
Hall Honda Virginia Beach
Virginia Beach, VA
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7,034 Reviews of Hall Honda Virginia Beach
I found this to be the best dealership I have ever dealt with. From the time I contacted them on the internet, to the time that I came in for a test drive and through the sales and financing of the vehicle with. From the time I contacted them on the internet, to the time that I came in for a test drive and through the sales and financing of the vehicle I bought, it was a truly stupendous experience. The most fun I ever had buying a car! Everyone was so friendly and incredibly helpful and knowledgeable. They went out of their way to meet my needs and please me in every possible way. I have never found anyone that gave a more interesting, informative presentation than Richard Gemelin on the vehicle that I was scheduled to drive, and the many other vehicles that I decided to test drive to compare before I made a decision. He knew absolutely everything about his products and could answer even the dumbest question that I had and was so incredibly patient and long-suffering through all of the test drives and decisions that I labored through. He is an incredibly apt and conscientious salesman. Rebecca Hawley was intuitive about everything that I needed and went beyond the limit to accommodate me. She is a pleasant and kind person who also knows her products well and the market in this area. Matt (finance) made the paperwork part of buying a real enjoyment. He was not the overbearing pushy guy in the back room that I have always dreaded, but rather a very cheerful and resourceful person that made options very easy to understand and clear and answered the questions that I had almost before I could ask them. I would rate this dealer as top of the list for any type of car, especially Honda. This was overall the most enjoyable experience that I have ever had shopping for a car, and I owe it all to the fine people at this dealership. I left feeling that they were the kind of people that would remember me when I come back for service and stop in to say hi instead of being just a sales figure for the month I bought the car in. I am so grateful that I found them to guide me to the perfect car for me. More
My wife and I came in to purchase a new vehicle after the total loss of our old car. Mr Duke and Rebecca were friendly, knowledgeable, and professional, making the whole experience seamless and headache-fre total loss of our old car. Mr Duke and Rebecca were friendly, knowledgeable, and professional, making the whole experience seamless and headache-free. We came on a couple different occasions, spent several hours looking at different cars and test driving, then going over the numbers to come up with the best option for us. We ended up with a 2009 Accord EX-L, and love it. I would recommend this dealership to anyone. This is our second time working with this dealership, and again it has been a great experience. More
Everyone at the dealership was so friendly and helpful, from the new car manager Erin Bessey to the salesman John Christian. I was never rushed or pressured to buy, and all my questions were answered full from the new car manager Erin Bessey to the salesman John Christian. I was never rushed or pressured to buy, and all my questions were answered fully. If you are looking to purchase a vehicle, I would recommend Hall Honda to anyone. More
I so enjoyed working with these guys and trusted them that we turned down an offer to buy the exact same car at another dealership for $300 cheaper! It really was a great car buying experience focused no that we turned down an offer to buy the exact same car at another dealership for $300 cheaper! It really was a great car buying experience focused not on getting you to buy a car from them at that exact moment, but to buy all your cars from them forever. More
I've been a customer since end of 2003/beginning of 2004. Tae Hwang is my blue team service advisor. I recently had a new transmission, tune up, belt package, 2 tires, back brakes, wheel aglinment along wit Tae Hwang is my blue team service advisor. I recently had a new transmission, tune up, belt package, 2 tires, back brakes, wheel aglinment along with minor things. I dropped my car off on Wednesday May 6 and my car was ready at 5pm friday May 8. I was very impressed with the length of time and it drives like a brand new car. I would like to take this time to say thank you to Tae Hwang and all the technicians that worked on my car. A satisfied customer, Narvie Yendork. More
Jeff was my salesman, and talk about going the extra mile! I had an unusual request for a car: Accord, leather interior, 5-speed transmission. Since there was not one on his lot, he searched until he mile! I had an unusual request for a car: Accord, leather interior, 5-speed transmission. Since there was not one on his lot, he searched until he found one in Maryland and had it shipped down. Then he drove it to my work to show me. I was sold. That kind of service is rare, and I was very appreciative! And I love my car! This is my fifth Honda, third Accord. All of them came from this dealership. More
