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Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
1,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,038 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
November 01, 2010
I brought a new 2010 Dodge Ram with accessories ( tonneau cover, sport hood & chrome fuel door, mirrors & tailgate handle). The sales was great but getting my accessories put on was the worst service. I live cover, sport hood & chrome fuel door, mirrors & tailgate handle). The sales was great but getting my accessories put on was the worst service. I live 3 hours away so they sent me a email stating the accessories was in and we set a date for me to come in. I came and waited around to see no one working on my truck because my truck was sent to the wrong place and my hood was not painted and no one checked to see if the parts was right before they scheduled the appointment. I was told by Fara to return next week to have the hood installed , I returned and the hood was not painted and everyone was pointing fingers but no one said it was my fault and everyone thought it was taken care of. So I have to return again (3rd trip) to have my hood installed all because no one took the time to check the parts to see if everything was right before having me travel for nothing. I thought you take care of your buyer until everything is finished this experience was bad starting with communication, service and ending in bad professionalism. More
by dodgeram40
Employees Worked With
Fara Morrow / Service Department
November 01, 2010
I was about to leave the dealership when Spence walked up and introduced himself. Had he not done that there would have been no deal. We talked, got the deal done quickly and we were very satisfied. Have h and introduced himself. Had he not done that there would have been no deal. We talked, got the deal done quickly and we were very satisfied. Have had one issue with the vehicle and have been assured it will be taken care of quickly. More
by daveinvab
Employees Worked With
Spence Edwards
October 31, 2010
I went to this dealer ship to look and meet with a sales I went to this dealer ship to look and meet with a sales man or women and meet Dave Moore right when I pulled in. Dave presented him self with confid I went to this dealer ship to look and meet with a sales man or women and meet Dave Moore right when I pulled in. Dave presented him self with confidence and not cockiness. I know what I was looking for I just need to find the right person and place. I have to like who I working with and not just the car. Michael Neher is the general sales manager and what I like about him and Dave is the no nonsense pricing and the fact that they didn't low ball me on my trade to show me more money latter no games. I had gone to ten other dealers before this one and most I walked out and left within the first fifteen minutes to half hour, and a couple I didn't even go inside. I will def recommend this dealer to all my friends and family. If I decide to get another car I will not hesitate to go and buy another car from this dealer and the couple of guys that I worked with. More
by Ariana1999
Employees Worked With
Dave Moore, and Michael Neher
October 30, 2010
Only complaint was that sales person could not seem to get all the correct information locked down when wading through a mountain of papers. Most of the contract had to be redone twice because of this. get all the correct information locked down when wading through a mountain of papers. Most of the contract had to be redone twice because of this. In addition, I am not sure who requires all of the paper work with double and triple copies, but I now find buying a car requires as many papers to be signed as getting a house mortgage and almost as complex. It did not use to be this way. This needs to be reduced and streamlined. Also, this dealer is no better than any other with their misleading advertising just to get you in the door. I traded a low mileage 2007 Caliber in pristine condition that I was told by the dealer is in big demand on the used car market. Everyone that saw it said it was in like new show room condition, yet I could only get a low ball bottom of the scale trade in price based on Kelly Blue Book averages. More
by berrycharles
Employees Worked With
Spencer Edwards
October 22, 2010
Hall Dodge is by far the best dealership I have dealt with. Carrolton Little was an exceptional salesman and answered all my questions quickly and accurately The business manager was very proficient wi with. Carrolton Little was an exceptional salesman and answered all my questions quickly and accurately The business manager was very proficient with the financing and found exceptional rates. I highly Recommend Hall Dodge to everybody!! More
by washar
Employees Worked With
Carrolton Little
October 21, 2010
My goal was to purchase a Dodge Challenger. Either used or new was fine with me. I went to the Navy Federal Tent Sale off of Hampton blvd Saturday 10/16/10 and had little luck finding the challenger I want or new was fine with me. I went to the Navy Federal Tent Sale off of Hampton blvd Saturday 10/16/10 and had little luck finding the challenger I wanted. I was looking for either black or silver exterior Challenger RT 6 speed and that is what Heidi helped me to find. She also took the time out of her busy schedule and actually taught me how to drive a manual transmission!! Which only took roughly 30 minutes to get a hang of and at that moment I knew that I wanted that Dodge Challenger I was sitting in! It was the personalized care and respect Heidi brought to the table that really sold me on this specific car and dealership. As I have visited others over the weekend! Thank you Heidi for all your efforts and may you continue to succeed in the automotive industry. V/r, Chris Blake More
by blakecj85
Employees Worked With
HEIDI L. WROBLEWSKI
October 20, 2010
Since 1956 I have purchased 25 cars. My experience at Hall Auto in July 2010 with Orlando Torres was the very best I ever experienced in all that time, and all those purchases. He is one outstanding sale Hall Auto in July 2010 with Orlando Torres was the very best I ever experienced in all that time, and all those purchases. He is one outstanding sales representative who took cares of all our questions, made sure every concern we had was fully taken care of. Further, he followed up on our purchase to make certain we were totally satisfied with every aspect of the sale. He should be promoted to sales manager as soon as possible. It was an absolute pleasure dealing with him. More
by oldredleg
Employees Worked With
Orlando Torres
October 18, 2010
After looking into buying our 3rd new car we were lost because we are not from here but Fara was wonderful. She found what we wanted in no time and got all the paperwork finished in record time. Mike was because we are not from here but Fara was wonderful. She found what we wanted in no time and got all the paperwork finished in record time. Mike was also amazing :) Telling everyone we know to go to them. More
by maruiz83
Employees Worked With
Fara Morrow & Mike Brown
October 12, 2010
INVOICE# 750353 10/12/2010 Dear Folks at Hall Dodge INVOICE# 750353 10/12/2010 Dear Folks at Hall Dodge Virginia Beach, VA I came in for an oil change today $34.95. My Dodge Van only has 27,000 mile INVOICE# 750353 10/12/2010 Dear Folks at Hall Dodge Virginia Beach, VA I came in for an oil change today $34.95. My Dodge Van only has 27,000 miles with no problems. Your service Tech recommended a fuel system flush and an engine flush for only $344.85. These flushes do not appear as scheduled maintenances in the owner’s manual and are NOT recommended by Dodge. I declined the unnecessary service, but why would you try to rip off people like that? James Ryan Virginia Beach More
by Chickenbones
Employees Worked With
Service Tech
October 06, 2010
My overall experience throughout the entire shopping/buying cycle was exceptional. My sales person Heidi Wrobleeski, was professional and praticed sound follow up. I also enjoyed working with M shopping/buying cycle was exceptional. My sales person Heidi Wrobleeski, was professional and praticed sound follow up. I also enjoyed working with Mike Neher, Sales Mgr. and Rob Voight the Business Mgr. More
by John S. Wheeler
Employees Worked With
Heidi Wroblewski
