Hall Acura Newport News

My interaction with John was excellent. The whole experience of getting my new RDX was smooth until the end. As with the last time, trying to get the paperwork done was the only hiccup in the transation.

Great dealership. Great sales person. Took great care making sure I was happy. Got me a better rate on my loan. Will go back for sure.

I visited the dealership with no intention of purchasing a new vehicle. Reginald is my service technician and he her took great care of my 2014 RDX that that I did not purchase from the Hall dealership. Once I decided to buy a New 2019 RDX the staff at Hall Acura made it happen.! Thank you Devin for your excellent customer service.

The Hall Acura team was first class and everything a customer could ask for when procuring a luxury vehicle. From our sales associate to the management team, they were patient and always put the customer first. In order to make a decision with a clear head and vest for my family, I had to step away for a few days, and they were neither pushy nor rude, and always available for further questions or assistance. The vehicle I chose met my requirements, but the customer service clearly exceeded the expectations. Great organization, great value, great product!

Buying a new car is stressful, especially when it comes to haggling for the best price. However, the negotiation with Devin was a very smooth process from beginning to end with his outstanding customer service skills. Devin did everything he could assist in the purchase of the vehicle. More specifically, I would like to give high praise to my salesman, Devin Sheldon. In addition, waiting room is very comfy, clean, and well organized.

The service at this location was excellent. Rick Flemings is the best service agent ever. He was comforting and compassionate to my every need. He worked tirelessly to get the necessary parts to have my vehicle fixed as soon as possible. My hubby and I both agree to make This Hall dealership our place of business for any future buys, Primarily because of Rick’s wonderful service.

Hall Acura is an amazing dealership. Chris was a pleasant to work out the details. John & Devin were fantastic to work with & they assisted me to surprise my husband with a beautiful TLX!! Ask them for the special red bow!! 😊

This is my second purchase with Hall Acura. Devin, my salesman for both transaction, always greets you with a smile and has an amazing ability to remember your name from years ago. He is very knowledgeable and is able to answer all questions. Chris Meyer helped with financing and was also able to explain everything. He offered a few extra perks too, including finding the best rate available. Everyone is pleasant and eager to help make purchasing as easy and pleasant as possible!

Devin is an excellent professional for Hall Acura. He is knowledgeable and helpful and not at all pushy. He considered my preferences and provided Great customer service. Kathleen in Yorktown

I have been a loyal patron of this dealership for over 20 years. I have purchased several Acuras along the way. I'm happy to say that I will continue to keep this place as my favorite dealership. The best reason by far for my loyalty is Devin Sheldon! He is so great! He'll go out of his way to make the purchasing experience comfortable. He even decorated my new car with a huge ribbon. Loved it!!