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Hall Honda Virginia Beach
Virginia Beach, VA
6,999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,999 Reviews of Hall Honda Virginia Beach
September 26, 2019
First car success Nicky was super friendly and did the impossible to help with my budget. She made my first time purchasing a cat memorable!! Also met the sales manager Nicky was super friendly and did the impossible to help with my budget. She made my first time purchasing a cat memorable!! Also met the sales manager, who was also super friendly! More
by Angie
Employees Worked With
Nicky Copling
September 25, 2019
New car buying experience We went to the dealership on a busy Saturday, Tyler was great at being patient with all questions! We had the whole family there and he took care of We went to the dealership on a busy Saturday, Tyler was great at being patient with all questions! We had the whole family there and he took care of all of us! More
by Keith
Employees Worked With
Tyler Edwards
September 25, 2019
Best new purchase experience ever The best new car purchase I have experienced very professional team at Hall Honda. I have already recommended the ladies at work who are interested in The best new car purchase I have experienced very professional team at Hall Honda. I have already recommended the ladies at work who are interested in a new car to visit your establishment. More
by Happy
Employees Worked With
Byron Gray, Jason Dela Cruz
September 25, 2019
Shareena at Hall Honda is Great to Work With! Shareena Housey a is a great salesperson and went to great lengths to get a good deal for me at Hall Honda in Virginia Beach. She DID get me a great Shareena Housey a is a great salesperson and went to great lengths to get a good deal for me at Hall Honda in Virginia Beach. She DID get me a great deal but since I live several hours away, I ended up purchasing a Honda in my hometown, just for convenience's sake. However, if I lived in the beach area or close by, Shareena would be my “ car gal.” She sent me videos, photos, information and was always checking with her manager to get a better price. She works hard for her customers. I hope to stop by and meet her the next time I’m in Virginia Beach! More
by Car Shopper
Employees Worked With
Shareena Housey
September 25, 2019
Amazing and so patient and helpful I reached out to Shareena back in June but wasn't ready for a car but when I'm car was totaled out she was the first person I reached out to . She was I reached out to Shareena back in June but wasn't ready for a car but when I'm car was totaled out she was the first person I reached out to . She was so helpful and was there to help me every step of the way and when she couldn't , she introduced me to her desk mate Nekicia who was more than accommodating . They are so sweet and really helped me and then some ! I really appreciate them and all of the people at the hall Honda team .. Thank you so much :) More
by Britani M
Employees Worked With
Tony Freeman, Shareena Housey, Nicky Copling
September 25, 2019
Third time... became a charm Initially, I scheduled a service appointment for an electrical issue...allotting for 3 hours of waiting. After 1.5/2 hours, I was told they didn't ha Initially, I scheduled a service appointment for an electrical issue...allotting for 3 hours of waiting. After 1.5/2 hours, I was told they didn't have enough time to complete the work. I would need to bring the car back earlier in the day, the electrical update would take 1.5/2 hours. I arrived at 9am on a Saturday...allotting for a 2/2.5 hour wait time. After 2+ hours, I was informed they couldn't do the update because of a technical issue on Honda's end; please bring it back that Monday evening and a loaner car would be available. I called the service advisor to confirm the update was working and a loaner car would be available...no answer/left message. I called a second time before leaving work...no answer. Tuesday, I received a message that they were having phone issues on Monday...please call. Assured the update was working and a loaner car was available Tuesday evening, I arrived between 5:30/6 pm as planned. Service advisor had left for the day... without arranging for a loaner. ENTER HEATHER.... Once she was caught up to speed on the situation and my experiences thus far, she immediately went into SUPERIOR CUSTOMER SERVICE MODE. She was completely understanding of the situation, she was entirely apologetic on behalf of Honda, and stated that my experience was unacceptable and they had failed in providing good service. I didn't have to argue or speak to any else... she immediately got it and worked to find a resolution. Her service technician was able to do the update, which took faster than expected. She kept me in the loop and agreed to fill my tank, after making 3 trips from Chesapeake and/or Norfolk to Hall (where I purchased my 2018 Honda CRV last year...a good experience). It was a small gesture, but sometimes its simple gestures and good, positive, helpful attitudes that regain a customer. Her customer service is the reason I would still recommend the service center. More
by Jen
Employees Worked With
Heather Clark
September 25, 2019
Amazing Customer Service and Sales Professionalism Tommy went beyond the Call of Duty to make sure I was comfortable with the deal. He is a Shining Star in your organization! Period. Tommy went beyond the Call of Duty to make sure I was comfortable with the deal. He is a Shining Star in your organization! Period. More
by Stringablack
Employees Worked With
Lawernce Bright, Tommy Hancock
September 25, 2019
Very knowledgeable Tiffani was very helpful and knowledgeable with providing information on our new Honda Pilot. We had a great experience. Byron was very friendly and e Tiffani was very helpful and knowledgeable with providing information on our new Honda Pilot. We had a great experience. Byron was very friendly and everyone made us feel at home. More
by Anthony
Employees Worked With
Karl Collins, Byron Gray, Tiffani Satterwhite
September 25, 2019
Amazing Tiffany, is an amazing sales person. Her expertise on the vehicle was phenomenal. She made my experience fast and easy. I will highly recommended her Tiffany, is an amazing sales person. Her expertise on the vehicle was phenomenal. She made my experience fast and easy. I will highly recommended her to others and I know they will not regret their experience. More
by nikki
Employees Worked With
Tiffani Satterwhite
September 25, 2019
Grateful Tyler is a remarkable salesman. He is extremely professional and personable. I was extremely impressed that he did not push me into making a purchase Tyler is a remarkable salesman. He is extremely professional and personable. I was extremely impressed that he did not push me into making a purchase decision but rather encouraged and assisted me as I (emphasis added) decided on the car and payment method best for me. I highly recommend him for your next purchasing decision. More
by Grateful
Employees Worked With
Tyler Edwards
