Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

Jeff B was great handling my service needs, ensuring all routine maintenance was offered and making time to get it done, always communicating each step. Very thankful for the expertise and care of the servi routine maintenance was offered and making time to get it done, always communicating each step. Very thankful for the expertise and care of the service department. I always leave my Rubicon there with complete confidence! Oh, and if you have the option, 100% recommend the mileone loyalty program! Thank you Jeff! More

Thank you for the great test drive experience ! Josh and the dealership team made us feel welcomed and cared for~ we are looking forward to the red carpet experience! Josh and the dealership team made us feel welcomed and cared for~ we are looking forward to the red carpet experience! More

The way this guy speaks to and treats to his employees is ridiculous. I will never let anybody I know work for him. What a horrible company and place ran by somebody even worse. Horrible person and definitel ridiculous. I will never let anybody I know work for him. What a horrible company and place ran by somebody even worse. Horrible person and definitely deserves to be fired! More

Ms. Veronica Vance was quick to greet and assist me as soon as I walked through the door. She quickly found me in the system and directed me to my Service advisor desk. soon as I walked through the door. She quickly found me in the system and directed me to my Service advisor desk. More

Trust is broken. Do yourself a favor and go to another Jeep dealer for service. The dishonesty is so blatant that I find it hard to know how to begin. After being tol Do yourself a favor and go to another Jeep dealer for service. The dishonesty is so blatant that I find it hard to know how to begin. After being told that there was a fuel imbalance on my jeep by the service center employee, he is now backpedaling and saying that there was never any fuel imbalance to avoid honoring the vehicle protection plan. It only gets worse from there. Then, after giving me a specific dollar amount that he would cover for the rental car while he had my Jeep, he stated that I would need to pay for the rental car and that he would reimburse me. This is not how the extended warranty works and he knows it. There were more underhanded dealings by this man that are too numerous to address here. It was just one dishonest move after another. I should not have to go to battle to get someone to step up and do the right thing. More

Get your ducks I row. Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service de Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service department really bad. After service your car is in the ally Just go get your car its in the alley between the buildings. Just have to say. Run !!!! More

Jeff has always handled all my appointments and have been going to hall since I bought my new truck back in 2016. They have always gotten me squared away even when issues arose. Any time Ive communicated to going to hall since I bought my new truck back in 2016. They have always gotten me squared away even when issues arose. Any time Ive communicated to Jeff outside of an appointment hes always taken time to get back to me and even set times thru their texting system....Thanks Jeff More

Took my car here for an oil change and inspection. They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued it shut hoping I wouldn’t check. Then they just put a new plug in it after knowing they stripped the threads in the pan and that wouldn’t solve the problem. They also broke my dipstick which I went ahead and replaced on my own. I take my car here every year for inspection as well and they always try to fail it hoping I will give them money to fix it. This year they tried to fail it by saying my heat didn’t work (which it does) Luckily I know about cars. If you don’t, I wouldn’t go here you will get scammed More

Service folks are very attentive. Difficult to find intermittent issues but they keep trying. Thanks. Difficult to find intermittent issues but they keep trying. Thanks. More

Jeff is always responsive and informative, keeps me updated throughout the service visits and I'm in and out with the least amount of hassle! updated throughout the service visits and I'm in and out with the least amount of hassle! More