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Hall Nissan Virginia Beach
Virginia Beach, VA
676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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676 Reviews of Hall Nissan Virginia Beach
January 18, 2016
Poor Service Two hours for an express oil change (which for the synthetic was more than any other dealer) and they had one person to handle payments for service. Two hours for an express oil change (which for the synthetic was more than any other dealer) and they had one person to handle payments for service. Not sure what the deal was but I timed it took her 17 minutes to process one lady service charges. Seemed like she was typing the entire service manual into computer. Line at counter service waiting fairly full you would think a dealership that large that somebody would come help payment clerk but you would be wrong. I love my maxima and I am thinking about a new one but definitely won't consider Hall Nissan. (I really liked the proposed oil flush service for $115 which declined) More
by Fred007
Employees Worked With
Other
December 01, 2015
Just made sense Faster process than I have ever experienced. Also extremely transparent, helpful, and seemed to actually care about what I needed rather than selling Faster process than I have ever experienced. Also extremely transparent, helpful, and seemed to actually care about what I needed rather than selling me something. More
by carlover101
Employees Worked With
Johnathan Keys
November 28, 2015
OUTSTANDING EXPERIENCE The sales person Kimberly, the processing rep Paul, Sales Manager Joe and the the customer support rep provided superb coustomer service. The is 180 The sales person Kimberly, the processing rep Paul, Sales Manager Joe and the the customer support rep provided superb coustomer service. The is 180 degree positive change from a few years ago. Our purchase went very smooth and realitively expedient. Based on this expierence I am planning to purchase a 2016 Z370 for my wife. Over the past few years I have had ky Nissans serviced at HallmNissan and have always had excellect automservice More
by Anthony
Employees Worked With
Kimberly, Paul and Joe
November 06, 2015
Misleading salesmen Specifically, the "3 year maintenance" package included in the purchase of our new car (which was a major selling point) is little more than an ineffe Specifically, the "3 year maintenance" package included in the purchase of our new car (which was a major selling point) is little more than an ineffective coupon book. 10,000 mile service was over $200 with coupon book. Service center employees said as much about the "maintenance plans" offered by sales staff. Additionally, "scheduling" service does little to nothing to ensure that they will take your car at scheduled time. 2+ hours for standard maintenance service appointment. Car wasn't taken back until an hour after appointment time. More
by Plclark
Employees Worked With
James
November 02, 2015
New Car Purchase We had been to several various dealerships throughout out the day. Only to walk away when it came down to finding out the bottom line on car price. We had been to several various dealerships throughout out the day. Only to walk away when it came down to finding out the bottom line on car price. What was frustrating is that 30 min to an hour after we left, the GM was calling us asking us to come back as he wanted to make a deal. The deal offering should have been done at the time of visit. Hall Nissan in Virginia Beach made the buying experience for my daughter's first car purchase a very pleasant one. From sales associate (Chandra) to finance manager (Chris), everything went smoothly. I appreciated the no fluff, no price haggering dealing. I had already done my research so I knew what cars were selling for in our area. There was no bartering. They gave me the best and lowest deal right from the start! Chandra was personable and very helpful! I would definitely go back and will be the first to refer them to anyone looking to purchase a new vehicle. More
by Tamera P.
Employees Worked With
Chandra Ponds and Chris (Finance)
July 22, 2015
Happy with our car and the sales team! My wife and I visited 2 other local Nissan dealerships and are so thankful that we found Mike Harris and Mike Dalton. Mike Harris was able to answer a My wife and I visited 2 other local Nissan dealerships and are so thankful that we found Mike Harris and Mike Dalton. Mike Harris was able to answer all of our questions and did not play games. In the end Harris and Dalton beat every price we had been given by the other dealerships and we never had that snake oil salesman feeling that you so often feel at lesser dealerships. Joel Bailey helped us out with the financing and I was at first very hesitant to finance through the dealership, but they came back with a solid percentage rate that competed with my own bank. Financing through them, I was able to take advantage of a $1000 rebate which lowered the cost. Michael German More
by Michael German
Employees Worked With
MIke Dalton, Joel Bailey, Mike Harris
June 22, 2015
Awesome! Awesome! Awesome!! We met our sales person and fell in love with her personality instantly. She was very kind, knowledgeable and passionate about her career. She was at We met our sales person and fell in love with her personality instantly. She was very kind, knowledgeable and passionate about her career. She was at our disposal and provided superb customer service. She never told us what we couldn't purchase but was more interested in what could be done for us. The manger was very pleasant as well and followed up with us until we drove off in a 2015 Nissan Altima. Thank you Chandra Ponds More
by Mrsbrian
Employees Worked With
Mike Harris
June 19, 2015
Worst experience ever This auto purchase has been the worst car buying experience I have ever had. Salesman & Management staff were very difficult to work with. It has been This auto purchase has been the worst car buying experience I have ever had. Salesman & Management staff were very difficult to work with. It has been 1 issue after another. I regret ever walking into this dealership. I am doing everything possible to get rid of this vehicle and will never buy or recommend this dealer again. More
by TugCapn
Employees Worked With
Marc Baker
June 18, 2015
Great to work with The salesperson was very eager to help me get into a car I could afford. They gave me a fair price on my trade, There was a great selection to choose The salesperson was very eager to help me get into a car I could afford. They gave me a fair price on my trade, There was a great selection to choose from and I chose the car that I liked and they worked very hard to get me a deal I was satisfied with. More
by Dan owns Altima 2.5 S
Employees Worked With
Doug
June 01, 2015
Great cars and great sales people! Found a great truck, was approved for credit, and the sales woman Nakiah Troullier was fantastic. She showed me vehicles that fit what I was looking f Found a great truck, was approved for credit, and the sales woman Nakiah Troullier was fantastic. She showed me vehicles that fit what I was looking for and in my price range and was a huge help. No pushy sales tactics and very patient. Her and the rest of the sales team were great. Couldn't be happier with the whole experience. More
by davidray
Employees Worked With
Mike Harris
