Hall Chrysler Dodge Jeep RAM Virginia Beach

Lifetime loyalty earned through TRUST I have been a loyal Hall customer for decades because over the years they have earned my TRUST, which I consider the most important factor in a busine I have been a loyal Hall customer for decades because over the years they have earned my TRUST, which I consider the most important factor in a business relationship. Of the 7 Hall cars I've purchased from various Hall dealerships, spanning different brands, I have never walked away feeling like I didn't get a fair deal. Their people, facilities, products and service are consistently exceptional across the Hall brand. This month, I purchased a new Dodge Challenger. It was my first experience with Hall's Virginia Beach Hall Chrysler Dodge Ram Jeep location. A couple weeks after the purchase, I bought the vehicle to their service department for a routine warranty repair to one of the seats. While the vehicle was there, it was accidentally damaged. Frustrating, yes - but accidents happen and in the end, it's all about what a business does to make things right and stand by its product, its values and most importantly- the customer. This incident would lead to my first challenging interaction with someone at Hall and my first opportunity to see how Hall handles a situation to make things right. I'll fast forward to the end. Hall has earned my business for life. The way Hall handled this matter reinforced my commitment to this company and should serve as a model for all businesses on how employees - all the way from the top of the corporate ladder to the sales floor - mobilize immediately and work tirelessly to demonstrate their commitment and loyalty to their customers. Special thanks to Hall President George Ransom for his personal time and commitment to keeping my business and thanks to Eric Osborne - hands down the most knowledgeable, professional and thoroughly customer-committed sales professional I've ever met. If you're in the market for a Chrysler, Dodge or Jeep - stop in and see for yourself. Ask for Eric Osborne - you'll walk away wondering how any other businesss can compete...and then you'll be back. More

Travis is great and accommodating to needs/wants Travis excelled in getting the right cars to look at for both that i had purchased. It was a great experienced and worked with us to make sure we had Travis excelled in getting the right cars to look at for both that i had purchased. It was a great experienced and worked with us to make sure we had the right fit. With working with us on cost to what we can afford and getting the right cars. Picked the right car first time without question. Would not be as happy with what we got if i had went to another place. More

Slowest oil charge service Don't let "Expess" in the name fool you. It takes over 2 hours to get your oil changed. In addition, "appointment" are only for them. I was told t Don't let "Expess" in the name fool you. It takes over 2 hours to get your oil changed. In addition, "appointment" are only for them. I was told that is only for their benefit so they know when the car is coming in. No relationship as to when the car will be looked at. More

Benjamin is the best Benjamin help me the entire time looking for a car that was best for me. He was understanding on the features that I wanted in a car. So I purchased Benjamin help me the entire time looking for a car that was best for me. He was understanding on the features that I wanted in a car. So I purchased a dodge dart and now Im a DODGE GIRL More

Customer Satisfaction I could not be happier with my experience with Hall and my salesman Travis. Travis showed the utmost professionalism and really worked with me and my I could not be happier with my experience with Hall and my salesman Travis. Travis showed the utmost professionalism and really worked with me and my family to make sure we got into the vehicle that we wanted. Travis devoted his time and stayed after hours to make sure his customers were happy. I highly recommend Hall to any person looking for a new vehicle and Travis to assist them. More

Jeep Cherokee I had a good buying experience at Hall Jeep with Travis. Friendly and professional staff assisted myself throughout the entire car buying experience. I had a good buying experience at Hall Jeep with Travis. Friendly and professional staff assisted myself throughout the entire car buying experience. No complaints. More

Awesome experience with Travis Williams! Travis Williams made it super easy for us to find our new 2016 Jeep Cherokee Latitude. We originally looked at the Patriot but he found us an amazing Travis Williams made it super easy for us to find our new 2016 Jeep Cherokee Latitude. We originally looked at the Patriot but he found us an amazing deal on the Cherokee and made it all happen. Travis is no pressure and just wants to help you find a car that works for you and your budget. 100% recommend!! More

Outstanding Customer Service! Dave and his entire team helped us narrow down the type of car we wanted to buy across multiple Hall Dealerships and gave us a great deal on Dodge Dar Dave and his entire team helped us narrow down the type of car we wanted to buy across multiple Hall Dealerships and gave us a great deal on Dodge Dart! We are very pleased. More

Great Service!!!! Shopped multiple car dealerships in Virginia and North Carolina and talked with multiple sales people. None were better than Lannin and Chuck!! I ma Shopped multiple car dealerships in Virginia and North Carolina and talked with multiple sales people. None were better than Lannin and Chuck!! I made a call to them and they found what I needed on the phone and set the deal and had me out the door in my new car in two hours. Chuck also took time to show me the features of the car after the purchase. If you are looking to purchase a car ask for Chuck. You will get the best service on the east coast!!!! More