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Hall Nissan Virginia Beach
Virginia Beach, VA
676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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676 Reviews of Hall Nissan Virginia Beach
May 28, 2015
Pleasantly pleased I would like to go on to say, your people there at Hall Nissan were truly courteous and very helpful. Whether I purchase the car or not, the new car I would like to go on to say, your people there at Hall Nissan were truly courteous and very helpful. Whether I purchase the car or not, the new car Sales Manager Jonathan and Floor Salesman Doug were a pleasure to do business with. I didn't feel overwhelmed nor pressured and that’s what makes the difference to me. Kudos to your team on Bonny Road! Selena Williams-Nobles More
by lena4Llife
Employees Worked With
Doug and Jonathan
May 09, 2015
poor communication Their communication skill are of a first grader , no return calls or any communication hall Nissan sucks !!!!!¡!!! A simple email would have been nice Their communication skill are of a first grader , no return calls or any communication hall Nissan sucks !!!!!¡!!! A simple email would have been nice ,xxxxxxx More
by benster
Employees Worked With
Shenekira Roseborough
April 21, 2015
New Car Purchase I arrived at Hall Nissan about an hour before closing on a Sunday afternoon. Chris Betz and Paul could not have been more patient or courteous. Nine I arrived at Hall Nissan about an hour before closing on a Sunday afternoon. Chris Betz and Paul could not have been more patient or courteous. Ninety minutes later I drove home in my 2015 Versa sedan which I love. Highly recommend this dealership and their sales staff. More
by Paula H
Employees Worked With
Chris Betz and Paul.
March 10, 2015
zwainw Review I would like to thank Chris Betz for going above and beyond to help me pick and purchase my new car, 2015 Nissan Altima. Chris never left my side from I would like to thank Chris Betz for going above and beyond to help me pick and purchase my new car, 2015 Nissan Altima. Chris never left my side from the moment I walked in the door. He explained everything to me and made me comfortable. When I first arrived I felt overwhelmed at the prospect of making such a huge purchase, my last new car was in 2000. I would also like to thank Bill in the Finance Department. Overall every one associated with Hall Nissan was very friendly and helpfull. I definetly would recommend Hall Nissan to anyone looking to purchase a new or used vehicle, their professionalism was outstanding. More
by zwainwz
Employees Worked With
Rick Ingvaldsen
November 30, 2014
The shrimp & danish review I stopped w/ no intent on buying, salesman did not pressure so my wife & I ended up w/ a new Versa & a used Kia --THANX I stopped w/ no intent on buying, salesman did not pressure so my wife & I ended up w/ a new Versa & a used Kia --THANX More
by jkcjhill
Employees Worked With
Chris Betz + all the other wonderful individuals
August 07, 2014
No state inspection rejection stickers WOW! WOW! WOW! I cannot believe what I just experienced at Hall Nissan Bonney Road. I purchased a new Pathfinder in 2001 from them, my husband p WOW! WOW! WOW! I cannot believe what I just experienced at Hall Nissan Bonney Road. I purchased a new Pathfinder in 2001 from them, my husband purchased a new Frontier from them in 2005. I won't even go into detail about my previous service experiences. I just wanted to note my experience today. Last night, I made an appointment for an oil change at 8:45am today. I also needed a state inspection. I pulled into the service bay around 8:30 - and was greeted by Dwyan Morris. He was very friendly and explained that they could NOT do the state inspection because they don't have rejection stickers. This is the most unbelievable thing I've ever heard from one of the largest automobile facilities in Hampton Roads. Dwyan "Dee" suggested I call later today to see if they've received their rejection stickers. AMAZING. I wasted a trip/gas to be told they can't do a state inspection. WOW! THANK YOU Dee for excellent and friendly customer service; I appreciate your honesty. 12:32PM - Service Manager, Jeff Evans called to apologize for the inconvenience and to let me know they DO have stickers now. He admitted it was his fault for not having the rejection stickers on hand. I appreciate his phone call and plan to make the trip back over there tomorrow for my state inspection, UPDATE: August 13, 2014 - I went back to Hall Nissan to get my state inspection and oil change. Dee was there to greet me. He continued to apologize for not having stickers last week. Because of my inconvenience, he offered me a FREE oil change (state inspection is free because I purchased my vehicle there)........ Once the work was completed, Dee handed me my keys and informed me that they also filled my tank up with gas. This was (is) excellent customer service on their part. Understand things happen, but again, I was just shocked that an automotive dealership as large as Hall would run out of stickers. Regardless, all is well now and I DO appreciate how they corrected their mistake. More
by Path4Me
Employees Worked With
Jeff Evans, Dwyan T. Morris
June 15, 2014
