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Hall Mazda

Virginia Beach, VA

4.3
528 Reviews

4372 Holland Rd

Virginia Beach, VA

23452

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528 Reviews of Hall Mazda

October 23, 2019

Good service, BUT Mazda corporate more interested in look of dealer storefront than customer service. Good cars but statistic and appearance driven corporate manager. W More

by Cmpintl
Recommend Dealer
No
Employees Worked With
Taryn Kemp, Hayley Archibald, Kamal Maasry
Oct 25, 2019 -

Hall Mazda responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Desiree Decker, would like to speak with you personally regarding your experience. At your convenience, please contact Desiree directly at 757.631.7000. We hope to speak with you soon. Thank you.

Nov 07, 2019 -

Hall Mazda responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Desiree Decker, would like to speak with you personally regarding your experience. At your convenience, please contact Desiree directly at 757.631.7000. We hope to speak with you soon. Thank you.

October 23, 2019

Fantastic Service On my day off, I scheduled to have my Mazda 3 serviced, oil change, rotate tires and state inspection. Jolynn, my Service Advisor was very attentive a More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jolynn Dye
Oct 24, 2019 -

Hall Mazda responded

Satisfied Customer, we're happy you found our staff to be so supportive during your experience here at Hall Mazda Virginia Beach. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2019

Excellent service My appointment were at 2 pm, and I show up at 1 they still took me in and did a fenomenal job with maintenance and state inspection. Mike took the tim More

by Vertizzuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Oct 22, 2019 -

Hall Mazda responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 18, 2019

Nothing was good about this service call My car was left the night before and the service rep acknowledged it at 7:37 am. After sending the diagnosis to the incorrect e-mail, which I correcte More

by AnneN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hayley Archibald
Nov 05, 2019 -

Hall Mazda responded

Anne, thank you for your feedback. We appreciate your business and apologize for any inconvenience we may have caused. It is our understanding that you’ve spoken with our Service Manager, Kamal Maasry, and we are diligently working to come to an amenable solution with Mazda. If you have any additional questions or concerns in the meantime, please feel free to contact Kamal directly at 757.631.7025. Thank you.

October 17, 2019

Went out of their way to help get it right Very helpful and committed to getting the repairs done right on the same day. Kamal Maasry went above and beyond. Thank you very much i appreciate you More

by Amy H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
Oct 18, 2019 -

Hall Mazda responded

Hi Amy, thank you for taking the time to leave a review for us at Hall Mazda Virginia Beach. We're happy we could meet your expectations! We want all our customers to feel this way when leaving our dealership!

October 13, 2019

Car Maintenance Excellent customer service ,Thank you for your kindness. Excellent customer service from the time I drove in for my Car service. I will always recomm More

by Meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John dye, Virgil Ware
Oct 15, 2019 -

Hall Mazda responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much for choosing Hall Mazda Virginia Beach as your first choice for service!

October 10, 2019

Friendly and proffessional, with a pleasant waiting area. Quality service by experienced technicians with proper staffing. I highly recommend getting your vehicle serviced or buying from Hall. More

by JEREMIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena, Taryn Kemp, Christy Portis
Oct 11, 2019 -

Hall Mazda responded

Jeremiah, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 09, 2019

My service advisor was wonderful. Hayley work very My service advisor was wonderful. Hayley worked very closely with myself and the technician to determine what repairs were needed for my vehicle. Grea More

by Anika R
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald
Oct 10, 2019 -

Hall Mazda responded

Anika, thank you for your support! We're happy we could help. Safe travels!

October 08, 2019

Hall Mazda Very good service prompt and professional service. My service consultant Taryn Kemp was a pleasure to work with, she went over in details the recomme More

by Mr. Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
Oct 09, 2019 -

Hall Mazda responded

Thank you for your support! We're happy we could help. Thank you so much for choosing Hall Mazda Virginia Beach as your first choice for service!

October 06, 2019

My initial service appt got off to a shaky start. But I am so happy that Hall Mazda was quick to rectify the issues. They we’re very thorough and made sure that the I was well taken care of. I will contin More

by Ericacstegall
Recommend Dealer
Yes
Employees Worked With
Service Manager , Hayley Archibald
Oct 08, 2019 -

Hall Mazda responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Mazda Virginia Beach!

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