Charlie Miles
Assistant Parts Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
Dealership Experience
17 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
Languages Spoken
English
25 Reviews
Write a Review25 Reviews of Charlie Miles
June 13, 2026
Ive had a bad experience with Southern Acura. And I would not recommend them to anyone. And I would not recommend them to anyone. More
Other Employees Tagged: Devin Sheldon, Amanda Bell
June 11, 2026
As always, I receive a plus service, and I cannot say enough about this Acura dealership in the service that they provide; definitely a 10 out of 10. enough about this Acura dealership in the service that they provide; definitely a 10 out of 10. More
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Jessica Goodale, Teresa Lee
June 01, 2026
Excellent customer service and care for my automobile. Excellent customer service with my service advisor, he took the time to explain the process to me and care for my automobile. Excellent customer service with my service advisor, he took the time to explain the process to me and care for my automobile. More
Other Employees Tagged: Charlie Miles
May 21, 2026
Very friendly but poorly ran sales department. They seemed more confused than I did sometimes and this was my very first dealership experience. I did get a good deal. It took all day though, now i They seemed more confused than I did sometimes and this was my very first dealership experience. I did get a good deal. It took all day though, now i’ve had the vehicle for not even 2 weeks and i’ve had to get an oil change, a transmission code is popping up, and the brakes squeal very loud. Would’ve expected this from facebook marketplace but not a dealership. Used vehicle or not. I have a decent credit score and paid off over half the vehicle with my down payment. Wouldn’t recommend unless your ready to hassle to get what need let alone deserve. More
Other Employees Tagged: Sharonda
May 19, 2026
Very good service. Kevin & Hugh were a good team who answered my questions, and resolved my issues. Thanks guys. Kevin & Hugh were a good team who answered my questions, and resolved my issues. Thanks guys. More
Other Employees Tagged: Kevin Rafeek
May 16, 2026
Southern Acura's service department is amazing. I love going in and knowing that my car will be taken care of and if there's anything that my vehicle needs they will make sure to let me know. I love going in and knowing that my car will be taken care of and if there's anything that my vehicle needs they will make sure to let me know. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Jessica Goodale
May 09, 2026
They did everything I came over for, and didn't push unnecessary extra repairs my way. Jessica communicated well, and they were quick. unnecessary extra repairs my way. Jessica communicated well, and they were quick. More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
May 08, 2026
My experience with the dealership is always excellent. The service team is always excellent! I would not want to get my vehicle serviced anywhere else. The service team is always excellent! I would not want to get my vehicle serviced anywhere else. More
Other Employees Tagged: Charlie Miles
May 02, 2026
It 2as again a very good experience getting my car serviced. Kevin did an excellent job keeping me informed of my cars progress. He is a valuable member of your team. serviced. Kevin did an excellent job keeping me informed of my cars progress. He is a valuable member of your team. More
Other Employees Tagged: Kevin Rafeek
May 01, 2026
Cisco to Care my service five stars I will definitely be back if I need any service back if I need any service More
Other Employees Tagged: Cisco Lugo, Travis Battles
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