Hall Honda Virginia Beach

Excellent service Mrs coplin is an amazingly sales woman' she is currently helping with a car and its a very nice one and the monthly payments is lower than my last car Mrs coplin is an amazingly sales woman' she is currently helping with a car and its a very nice one and the monthly payments is lower than my last car payments' highly recommended, i am very pleased with her salesmanship More

Awesome car buying experience For me buying a new car is like going to the dentist, it’s a necessary evil but you hate doing it . But dealing with miss Delaney and Amanda Carro For me buying a new car is like going to the dentist, it’s a necessary evil but you hate doing it . But dealing with miss Delaney and Amanda Carroll Was gray will definitely be back for our next car !!! More

service It been outstanding services and provide me my language communication. Everything is just beautiful attitude on how they met us our need and patience It been outstanding services and provide me my language communication. Everything is just beautiful attitude on how they met us our need and patience with is. More

Blown away by the customer service! I went to purchase my first ever new vehicle and was completely astounded by the level of professionalism and high-quality customer service with which I went to purchase my first ever new vehicle and was completely astounded by the level of professionalism and high-quality customer service with which we were greeted. First, we met with Papa Seck, who was excited to meet us even though we were nearly 30 minutes early to our scheduled appointment. He made us feel comfortable by explaining the process and at no point did we feel pressured to make a decision on-the-spot. Immediately, he asked us if we wanted coffee or any other complimentary beverage. He told us where the area was for restrooms and beverages and told us to help ourselves. He set us up with Steve Schwartz who took extra time to let us test drive multiple trim levels of the same vehicle so that I knew exactly which car I was comfortable with. He pointed out all of the features and asked multiple times if there was anything else he could clarify. I automatically fell in love with the vehicle and knew I wanted to take it home that day. We came prepared with our old vehicle's title in-hand as well as pre-approval from our credit union. Just as we came back in, Papa Seck introduced us to Erin Bessey, the General Manager, who was genuinely happy to meet us. She assured us that if we needed anything at all, she and her team would be happy to help. Next, we met with Richard Barrera who was in charge of appraising our trade-in vehicle. We went on a brief test drive with the trade-in and during the drive, he was engaging in conversation. He asked what we do for our careers and upon finding out about my partner's military service, he immediately thanked him for his service. It was refreshing to know this dealership is military-friendly. We returned from our drive with Richard and we agreed that as long as we receive a good value for our trade-in as well as the new vehicle, we would make a deal that day. Papa Seck came back to work with us on the cost. We came in with an idea of what exactly we were comfortable with spending. At no point did we feel pressured by any means. This was important to us because we have heard about the car-buying process and how stressful it can be (specifically about other car dealerships). He gave us a good valuation for our trade-in and a great deal on the new vehicle. We were surprised by the out-the-door cost and made a deal immediately. By not having to go back-and-forth, we felt our time was very respected. At this point, we were introduced to Amanda Carroll. She was extremely personable and very funny! We immediately had a connection with her and felt as if we were just spending time with a good friend. We went through all of the paperwork and she was very articulate about what exactly we were signing and extremely professional. She seems to have struck the perfect balance between efficiency, speed, and thoroughness. She was happy to answer all of our questions fully. After the paperwork and remaining procedures, we got our keys and were assisted by Barb Howard. She went through every technological feature and offered suggestions on functionality. It was clear that she was an expert on the vehicle. She offered valuable advice on some safety features that are not enabled by default on the vehicle, asked if I wanted them enabled, enabled them for me, and made sure I knew where to find those features in the future should I want to adjust them. This Civic EX-T is such a step up from my Ford Focus that I was so overwhelmingly excited by all the features. My partner later pointed out how happy her facial expressions were because she was so happy that I was happy! As we were finishing the technology demonstration, Steve had finished putting on my new plates, they both thanked us for coming in and told us to call or come in with any questions. We drove away in the newly-cleaned vehicle (it was vacuumed and washed while were finishing paperwork), very comfortable knowing that it was protected by a great protection package, knowing that Hall Honda offers a great rewards program, free state inspections, fast oil changes, and knowing that we have an incredible support team at Hall Honda that will back their product even after it's off their lot. Less than 30 minutes after driving away, we get an email from Max Goodloe thanking us for our purchase and offered to help us with any issue or question we may have with the vehicle. I'm so incredibly happy with my decision to purchase from Hall Honda in Virginia Beach and I hope they know that they won two very loyal customers for life. Keep up the amazing work! More

