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Hall Mazda
Virginia Beach, VA
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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526 Reviews of Hall Mazda
August 05, 2013
I have to say, I considered and researched MANY different 7 passenger vehicles for my large family, tried to get many different quotes for different dealers, I had horrible responses from the Hall internet t 7 passenger vehicles for my large family, tried to get many different quotes for different dealers, I had horrible responses from the Hall internet teams at their other dealerships, EXCEPT with Misty Martinez at Hall Mazda. Once I mentioned I had a lower quote from another dealer, she was quick to get to me an amazing price. When I went to the dealership, she gave me Virgil Ware as my salesman. He was AMAZING. I already knew exactly what I wanted, I had my price set, came in pre approved, so I was all set, but Virgil did NOT pressure me on anything. I wanted specific features, none of the vehicles on the lot fit my wants perfectly, I wanted red. I wasn't pressured into another color they had on the lot. The staff had no problems locating and getting the vehcile to the dealership for me. Even though we already pre-approved for a GREAT interest rate, Paula Vargas in financing was able to get and even better rate and gave us no pressure to buy any adds on (extended warranty, paint/leather protection). I got what I was looking for for my trade in (which was $1000 MORE than another dealer...and I had to push for the other dealer to get it to what they had, which was still unacceptable.) I had be DREADING buying a new car because it's usually such a long tedious process, but this was best and easiest car buying experience EVER!! Oh, and I can't forget how I went in on July 31st, my husband was working so I was getting all the details ironed out before he came in (which wasn't going to be until the next day), but because it was the last day of the month, they needed all the paperwork signed so they could get it to corporate and just in case the incentives changed for August (which they didn't but if they had been better we would have gotten the better rebates). Virgil brought the papers TO US AT OUR HOUSE! Now if that isn't great customer service I don't what is! THANK YOU VIRGIL and the Hall Mazda team!! I LOVE my red 2013 CX-9! More
by tamber877
Employees Worked With
Virgil Ware, Paula Vargas, Virgil Ware
September 18, 2012
Outstanding professional gentlemen mentioned above. A solid and superior dealership represented with the best staff I have experienced in 55 years of working with dealerships from west to east coasts. solid and superior dealership represented with the best staff I have experienced in 55 years of working with dealerships from west to east coasts. Few dealers truly have and express the desire, honesty, and real experience to perform sales techniques to cause the client to be informed, financially complete, and totally happy with a sale. These folks are the team to say, yes, they are a perfect "10". Do a visit... You must experience this team and company. More
by Jerry&Rose
Employees Worked With
Virgil Ware, Zack Byrd, Virgil Ware
March 18, 2012
I have been a Mazda Owner for over 5 years and I am always pleased with the customer service and quality of service that I receive from the staff at Hall Mazda. I recently traded in my Mazda 6 for a M always pleased with the customer service and quality of service that I receive from the staff at Hall Mazda. I recently traded in my Mazda 6 for a Mazda CX9 with te help of Virgil Ware and Zack Byrd. Awesome Awesome Awesome Service!! One of my friends also purchased her car through Virgil Ware at Hall Mazda and his service was impeccable!! Thank yu Virgil and Staff at Hall Mazda for all you do!! More
by anastasiab
Employees Worked With
Virgil Ware, Zack Byrd, Greg Lamb
March 17, 2012
Our car buying experience at Hall Mazda was a pleasant surprise. In fact, we've not been treated better in any dealership, ever! It was through the USAA Car Buying Service that we connected with Hall Mazd surprise. In fact, we've not been treated better in any dealership, ever! It was through the USAA Car Buying Service that we connected with Hall Mazda. And, now, looking back, it is so obvious why Hall Mazda is designated a USAA Certified Dealer. Robert Pena and Steve Schwartz were great - truly a pleasure to work with. All our questions and concerns were cheerfully and professionally addressed. And,though we didn't get the price down to our low (unrealistically low) target, we left content. We highly recommend Hall Mazda and Robert Pena and Steve Schwartz in particular. Good job gentlemen! The Tilletts Beaufort, NC More
by cwt3
Employees Worked With
Robert Pena and Steve Schwartz, Robert Pena
March 13, 2012
I purchased a used vehicle from Hall Mazda and I was extremely impressed with the service and vehicle. They understood what I wanted and found the perfect car for me in the price range I was looking fo extremely impressed with the service and vehicle. They understood what I wanted and found the perfect car for me in the price range I was looking for. Robert Pena and Zack Byrd worked together to get me in and out of the dealership without a lot of stress and pressure. I would absolutely recommend them as well as Hall Mazda to any of my friends, family and co-workers. Excellent Service!!!!! More
by skendle28
Employees Worked With
Robert Pena, Robert Pena
March 12, 2012
Virgil was the salesman we met and from the beginning he made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he ans made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he answered numerous questions. The sales manager was also helpful ,Zack Byrd. We are going to return and negotiate for a CX 9. I am actually looking forward to the experience. More
by jdonahoe
Employees Worked With
Virgil Ware, Virgil Ware
February 24, 2012
I purchased a Mazda from this dealership altho with hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to b hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to buy. I had originally gone to this dealership to inquire about a car. That day I was told my trade in value for my car would only be valid for seven days. Almost two weeks later my mother had gone to the dealership to try and haggle the price down for me since I live in another city yet wanted to buy my vehicle at Hall. The trade in was never mentioned when the sales manager Zac agreed to sell the car for $19,000. Two days later when I had agreed to come in to purchase the vehicle I was told the amount was $20,000 for the car. I mentioned it was supposed to be $19,000 then was told by Robert that my trade in brought it down to $19,000. I signed for the car even tho I was confused about the pricing since I hadn't been present with my mother when the $19,000 price was offered to her with a hand shake by Zac and with no mention of my trade in. I ended up contacting the gm of Hall two days later. He said he would call me back after consulting with Zac and Robert. He never called me back. Robert and Zac called my mother to discuss the pricing altho neither one contacted me. I was the one who purchased the car not my mother. I've decided to not have anything to do with this dealership now. This was my first time buying a car and I can say I definitely learned a lot from this experience and will never get taken again. More
by front80
Employees Worked With
3
February 19, 2012
Courteous and professional staff. They provided a stress free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were answered and even provided a full tank of gas once my purchase was complete. More
by shaunchadwell
Employees Worked With
Melrick Bogier
December 30, 2011
I received professional, experieinced, and courteous service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a sl service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a slight malfunction. I called the service dept., in which, I received prompt courteous response to bring my car in for service. When I took my car in to be serviced the reception was courteous, thier mannerism was professional, service was performed in a timely manner and completed with a smile. I am a satisfied customer. More
by Madzapb03
Employees Worked With
Michael
December 11, 2011
Mr. Showell Sold me the car and he was very courteous, knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing iss knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing issues. I also dealt with Zack who was honest and worked hard at getting me done. These people and their personalities is why I give Mazda VB the highest rating possible. More
by tknight
Employees Worked With
DeShawn Showell; James E Copeland III
