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Southern Acura Newport News
Newport News, VA
631 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 631 reviews
April 25, 2024
Service was timely. I was informed of what what needed & what I wanted to have performed. The representative was very helpful & respectful. Didn't try to up sell or make I was informed of what what needed & what I wanted to have performed. The representative was very helpful & respectful. Didn't try to up sell or make me feel pressured. More
by bshaw1028
Verified CustomerEmployees Worked With
Helpful April 24, 2024
I would like to take the time to shout out Mr. Keith and Mr. Cisco I appreciate the awesome customer service. Keith and Mr. Cisco I appreciate the awesome customer service. More
by nlh
April 22, 2024
Service is always great! Everyone is always very nice! I am always informed of what is needed and service is fast Everyone is always very nice! I am always informed of what is needed and service is fast More
by rdriverl2w
Employees Worked With
April 22, 2024
When I arrived to drop my vehicle off staff came right out took my vehicle right in the Bay to start service. out took my vehicle right in the Bay to start service. More
by tamm629
April 21, 2024
The person who washed my car afterwards did an exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra care and detail they took and like to bring my car here for service because of the perks like this. When I do a search for my next vehicle it will be focused here More
by alanna3
Employees Worked With
April 19, 2024
Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More
by Sharlikamason
Employees Worked With
April 16, 2024
Friendly efficient knowledgeable service performed in a timely manner. Comfortable customer lounge and clean service area timely manner. Comfortable customer lounge and clean service area More
by Dans627
Employees Worked With
April 13, 2024
The staff was very professional and courteous. Informative on upcoming services. Performed services in a timely manner. Informative on upcoming services. Performed services in a timely manner. More
by VICTORIABLAKE
Employees Worked With
April 12, 2024
Very helpful. I have been coming to y’all for years. Very satisfied. Getting pricey. I have been coming to y’all for years. Very satisfied. Getting pricey. More
by ahutchinson10
Employees Worked With
April 12, 2024
Kevin responded quickly by text to a concern I had regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Th regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Thank you! More
by Ruth
Employees Worked With
