Hall Honda Virginia Beach

Purchased 2019 Honda Pilot Tommy was great and tried to expedite the buying experience. I would recommend seeing him. He is very knowledgable of the vehicles. He took the time t Tommy was great and tried to expedite the buying experience. I would recommend seeing him. He is very knowledgable of the vehicles. He took the time to go over details even though he was extremely busy. More

Amazing! Everybody worked hard to get us exactly what we needed. Michael worked diligently to help us. We have 3 children and they made it really easy to get Everybody worked hard to get us exactly what we needed. Michael worked diligently to help us. We have 3 children and they made it really easy to get buisness handled. They provided amazing customer service and made our car-buying experience a good one More

Go see Dee! Dee made buying a brand new car a breeze! I had a used car I traded In for a brand new car and the experience car was great Dee made buying a brand new car a breeze! I had a used car I traded In for a brand new car and the experience car was great More

From frustration to satisfaction—but Hall Honda can improve I am really frustrated! I talked yesterday to Dave Cramer, made an arrangement about bringing my 2016 Honda Pilot to theshop this morning for a look a I am really frustrated! I talked yesterday to Dave Cramer, made an arrangement about bringing my 2016 Honda Pilot to theshop this morning for a look at the brakes. When my wife showed up with the car at 8AM, NOBODY knew anything about this arrangement. And I talked to Dave a couple of times. emailed also, so, what are you guys doing? I had the impression that you wanted to service my car, which is still under warranty, but, no. You simply chose to ignore your customers and waste my time and efforts. I am really disappointed. —— After finally having made a new appointment with Honda, I tried a couple of times that morning (10am and 11am) to get into contact with the service manager about the exact ‘morning time’ for service (they always want you to call them back but they are never there to speak with you). Anyway, after having tried Honda’s chat function, I got a lot of attention. Soon after, a Honda rep brought me a loaner car (not the Pilot they promised but a CR-V—no big deal). My Pilot came back to me the same day and the service was completed to my full satisfaction. Looking back, I have this advice to the Hall Honda management: When you make an appointment with a customer, be sure it’s visible in your management system so ALL service people in the shop can find the right information at the right time. If someone promises a customer to ‘personally take care’ of a car, let me tell you, it’s much more important to get the job done RIGHT versus by a specific person. I trust you as a company, not as individuals. Finally, my family and I love our Honda Pilot. It’s a fantastic vehicle, and we’ll learn to live with the rest. Thanks. More

Good experience well done Lorenzo Clark, was very helpful and took care of me and I left happy with my brand new car I had a awesome experience thank you. Lorenzo Clark, was very helpful and took care of me and I left happy with my brand new car I had a awesome experience thank you. More

My Experience was Excellent My Experience was Everything Fast and well taken care of. Micheal made sure I left with the car I loved and I definitely would recommend him to friend My Experience was Everything Fast and well taken care of. Micheal made sure I left with the car I loved and I definitely would recommend him to friends and family. If you are looking for a car Hall Honda is the place to go!!!! More

New Honda Accord We worked with Lorenzo to purchase our very first new car, and the first Honda we have owned. The staff here are phenomenal! No high pressure sales ta We worked with Lorenzo to purchase our very first new car, and the first Honda we have owned. The staff here are phenomenal! No high pressure sales tactics and reasonable to work with. Lorenzo walked us through every detail of the car and helped set us up after purchasing. Absolutely would reccomend this dealership! More

Best dealer ever Found what I want with no problem . Found some I liked but looked online and found my perfect vehicle. Thanks Hall Honda. Very happy with everything Found what I want with no problem . Found some I liked but looked online and found my perfect vehicle. Thanks Hall Honda. Very happy with everything More

Superior I had such a great experience yesterday purchasing my new Honda HR-V at Honda Hall in Virginia Beach. Nicky was so wonderful and helped me get the car I had such a great experience yesterday purchasing my new Honda HR-V at Honda Hall in Virginia Beach. Nicky was so wonderful and helped me get the car I really wanted. I love my new car! Thank you Nicky! More

Tyler Edwards was great to work with.. it was the fastest car buying experience I’ve ever had. Paul Troche from the finance has a great sense of humor... Edwards was great to work with.. it was the fastest car buying experience I’ve ever had. Paul Troche from the finance has a great sense of humor... More