Hall Mazda

When I first came to Hall Mazda I think I was looking around the parking lot for a whopping 30 seconds before Todd Jenkins came out to greet me. He saw me eyeing a brand new 2010 Mazda 3 and was able to around the parking lot for a whopping 30 seconds before Todd Jenkins came out to greet me. He saw me eyeing a brand new 2010 Mazda 3 and was able to explain all of the great features in full detail. Although I wasn't in the market for a brand new car we went out for a test drive anyways. I needed some time to work out my finances and determin exactly what I could pay and in that timeframe Todd gave me his personal cell number to reach him if he wasn't in the dealership. I was blown away by the fact that during his free time he was still willing to help me find a car...you just don't see that everyday. In the end I decided brand new was out of my price range, and used would fit my budget more at this time. I told him what I was looking for and he was promptly able to find it for me and at a great price. I can't tell you how refreshing it is to be able to go into a dealership and not be pressured, to have them ask you what your looking for, and then do all the work in finding your perfect car for you. I never thought that I would give a 5 star rating to a car dealership but Hall Mazda really takes customer service to the next level. Anyone looking for a new or used car, with good or bad credit I have full confidence that Todd Jenkins and the staff at Hall Mazda will be able to find what your looking for. More

Hi... To everyone who is in the process of buying there first new car or just a new car. I must tell you that with Hall Mazda in Virginia Beach you will be treated fair, and with respect. I went to Hall Ma first new car or just a new car. I must tell you that with Hall Mazda in Virginia Beach you will be treated fair, and with respect. I went to Hall Mazda looking for a brand new mazda 3 s sport and when I arrived on the lot I was approached by the salesman Johnathon Chisom. He approached well groomed, confident and very attentive to what I had to say. He then explained the vehicle inside and out with no problem, and very knowledgable of the product. As we spoke a little more of the vehicle he then took me in the showroom to begin paperwork and that was completed in a very reasonable time frame. Johnathan Chisom took great time with me and made the experience feel more personable than just another number to add to the sales books. Anyone out there that is looking for a great experience with buying a car I recommend Hall Mazda in Virginia Beach, Va. Also I recommend Johnathan Chisom as your salesman as well. This dealership works extremely hard to make the sure the customer walks away with no complaints and all smiles. Johnathan Chisom will make sure that while going through this process of buying the car he will treat it as if he was buying the car for himself. Great Job Hall Mazda!!! And Thank You!!! More

I walked in with the thought of just going for a test drive, instead I was suprised by how nice everyone was. In the end I still was not ready to buy a car, and instead of just letting me walk away they drive, instead I was suprised by how nice everyone was. In the end I still was not ready to buy a car, and instead of just letting me walk away they let me drive the Mazda6 I was looking at home and keep it for the next day so that I could show my friends and family. That was the best thing that they could have done which is why I bought the car the next day! John and the team are very nice and it was the best experience I had in buying a new car. More

I have given Hall Mazda and Jonathan Chisom this rating because from the moment I walked in the door, each and every employee treated me and my husband with the utmost respect and dignity. Jon and the crew because from the moment I walked in the door, each and every employee treated me and my husband with the utmost respect and dignity. Jon and the crew were making sure that me and my husband were as happy as can be. Our situation was a difficult situation and Jon and the crew were determined to get me into the car that I wanted. "Where there is a will, there is a way" was something that I heard on more than one occasion throughout the night. In the end, I walked away as a bard new owner of a gorgeous Mazda 3 and I formed a connection with a dealership, just when I thought that things were not going to go my way. Thank you Hall Mazda! More

I have to say Robert Pena made my car buying experience painless and enjoyable. I had been looking to buy a Mazda 3 for about two years and my friends parents recommended I see him. He made my decision to painless and enjoyable. I had been looking to buy a Mazda 3 for about two years and my friends parents recommended I see him. He made my decision to buy at Hall Mazda very easy. He worked hard to get me within my budget and did not hassle me for the sale (which is what I am use to). He truely went above and beyond to ensure I was taken care of. His pleasant personality and friendly demeanor was an added bonus. Needless to say I am the proud owner of a new 2010 Mazda 3. If you are looking to buy Mazda GO TO HALL MAZDA AND ASK FOR ROBERT. More

