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Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
1,034 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,034 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
September 15, 2010
I was welcomed at the door by Terry who was very helpful directing me to the exact vehicle I was looking for. After a short test drive he listened to my offer based on research and quickly began working wit directing me to the exact vehicle I was looking for. After a short test drive he listened to my offer based on research and quickly began working with Michael to get the figures aggreeable. My no pressure sale was closed by Alex who went in depth explaining the financing and all additional options avaliable for my vehicle. The entire process was complete in a few short hours. Although it was past closing Terry spent even more time going over the details of my vehicle answering all questions in depth. A follow on call was made the next next day to ensure I had no questions regarding the purchase. I was very pleased with this transaction and would highly recommend this dealership to any serious buyer. If you want to haggle price go somewhere else. If you want the lowest price with the quickest service save Hall for last. I am looking forward to doing business with this dealer again. More
by hardingj
Employees Worked With
Terry Sessoms, Michael Neher, Alex Caver
September 14, 2010
Friendly curteous service was the tone of every one I dealt with. They had the car I had been looking for at the right price. I couldn't have been happier with my experience. I would reccomend this group dealt with. They had the car I had been looking for at the right price. I couldn't have been happier with my experience. I would reccomend this group to anyone looking for a fair deal on a wonderful car. More
by vadad
Employees Worked With
Terry Sessoms
September 12, 2010
They really searched to find me an affordable loan. Every one was on board to find the perfect financing. I thought I knew what I wanted when I walked into the dealership. After a test drive I knew it wasn' one was on board to find the perfect financing. I thought I knew what I wanted when I walked into the dealership. After a test drive I knew it wasn't for me. The salesman asked me what I wanted in a vehicle and he showed me a Honda Element. I didn't even know this existed. It was the perfect match for me. I LOVE it. It is so much fun to drive and I've already moved furniture in it that would never have fit into my old car. This professional team s leave no stone unturned to provide the perfect match of vehicle and financing to meet client wants and needs. They are the best! More
by Picklenose
Employees Worked With
Gary Hunter, James Regan, Mike Brown, Ken DeBerry, Alex Caver
September 09, 2010
Found my new truck on their website and was met promptly for my appointment by Orlando, even though the weather was awful, He brought the truck right to the door for my test drive and was very thorough desc for my appointment by Orlando, even though the weather was awful, He brought the truck right to the door for my test drive and was very thorough describing the features of the new Ram. I was given a very fair trade in on my old truck and was very happy. They did a very good job of ensuring that I got the vehicle with a decent interest rate and for payments dead on what I was looking for. If you are looking for a new Dodge in the Hampton Roads area, I can give no higher recommendation than Mr. Torres and Hall Chrysler Jeep Dodge. More
by HaydenWar
Employees Worked With
Orlando Torres
August 27, 2010
Orlando Torres at Hall Chrysler/Dodge/Jeep was our salesperson for the purchase of our new 2010 Dodge Challenger SRT8. He walked us through every detail of our purchase with confidence, knowledge and salesperson for the purchase of our new 2010 Dodge Challenger SRT8. He walked us through every detail of our purchase with confidence, knowledge and professionalism. Traveling from out-of-state with two young children to buy this car, Orlando and his staff at Hall always made our family feel welcome and comfortable. His intimate knowledge of the mechanics and design of the Challenger was impressive and reassuring. Orlando was very interactive with the finance process and introduced us to another fine Hall employee, Robert Voigt, the Finance Director for our purchase. Rob's dynamic personality and true concern for our family solidified our trust in the Hall team. All phases of the purchase were seamlessly orchestrated by Orlando Torres, who confidently conducted the entire process. Even upon delivery of our Hemi Orange Challenger, Orlando worked tiredlesy attending to every detail, even meeting us at the dealership on his day off to make sure everything was perfect. Orlando is true professional, gaining our trust, confidence and friendship. He is an asset to the Hall Auto Group. More
by Stevie Cougar
Employees Worked With
Orlando Torres
August 20, 2010
Bought vehicle beginning of May. Has been in service department 3x since then., with same issue that they still have not fixed. When I call Hansen over a week ago I received no response until I emailed department 3x since then., with same issue that they still have not fixed. When I call Hansen over a week ago I received no response until I emailed his boss. I then received a phone call(which I missed) followed by an email stating the fix the issue would be 1100+. When I printed off my vehicle information from the dealer, seems the vehicle has had a bit of work done , before I purchased it--not disclosed.Extremely unhappy, wish I had gone elsewhere, next time I will. More
