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Hall Buick GMC
Tyler, TX
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 211 reviews
October 30, 2021
4 months after buying a truck and 4 trips to the shop my truck is now worse than ever. I called Mr. Monte Hall and told him of the dangerous fumes that was now coming into my truck that smelled like rotten truck is now worse than ever. I called Mr. Monte Hall and told him of the dangerous fumes that was now coming into my truck that smelled like rotten eggs Mr. Hall went on to tell me how he had a 1000 dollar rental bill in which his employees caused by trying to scam my insurance company by leaving my truck in the shop over a month to only be fixed supposedly a day after the insurance claim was denied. I told him how I lost money because of the rental I was limited to my work, his response was whatever. Only worried about his loss of 1000 when I lost around 3500 yet mine is no concern. I have young daughters that ride in this truck who at the time can not due to the dangerous fumes being produced. I was told by Mr. Hall that he was done would help me with my repairs even tho I bought an extended warranty. I sat to anyone that considers this greedy and self centered place to reconsider they are consumed with greed and no concern for their costumers. More
by Robertframe4242
Employees Worked With
Mr Tyler service manager John , Monte Hall
October 14, 2020
My husband had a 2015 GMC Sierra 1500 crew cab and was ready to make a change. We came to Hall Buick GMC to look for the truck of his dream and bought a 2020 GMC Sierra 1500 crew cab SLT a week ago with ready to make a change. We came to Hall Buick GMC to look for the truck of his dream and bought a 2020 GMC Sierra 1500 crew cab SLT a week ago with help of Leo Flores. I was driving a 2018 Enclave (lease) and we spoke with Leo decided that I was interested in buying a new 2020 Buick Enclave. He showed me the 2020 Enclave. Leo takes the time to go through the new features and safety devices in the 2020 Enclave. When we I left left Hall Buick GMC yesterday, we left driving a 2020 Buick Enclave Premium. Thank you Leo for all of your help. We are very satisfied with our new vehicles and we will stop to say hello whenever we go through Tyler. More
by ersalinas
Employees Worked With
Leo Flores
July 03, 2019
World Class Customer Service and Value Conclusivly diagnosed and repaired my GMC HD truck Great value and exceptional customer service and communication from service advisors and staff. Had Conclusivly diagnosed and repaired my GMC HD truck Great value and exceptional customer service and communication from service advisors and staff. Had similar positive experiences on multiple occasions in Sales and the collision center. An all around dealership you can trust. More
by Roger Glass
Employees Worked With
German H Flores
December 04, 2018
Excellent This is the second car we've bought from Jose Cervantes. He got us a great value for our trade in and for the new one. We were delighted with the se This is the second car we've bought from Jose Cervantes. He got us a great value for our trade in and for the new one. We were delighted with the service from Jose and the dealership. More
by Malbr3040
Employees Worked With
Rey Sanchez, Jose Cervantes
August 25, 2018
Efficient and fast! Jose Cervantes at Hall GMC has done it again! This is the second GMC we’ve bought from him. Both times have been quick and painless. He texts or ca Jose Cervantes at Hall GMC has done it again! This is the second GMC we’ve bought from him. Both times have been quick and painless. He texts or calls - whatever the situation requires to make my time more efficient. Great guy, fun to work with, and highly knowledgeable. Thanks Jose! More
by ONealDentistry
Employees Worked With
Gus Sanchez, Jose Cervantes
August 15, 2018
Helpful,friendly and excellent service We met at the office with Jose Cervantes and he was so friendly and patient helping us to make the right decision. But he got a extra points because w We met at the office with Jose Cervantes and he was so friendly and patient helping us to make the right decision. But he got a extra points because we took our three little kids with us and he gave them some candys. We extremely recommend José for his passion to make sure everything is clear and quickly. More
by JuanRosas
Employees Worked With
Jose Cervantes
August 10, 2018
Awesome Experience Reily McCally was amazing. Found what I was looking for immediately and wasted no time getting me a great deal. He was professional knowledgeable an Reily McCally was amazing. Found what I was looking for immediately and wasted no time getting me a great deal. He was professional knowledgeable and a pleasure to deal with. The finance guy was unbelievable, super fast and thorough. I will recommend them to everyone I know looking for an auto. As a matter of fact I just bought my 2nd vehicle from Reilly within 4 months. Sending family member to them too. More
by Psstanley
Employees Worked With
Reilly McCally
August 04, 2018
Helpful, patient and honest. Purchase went smoothly. Helpful staff. I was considering a car at this dealership and another and feel the customer service was positive and helpful. Purchase went smoothly. Helpful staff. I was considering a car at this dealership and another and feel the customer service was positive and helpful. They were patient as I compared other cars and they were not too pushy. More
by Austinsmom
Employees Worked With
Riley McCully
July 17, 2018
Excellent salesperson Great experience buying a vehicle for the first time in 15 year. Everyone was very helpful, honest and friendly. Reily was awesome to work with. Hi Great experience buying a vehicle for the first time in 15 year. Everyone was very helpful, honest and friendly. Reily was awesome to work with. Highly recommend him to anyone wanting/needing to buy a vehicle. More
by Debra
Employees Worked With
Reily McCully, Jose Cervantes