I have to say that Robert Pena made this car purchase an easy one. He explained everything and even took care of contacting my insurance company and setting up coverage on our new 2010 Mazda Miata after I easy one. He explained everything and even took care of contacting my insurance company and setting up coverage on our new 2010 Mazda Miata after I forgot to bring my insurance informtion with me. In addition, since this car was to be a surprise for my wife, Robert allowed me to borrow a big bow to put on the car which was sitting in the driveway when she got home. It was great to see her expression as she got out of her old car. Zack took care of the financing and answered all of my questions. Both are very professional and know their products well. I would not hestitate to refer Robert Pena and Zack Byrd of Hall Mazda to my friends for their next car purchase. More

This is my secone Madza in two yrs. Hall Madza personal were the best I ve seen in a long time... Very friendly, curtious. They were always on time and always kept me informed of what was happening and wh were the best I ve seen in a long time... Very friendly, curtious. They were always on time and always kept me informed of what was happening and what I needed to do or bring to finialize the deal. I was never preasured into making a purchase.. Everybody that I came into contact with at this dealer ship knew there job and made sure that I understood everything... For Madza they should give this dealer ship Top ranking in area.... More

I came to Hall Mazda after already working with my I came to Hall Mazda after already working with my 'family' salesman at Hall Ford in NN. I told Derrick I wanted to see what a MAzda 3 & 6 was like. I came to Hall Mazda after already working with my 'family' salesman at Hall Ford in NN. I told Derrick I wanted to see what a MAzda 3 & 6 was like. I was already test driving a Ford Fusion. Derrick was very nice and I felt no pressure to buy from him (I told him that I was loyal to the salesman from Hall Ford). He showed me a few used Mazdas then a 2010 Mazda 3. It was really nice. I didn't know what interest rate I would qualify for, since I just finished a Ch 13 Bankruptcy. After gathering all the information he needed, Derrick, along with the Sales manager & GM - called over to Hall Ford and told my salesman that I was possibly interested in a Mazda. They put my family salesman's name on the deal... so he could credit for it -even though it was a 2010 Mazda (not the Ford Fusion) Also - they were able to get me a really low interest rate -lower than I ever dreamed of. That is the main reason I went for the 2010 v. a '09 or '08. They said they would take the Ford Fusion back to N.N. for me. Derrick actually had to drive over there to get my old van I was trading in and bring back to Virginia Beach (Hall Mazda). I really think everyone (Derrick, Zach Byrd, and Calvin Smith, GM) all went out of their way to help me and to make this sale happen. I'm getting a fresh start to my financial life after the bankruptcy... this is the best first step I can take (car loan) and I get to drive a really 'sweet ride' on top of it all! Thank you Hall Mazda and thank you Derrick ! More

My husband's SUV had totally stopped working and I knew it was time for another car. This time it was one of my own choosing. My husband had chose a Ford Five-hundred 2005 for me a while back and since he it was time for another car. This time it was one of my own choosing. My husband had chose a Ford Five-hundred 2005 for me a while back and since he chose that car I gave it to him and told him I want a Mazda. I already knew what I wanted from past experience driving my mothers car. When we arrived at Hall Mazda, Johnathan was there to make sure things would happen for me. Everything about him was professional; he came out smiling, introduced himself talked about the differences in each car and what they are equipped with, I mean he didn't leave no room for guessing. He stood there and listen with sincerity of what I wanted in a car and with no hesitation he went to work. I have to say, everyone in there did there part into making sure we were happy and got the most of what we needed in a car. If no-one will say it to you, I will; Mazda employees are impeccable. GOOD WORK! and thanks for your support in making things happen. MA.Holloman More

I was in need of a car for immediate purchase. I loooked at Honda, Toyota, Nissan, and Ford. When I went to Hall Mazda, I met Jonathan the salesman there. He was very friendly, professional, well dressed an at Honda, Toyota, Nissan, and Ford. When I went to Hall Mazda, I met Jonathan the salesman there. He was very friendly, professional, well dressed and groomed, very helpful and very respectable. He treated me with respect, and he did not treat me differently because I was there buying a car on my own with out a husband by my side. He didn't hassle me or hound me. I bought the car from him because he was the best person I spoke to in Virginia Beach and Norfolk. I talked to 9 different salesmen at 9 different places. He was the most respectable and friendly. His boss Calvin took care of a minor issue I had during my first two visits, and he was also respectable and friendly and the customer service I got from both of them was the kind that earns a top score on this website. If you are looking for a car, I advise that see Jon Chisom at Hall Mazda, even if you are not looking for a Mazda. He can sell Honda's Nissan and almost everything out there at his other stores. He will treat you with respect and kindness. thanks jon. More