by vashoppermom
Employees Worked With
alvin hansen , Al Hansen
August 02, 2010
Terrible service! I know going into a dealership you expect them to play games with prices and everything a dealership always does. This dealership is managed under a horrible manager that refuses to he expect them to play games with prices and everything a dealership always does. This dealership is managed under a horrible manager that refuses to help customers! We went in there for a new vehicle and was quoted 4,000 for our vehicle and was told a price off the sticker that was 1500.00 higher than the actual price on the sticker. My husband had to physically walk outside to show the manager the price. Well this was just the beginning of bad service. Well we walked off the lot and said no deal! So we went online to do some more research and come to find out the price online was 3,000.00 less than we were told. So we went back and told the manager about the price. So get this he says ok you can have that price with no MILITARY DISCOUNT and we will only give you 3,000.00 for your car and there is 1000.00 incentives for the car already so he said we wouldn't get it! That is our right to have that discount by the GOVERNMENT! This guy John Foley the Manager is such a Coward! How could you do this to a customer but my husband serves this country and your not going to give him his military discount! Anyways this was the worst! Finding a new car is hard enough and dealing with this guy made me never want a new car ever. I would rather buy a bike than ever have to deal with this Dealership! Our salesman was a new employee so we felt so bad for him knowing he was employed by this guy! More
by helpfulfriend
Employees Worked With
Manager John FOLEY
July 27, 2010
As soon as my wife and I drove on the lot Spence was there in the parking lot. He of course greeted us with enthusiasm and respect. At that point he made us feel comfortable and not pressured. He was there in the parking lot. He of course greeted us with enthusiasm and respect. At that point he made us feel comfortable and not pressured. He was very layed back and did not make it seem that all he wanted was a sale. We have been with this company for many years and we keep coming back because of the way we are treated and how well we are taken care of. John, Mike and Walt were just as professional and the whole staff there is great. 5.0 down the board. More
by Kimmatt
Employees Worked With
Spence Edwards, John Foley, Mike Brown, and Walter Ballard, Walter Ballard
July 26, 2010
Car price was well above NADA value. Walked away and went home (25 miles away). They called and decided to take offer. Did not disclose the Processing fee. We had a verbal agreement on a final price. went home (25 miles away). They called and decided to take offer. Did not disclose the Processing fee. We had a verbal agreement on a final price. Went back and they admitted failing to disclose but still expected to get the processing fee of $499. The Salesperson and General Manager took a VERY long time to come back with their final price. It was all a big sleezy game and they did not honor their verbal agreement. I agreed to go above the verbal agreement and give them half of the processing fee. From that point on, we were treated as a low priority. The General Manager was visibly upset. He never introduced himself and would not look at us when we were leaving (my 16yo daughter and me). The Finance Director did a nice job processing our paperwork and was very pleasant, but we had to wait a good while before we could get to him, even on a day when their was very little activity at the dealership. Overall, I was extremely disappointed to have driven 25 miles back to the dealership with a crystal clear agreement on the final price and to have to go through another negotiation where I almost had to walk away. They were not honorable and I would not recommend them to anyone. More
by nohallcjd
Employees Worked With
Glenn Clark and General Manager
July 21, 2010
Greetings Hall Dodge, I would like to elaborate on Greetings Hall Dodge, I would like to elaborate on my poor marks given to your Service Dept. On 16 Jul I brought my 2002 Dodge Dakota into your Greetings Hall Dodge, I would like to elaborate on my poor marks given to your Service Dept. On 16 Jul I brought my 2002 Dodge Dakota into your Service Dept for a scheduled routine maintenance and state inspection. It took over 2 1/2 hours to complete this service. This is completely UNSATISFACTORY. I expressed my sincere disappointment after my service call. When I inquired about the lengthy delay the Service Manager told me the mechanic had to attend training, and the service dept ran out of inspection stickers. I could understand if I had left my vehicle for the day -- but to do this while I was waiting with a scheduled appointment is a direct reflection in the poor customer service in your Service Department and the Hall Dealership. I have been a loyal Dodge customer for the past 15 plus years. I bought 6 vehicles from VA BEACH Dodge and was always a satisfied customer. Since Hall took over it seems that the dedication to the customer is no longer a priority. Sincerely, Kevin Simoes More
by ksimoes
Employees Worked With
Walter Ballard, Walter Ballard