Other reviews sound similar I purchased a 2014 Nissan Versa in late August 2013. I went home thinking everything was okay until I realized they hadnt finalized my financing. I I purchased a 2014 Nissan Versa in late August 2013. I went home thinking everything was okay until I realized they hadnt finalized my financing. I waited for paperwork from Nissan, so I'd know where/how to make the first payment. I was coming close to the due date, so I called NMAC and they had no record of me. So, I called the dealership trying to find out what was going on. Please keep in mind I had electronically signed two contracts already. I finally get a call back SAYING THAT I NEEDED TO COME BACK IN BECAUSE THEY HAD A BETTER DEAL FOR ME. So, I went back. What they didn't tell but I find out is that NMAC had not approved the loan after all the extras (extended warranty, environmental protection, gap) were added. The sales managers tells me that NMAC will not except the loan because of the extras-- with the products themselves being a problem not the overrall price of the loan. I questioned why NMAC would not want me to have THEIR warranty products. The better deal was them taking all the extras off so they can actually approve the loan. I know this for a fact because I read an email sitting in front of me from someone apparently higher up than the sales manager inquiring why the sale had not been finalized. I had the car for almost a month befor the sale was truly finalized and now I have four electronically signed contracts. They tried to talk me out of the necessity of the extras/warranties they had talked me into. I only agreed to sign again after the car price was adjusted so the extras would still be included and still meet the NMAC financing criteria. I read in prior reviews where other customers have been asked to come back for A BETTER DEAL. If I had read those reviews before my experience I WOULD NOT HAVE COME BACK and would have said no thank you to the "better deal". More
by mscdbanks
Employees Worked With
other
May 09, 2014
Review They are very friendly and helpful people that work there and they don't beat around the bush. They work with you as far as payment options are concer They are very friendly and helpful people that work there and they don't beat around the bush. They work with you as far as payment options are concerned and i would highly recommend them to anyone. More
by jb0522
Employees Worked With
Teles
April 18, 2014
State Inspections After seeing faulty parts on a vehicle with a fresh inspection and technician stating that "it should not have a good sticker on it that he thought it After seeing faulty parts on a vehicle with a fresh inspection and technician stating that "it should not have a good sticker on it that he thought it was being fixed when he asked inspector to put sticker on it"reporting reporting to Virginia State Police, Service manager Jeff Even said that they had put new parts on vehicle then put inspection sticker on then put the bad parts back on to try to get an insurance claim paid, then told me to never return (so much for whistle blower protection) More
by Carmasters
Employees Worked With
Jeff Evans
April 14, 2014
Worst Experience Ever I recently purchased a car from Hall Nissan Bonney Rd. My sales person Martin was very nice and friendly. Heres were the nightmare stared I purchased I recently purchased a car from Hall Nissan Bonney Rd. My sales person Martin was very nice and friendly. Heres were the nightmare stared I purchased a 2014 Nissan Sentra after 2 days I realize this car wasnt big enough for my family. So after reading the 7 day exchange or return program I called the dealership on the 3rd day they told me to return the car and we will put you in something bigger and they did a 2014 Altima I was so happy. They said dont worry we"ll get done and trade you out of the sentra into the Altima and gut the price, I told them If not let me know so I could go somewhere dont worry. Well I came to the dealership everyday almost because the 7 day was approaching, they just keep telling me to drive the Altima you will be fine. So after driving the car for almost 2 weeks I was told to come and so we could get paperwork done. Wrong answer...they couldnt get my the altima finance and I was stuck in the Sentra!!!!!For 2 weeks no one called me and said were running into problems and then they tell me when the bank calls to verify loan and car dont tell them about trading out of the car because it would slow up the loan process. So I called the bank and they said all they have to do is switch you into another car inform us of vin and as long as the car is of equal or lesser value it wouldnt be a problem. Im a mother of 4 boys which 2 of them are 6ft tall and Im stuck in this car and loan with no help. I called and spoke with the loyalty manager and the GM was notified and all they tell me is they are working on getting me out of the car but nothing has happened. So Im forced to do a voluntary repossesion because my family cant fit into the car. Not to mention I spent $300 to rent a car so I could take my kids out of town for spring break. I thought they were all about customer loyalty, I guess that was another misleading lie that Im forced to deal with. What happens now, I dont now??? My credit is done and I have no car!!!!! More
by ShiquitaCherry
Employees Worked With
Martin
