Hall Honda Virginia Beach

Marcellous assisted me with buying a car and I highly recommend him! He was pleasant, patient with my questions, incredibly knowledgeable and helpful in the whole process. recommend him! He was pleasant, patient with my questions, incredibly knowledgeable and helpful in the whole process. More

Anas was very helpful and I couldn’t be happier with the vehicle I ended with. I cannot recommend him enough for the great experience I had in leasing my new vehicle. vehicle I ended with. I cannot recommend him enough for the great experience I had in leasing my new vehicle. More

Very clean and a very nice place to buy a first car for anyone. I would highly recommend it! anyone. I would highly recommend it! More

Kenny is the man. He really knows his stuff and what he is doing. He was able to find the lowest insurance rates for me. I’ll buy a car from him any day. He really knows his stuff and what he is doing. He was able to find the lowest insurance rates for me. I’ll buy a car from him any day. More

Blake got me right with a new car! So happy with my purchase and his help throughout the process So happy with my purchase and his help throughout the process More

He is the friendliest, most helpful person among the salesmen I have ever worked with. He helped me a lot in finding the right car. I was very pleased. salesmen I have ever worked with. He helped me a lot in finding the right car. I was very pleased. More

Shopped online found exactly what I want, came in and they were very helpful and respectful. Highly recommend. they were very helpful and respectful. Highly recommend. More

Jay is a good dealer person, with good customer service personality. He answers all our questions and approachable one, with a good sense of humor. personality. He answers all our questions and approachable one, with a good sense of humor. More

My sales advisor Kwame Samuels was very friendly and great customer service thank you very much great customer service thank you very much More

My recent visit to Hall Freshstart Program left me with a mix of emotions, ranging from initial excitement to eventual disappointment. As a 21-year-old woman navigating a car dealership solo for the first ti mix of emotions, ranging from initial excitement to eventual disappointment. As a 21-year-old woman navigating a car dealership solo for the first time, I was hopeful for a positive experience, especially when eyeing a 2020 Subaru Crosstrek. First and foremost, my salesman Sydney Sabir deserves commendation for his excellent assistance. He was personable, walked me through the Subaru, and accompanied me on a test drive, making my first car-buying process comfortable and enjoyable. Negotiations, however, took an unexpected turn. The listed price for the Subaru was $21,300, but after discussions with Mr. Sabir and Manager Marcus Jones, I agreed to a deal where I would sell my 2016 Chevrolet Camaro for $26,500 and acquire the Subaru (including taxes) for $23,160.26. The process was relatively smooth, but the paperwork left much to be desired. I left with only the carfax on the Subaru, and my parents later informed me that I should have received more comprehensive documentation. The most significant hiccup came after the sale. Despite signing a bill of sale indicating I would receive $3,339.74, I received a voicemail from Marcus Jones stating otherwise. After some back-and-forth and involving my parents, I agreed to return the next day to reverse the deal. A subsequent call from Director Steve Swift clarified the misunderstanding, and the dealership honored the original agreement with profuse apologies. Unfortunately, the ordeal didn't end there. Three weeks after acquiring the car, I had to follow up on the promised refund. A prompt response from Director Stephen Swift indicated that the check was ready the next day, dated January 19. This left me questioning whether the check would have been issued had I not inquired. Despite the initial positive impression and Sydney Sabir's excellent service, the overall experience at Hall Freshstart Program fell short. The miscommunications and additional steps needed to rectify issues left a lasting negative impression. While the dealership eventually honored the agreement, the overall lack of transparency and additional hassles make it hard for me to recommend this establishment. If given the chance to go back in time, knowing what I know now, I would likely choose a different dealership for my car purchase. More