Friendly upbeat and positive This is my third vehicle from Hall Honda. They are alway very interested in my needs and wants. Zipporah is very freindly and personalible. Barbara This is my third vehicle from Hall Honda. They are alway very interested in my needs and wants. Zipporah is very freindly and personalible. Barbara is very knowledgeable with the car features. More

18 crv T gave us an awsome car purchasing experience she was patient and knowledgeable about the vehicle thank you hall Honda I’ll refer T to other buyers T gave us an awsome car purchasing experience she was patient and knowledgeable about the vehicle thank you hall Honda I’ll refer T to other buyers More

Great sales rep. If you are looking for a new or pre-owned car., Tanisha is the best choice. Thank you soo much for your service and commitment If you are looking for a new or pre-owned car., Tanisha is the best choice. Thank you soo much for your service and commitment More

A great experience I GAVE THIS DEALERSHIP THE FIVE STAR RATING BECAUSE OF THERE HONESTY. HONESTY ON WHAT THEY CAN DO FOR ME AND WIFE AS FAR AS PURCHASING A VEHICLE. WE W I GAVE THIS DEALERSHIP THE FIVE STAR RATING BECAUSE OF THERE HONESTY. HONESTY ON WHAT THEY CAN DO FOR ME AND WIFE AS FAR AS PURCHASING A VEHICLE. WE WORK WITH TANISHA AND SHE MADE US FEEL VERY WELCOME. EVEN THOUGH WE WHERE FROM NORTH CAROLINA. More

Thanks Hall Honda! Visited Hall Honda in Virginia Beach to look at a Civic Sport Hatchback and ended up driving away with one. The sales staff was professional and eas Visited Hall Honda in Virginia Beach to look at a Civic Sport Hatchback and ended up driving away with one. The sales staff was professional and easy to work with. Lorenzo, our sales assistant was excellent! More

In search of a 2017 CPO Pilot We were searching the internet for a 2017 Certified Pre Owned Honda Pilot and found two listed at Hall Honda in Virginia Beach. We contacted the de We were searching the internet for a 2017 Certified Pre Owned Honda Pilot and found two listed at Hall Honda in Virginia Beach. We contacted the dealership online and were put in touch with Jaylen Smith for followup. Due to a very recent bad sales experience at another Honda dealership, we then contacted Erin Bessey, the GM at Hall Honda in Virginia Beach, explained the previous situation, and she encouraged us to come in and see how business was done in her dealership. From the moment we walked in the door, it was like night and day. We were introduced to Craig Belda, a Used Vehicle Manager, who welcomed us and took us over to meet Jaylen Smith. Jaylen, who is very knowledgeable and enthuiastic, took over and listened to what we were looking for and explained that one Pilot had already sold but he had the 2nd one ready for us to test drive. At that point, Mr Belda came over and introduced Erin Bessey, who thanked us for coming up from North Carolina and giving her dealership a chance to sell us what we were looking for. After a very informative ride with Jaylen, we returned to the dealership and sat down to negotiate. Although the sales price on the internet was very fair, we quickly came to a lower sales price which was agreeable to both of us. Throughout all of this, Jaylen patiently listened to all our questions and he either answered or got an answer right away from his supervisors so we left with nothing unanswered. At that point we were turned over to Amanda Carroll, one of the Business Managers, to complete the sale. We found her very knowledgeable and professional. And what we liked best of all, no pressure! Three and a half hours after we walked in, we drove out in our "new" Pilot. If you're considering a Honda purchase anywhere in NE North Carolina or Hampton Roads you would be well served by getting yourself to Virginia Beach and doing business with Hall Honda. More