looked brand new again after the service. Great customer service and a pleasant experience. More
by RONDELACRUZ944
June 21, 2026
I felt misled during the purchase process and later had my vehicle inspected by my own technician, who identified a transmission issue. When I contacted the dealership to address the matter, they did agree my vehicle inspected by my own technician, who identified a transmission issue. When I contacted the dealership to address the matter, they did agree to repair the issue at no cost, which I appreciated. However, my experience afterward was deeply concerning. I was repeatedly questioned and harassed regarding my service animal while at the dealership. At one point, I felt cornered in a way that made it difficult for me to leave without physically forcing my way past staff. At the time, I did not yet have her documentation on hand, as it was still being mailed to me. In particular, Adam repeatedly interrupted me and refused to allow me to explain the situation, insisting that it was entirely up to the dealership whether they would provide me with a loaner vehicle “as long as I had a pet.” This was especially upsetting because my animal is not a pet, but a service animal. The lack of understanding, professionalism, and respect in handling this situation was extremely disappointing. More
by Whawhawha
Employees Worked With
Travis, Adam, and Cisco
June 21, 2026
Okay ? ? Kevin and the service team are outstanding. I love the support that they provide and they are always such a blessing ?? ? Kevin and the service team are outstanding. I love the support that they provide and they are always such a blessing ?? More
by DEATIRAC
June 19, 2026
Service department courteous, friendly and professional. Kevin is responsive and knowledgeable. I am always treated with respect and they listen to my concerns. Kevin is responsive and knowledgeable. I am always treated with respect and they listen to my concerns. More
by MAN
June 19, 2026
Car would not start. Same symptoms as a few weeks before. A new battery was installed at that time. This time ANOTHER new battery had to be put in. Same symptoms as a few weeks before. A new battery was installed at that time. This time ANOTHER new battery had to be put in. More
by GEE
June 19, 2026
Great service! !! Kevin has provided excellent service to me for 2016 Acura MDX. Kevin has provided excellent service to me for 2016 Acura MDX. Great Job! !! Kevin has provided excellent service to me for 2016 Acura MDX. Kevin has provided excellent service to me for 2016 Acura MDX. Great Job! More
by Knorman15
June 19, 2026
Really fast and easy process. 10 out of 10. Would highly recommend to any one. 10 out of 10. Would highly recommend to any one. More
by justin.bathgate
