Hall Nissan Virginia Beach

My wife and I went in Sunday at 11:30 in the morning, might I add they don't open until noon. Justin was there early and was quick to help us purchase our new 2022 Nissan Altima. He was quick and to the might I add they don't open until noon. Justin was there early and was quick to help us purchase our new 2022 Nissan Altima. He was quick and to the point. I would recommend this gentleman to anyone that come through the door. Thank you. More

Customer service. . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was Bernard Branch but the website says it is Jeff Evans. This is my last time utilizing this location.. I have been a customer for a year but that ends today. Then the front desk work was nonchalant about. I have something scheduled today if I knew it was going to be this long I would have rescheduled it More

Mary was such a helpful customer service rep! I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed run I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed rundown of what was done while in the shop and a full price breakdown. Extremely friendly and i am a happy customer! More

My experience at Hall Nissan Virginia Beach was very pleasant. I was looking for a SUV that I LOVED and Andrea helped me get just that. She was not pushy at all and listened to all of my needs and quest pleasant. I was looking for a SUV that I LOVED and Andrea helped me get just that. She was not pushy at all and listened to all of my needs and questions. Joel was very personable, making the whole experience feel like I made the best decision ever. I absolutely LOVE my 2019 Dodge Durango GT, and I highly recommend this dealership to anyone not only looking for a vehicle, but quality customer service in your purchase. Thank you Andrea and Joel!!! More

Very disrespectful and unprofessional. This man should not be allowed to deal with customers. He has no manners. Disgusting This man should not be allowed to deal with customers. He has no manners. Disgusting More

Doug, always got back to me in a timely matter, and was e extremely courteous to my needs. I would highly recommend anyone that needs a vehicle to work with Doug Markel. extremely courteous to my needs. I would highly recommend anyone that needs a vehicle to work with Doug Markel. More

I have received a mail from a bank regarding the application to a loan I was not interested in, I was told they were "checking the credit score" not sending a loan application. Not only at the deale application to a loan I was not interested in, I was told they were "checking the credit score" not sending a loan application. Not only at the dealership they were embarrassingly rude in the management of the potential sale, but they DID NOT tell the truth with what they were doing with my id. They had told they would check the credit score but THEY SUBMITTED THE LOAN APPLICATION WITHOUT MY CONSENT More

My entire family and myself bring our cars to this dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, wheth dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, whether it is buying a car/finance, service, or parts! The only Service Advisor we all use is Mr. Branch because he has proven to be friendly, professional, knowledgeable about cars, and honest. We actually followed Mr. Branch from Green Gifford and then we fell in love with Hall Nissan!! More

Bought out my lease and the finance manager “completed” the processing paperwork however a month has gone by and the DMV has received nothing and my bank has yet to get the title. On top of it, the guy nev the processing paperwork however a month has gone by and the DMV has received nothing and my bank has yet to get the title. On top of it, the guy never gave us back our registration. We have called and never get a legit response. More