The customer service I received at Hall Honda was excellent. I bought a new Honda Accord and am VERY happy with everything. Posquale was very professional and made everything very easy for me. He excellent. I bought a new Honda Accord and am VERY happy with everything. Posquale was very professional and made everything very easy for me. He even took the time to go through some of the features on the Honda and made sure I was comfortable with evertyhing. I really appreciate his service and will definitely recommend Hall Honda. Thanks! More
I purchased my Honda Pilot from and have had my service work performed by Hall Honda. Throughout the time that I have needed service to be performed on my vehicle, I have primarily interacted with Justin. work performed by Hall Honda. Throughout the time that I have needed service to be performed on my vehicle, I have primarily interacted with Justin. He has always treated me in a professional, courteous manner. My concerns and questions are consistently and accurately addressed. I have always trusted Justin and he has always been helpful to me, even when I just call on the phone to request advise. The work performed is done so in a timely manner and I have never been dissatisfied. I have had brief encounters with other staff, who have always been pleasant and helpful. In regard to the purchase of my Pilot, the salesperson took an extraordinary amount of time explaining to me how everything operated on the vehicle. It was a very pleasant shopping experience. More
OUR EXPERIENCE WITH HALL HONDA COULD NOT BE TOPPED BY ANY DEALERSHIP!! John Christian, salesperson, could not have been more personable, know-ledgeable, patient and accommodating, having spent many hours DEALERSHIP!! John Christian, salesperson, could not have been more personable, know-ledgeable, patient and accommodating, having spent many hours on a Saturday from 10:00 AM- 10:PM with us, excluding the breaktime of quite a few hours when we were allowed to take the car to drive. After deciding on the Odyssey and choosing the color burgundy, he made arrangements for delivery from another dealership some distance away. When delivery to us was made, the car was immaculate inside and out, and a full tank of gas was provided. He did everything possible to make sure we were very happy and satisfied with every detail. Trading in our current car, an equitable price was worked out with Erin Bessey which was acceptable to all parties without any problems, making the sale possible. She was very friendly and personable. All the necessary financial paperwork was very professionally done by a very knowledgeable, friendly, and personable Matt Mueller. The small problem of a very small scratch on the outside rear view mirror which was probably made during transfer between dealerships was handled by J. Horst to everyone's satisfaction. And last, but not least, Steve Hug, General Manager, helped our daughter with a problem she had with another dealership which was certainly above and beyond anything to do with Honda. ALL THE PEOPLE WE HAD OCCASION TO MEET WERE VERY HELPFUL AND PERSONABLE. THIS DEALERSHIP IS TOPNOTCH AND WE WILL RECOMMEND THEM TO EVERYONE!!!!! More
Purchased Civic hybrid and CR-V. Superb buying Purchased Civic hybrid and CR-V. Superb buying experience, pleasant in all respects. Dealership is modern and clean. Every employee friendly an Purchased Civic hybrid and CR-V. Superb buying experience, pleasant in all respects. Dealership is modern and clean. Every employee friendly and outgoing - not pushy or over bearing. Chip and Richard very knowledable as they thoroughly "toured" the vehicles we were interested in. The tour, my word as prior to the test drive I was introduced to the vehicle saffety, features, etc. Test drive was over all types of roads. After test drive the voice activated navigation, radio, temperature controls were demonstrated. Erin was very fair trade-in process. Settling on a price for the new vehicle was straight forward. Hall proposed a price and I countered with a number back-up by KBB, CR, etc. Also had a best number from another Honda dealer for the Civic purchase. All of these supporting numbers reduces ultimate sales price. Finance was more reasonable than other dealers. They present a number of extras for consideration. A gentle push, but no pressure and certainly no insults as some dealers will do that. Prices here extremely negotiable. Months ago I visited Hall as part of vehicle research. Spent two hours talking with sales person and walked away informed. Hall demonstrated no pressure to buy, and a seemingly genuine thank you for coming by, let us know when we can discuss cars again. That was a large factor in my returning to buy from Hall, considering there are at least three Honda dealers closer to my home than Hall. In summary, SUPERB sums up our experience with Hall. More