Hall Nissan Virginia Beach

Other reviews sound similar I purchased a 2014 Nissan Versa in late August 2013. I went home thinking everything was okay until I realized they hadnt finalized my financing. I I purchased a 2014 Nissan Versa in late August 2013. I went home thinking everything was okay until I realized they hadnt finalized my financing. I waited for paperwork from Nissan, so I'd know where/how to make the first payment. I was coming close to the due date, so I called NMAC and they had no record of me. So, I called the dealership trying to find out what was going on. Please keep in mind I had electronically signed two contracts already. I finally get a call back SAYING THAT I NEEDED TO COME BACK IN BECAUSE THEY HAD A BETTER DEAL FOR ME. So, I went back. What they didn't tell but I find out is that NMAC had not approved the loan after all the extras (extended warranty, environmental protection, gap) were added. The sales managers tells me that NMAC will not except the loan because of the extras-- with the products themselves being a problem not the overrall price of the loan. I questioned why NMAC would not want me to have THEIR warranty products. The better deal was them taking all the extras off so they can actually approve the loan. I know this for a fact because I read an email sitting in front of me from someone apparently higher up than the sales manager inquiring why the sale had not been finalized. I had the car for almost a month befor the sale was truly finalized and now I have four electronically signed contracts. They tried to talk me out of the necessity of the extras/warranties they had talked me into. I only agreed to sign again after the car price was adjusted so the extras would still be included and still meet the NMAC financing criteria. I read in prior reviews where other customers have been asked to come back for A BETTER DEAL. If I had read those reviews before my experience I WOULD NOT HAVE COME BACK and would have said no thank you to the "better deal". More

Review They are very friendly and helpful people that work there and they don't beat around the bush. They work with you as far as payment options are concer They are very friendly and helpful people that work there and they don't beat around the bush. They work with you as far as payment options are concerned and i would highly recommend them to anyone. More

Worst Experience Ever I recently purchased a car from Hall Nissan Bonney Rd. My sales person Martin was very nice and friendly. Heres were the nightmare stared I purchased I recently purchased a car from Hall Nissan Bonney Rd. My sales person Martin was very nice and friendly. Heres were the nightmare stared I purchased a 2014 Nissan Sentra after 2 days I realize this car wasnt big enough for my family. So after reading the 7 day exchange or return program I called the dealership on the 3rd day they told me to return the car and we will put you in something bigger and they did a 2014 Altima I was so happy. They said dont worry we"ll get done and trade you out of the sentra into the Altima and gut the price, I told them If not let me know so I could go somewhere dont worry. Well I came to the dealership everyday almost because the 7 day was approaching, they just keep telling me to drive the Altima you will be fine. So after driving the car for almost 2 weeks I was told to come and so we could get paperwork done. Wrong answer...they couldnt get my the altima finance and I was stuck in the Sentra!!!!!For 2 weeks no one called me and said were running into problems and then they tell me when the bank calls to verify loan and car dont tell them about trading out of the car because it would slow up the loan process. So I called the bank and they said all they have to do is switch you into another car inform us of vin and as long as the car is of equal or lesser value it wouldnt be a problem. Im a mother of 4 boys which 2 of them are 6ft tall and Im stuck in this car and loan with no help. I called and spoke with the loyalty manager and the GM was notified and all they tell me is they are working on getting me out of the car but nothing has happened. So Im forced to do a voluntary repossesion because my family cant fit into the car. Not to mention I spent $300 to rent a car so I could take my kids out of town for spring break. I thought they were all about customer loyalty, I guess that was another misleading lie that Im forced to deal with. What happens now, I dont now??? My credit is done and I have no car!!!!! More

I bought a 2013 Nissan Rogue in June of this year. I selected to have the GAP insurance which was financed in to my loan. Capital One approved me with a very High APR so I just refinanced with a co-sign selected to have the GAP insurance which was financed in to my loan. Capital One approved me with a very High APR so I just refinanced with a co-signer with USAA. I was told when I purchased the car that I could cancel the GAP insurance with Hall if I refinanced the car and opted to get GAP insurance with who ever I refinanced with. GAP insurance with USAA was 269 verses 745 or so with Hall. Now, my experience has been excellent with Hall so far. I went Thursday 8/22/13 to sign the cancelation form and I would hate for this last piece of my car purchase process to be in the negative. I plan to keep this site updated, because I feel like its important to be timely when dealing with customers. I think dealerships want their payments on time when a person is purchasing from them and customers deserve the same respect without a bunch of excuses. Reggie was excellent and professional. The later parts of my transactions I have only dealt with the business or finance personnel. More