Hall Mazda

I was very disappointed and upset First I had an appointment at 10:30 to get an oil change and tire rotation... I made the appointment early enough to make my appointment at 2:30 in Su First I had an appointment at 10:30 to get an oil change and tire rotation... I made the appointment early enough to make my appointment at 2:30 in Suffolk... I did not get out of Hall Mazda until 2:20, needless to say I could not make my appointment in Suffolk!!!! That had ruined my whole day!!! Very very disappointed and upset bout this situation!!! What is the point of making an appointment??? I hit one star but truthfully I wouldn’t give it that!! More

Amazing doesn't do them justice My car buying experience has been completely amazing. My sales person Robert was so thorough when going through the vehicles features. Extremely hap My car buying experience has been completely amazing. My sales person Robert was so thorough when going through the vehicles features. Extremely happy all around. The other staff at the dealership were also great to work with...so personable. I would and have recommend them to others. More

My recent purchase experience Have been using Hall Mazda, Robert Pena and Steve Davis for years. Have bought multiple cars from these guys. Always professional and caring. I can Have been using Hall Mazda, Robert Pena and Steve Davis for years. Have bought multiple cars from these guys. Always professional and caring. I can call Robert and quickly he can find the exact vehicle to suit our needs. Steve always gets us the best rate and doesn’t take unnecessary extra time when finalizing the sale. Thanks very much to all you guys. We will be back again , I am sure. More

BEYOND WORDS Robert is AMAZING! He delivered what he promised. We are grateful for him! We will definitely recommend him to EVERYONE we know! Thanks a lot Robert! Robert is AMAZING! He delivered what he promised. We are grateful for him! We will definitely recommend him to EVERYONE we know! Thanks a lot Robert! More

Culture of Excellence The type of customer service that answers on the first ring. Second time there, the great experience appears to be a part of their culture. The type of customer service that answers on the first ring. Second time there, the great experience appears to be a part of their culture. More

Service department Very good customer service. Great waiting area with drinks and snacks.Free inspection with recommendations reviewed with me by associate. I will use t Very good customer service. Great waiting area with drinks and snacks.Free inspection with recommendations reviewed with me by associate. I will use this service again. More

Friendly, but disorganized Everyone we talked to was friendly and made promises that sounded good. When it came time to deliver, they kept the big one (price/vehicle). Everythin Everyone we talked to was friendly and made promises that sounded good. When it came time to deliver, they kept the big one (price/vehicle). Everything else was disorganized and took longer than promised and they forgot things like the cargo mat (purchased) and filling up the tank (promised). It took an extra day and a half than promised to install the rear bumper guard and clean the car (which wasn’t great in the end) because they didn’t realize that they still had the car, then couldn’t find the keys - they even called us to make an appointment not realizing they had the car. The delay caused us to have to delay travel plans. In the end, we got the car, but the service at Cavalier was superior when we bought there 4 yrs ago (and they include a year of maintenance). More

Great Trent did a great job in helping me with the recent purchase of my Mazda CX-9. Going into the dealership I had narrowed down my choices. I test drov Trent did a great job in helping me with the recent purchase of my Mazda CX-9. Going into the dealership I had narrowed down my choices. I test drove two CX-9's that day (different trims). The test drive was through and all of the gadgets explained. He made me a deal I couldn't refuse and I ended up being a happy owner of this vehicle. The entire dealership so far has made me feel welcome and I have had a great experience. He did a good job working the numbers and the deal. Overall, I definitely recommend his services. More

2006 Mazda Tribute Showing eight sensor lights, Mazda corrected them, and got my tribute back to me in A timely manner, the friendly service was appreciated. I will r Showing eight sensor lights, Mazda corrected them, and got my tribute back to me in A timely manner, the friendly service was appreciated. I will return in the future. More

Buying first car for daughter We couldn’t have had a better experience buying our daughters first car. Robert Pena at Hall Mazda made the experience completely stress free. He is f We couldn’t have had a better experience buying our daughters first car. Robert Pena at Hall Mazda made the experience completely stress free. He is friendly, honest and an overall great person! Thanks so much!!! More