Hall Toyota Elizabeth City

Friendly BUT Everything was great and I love my new car, the people were very friendly, however.. when I asked if they had my car in additional colors I was told n Everything was great and I love my new car, the people were very friendly, however.. when I asked if they had my car in additional colors I was told no, only to find out a few days later they had several different colors at the same price point. I mentioned it and the manager said he would ask the sales person tomorrow but maybe she just didn't know. I'm sorry but this is a major purchase and I would like to see all of my options. I also was told we would get a military discount. We may or may not have gotten it, I have no idea. I tried asking about it and was told by one person they would call me back (never heard back) and told by someone else she had to do some checking and let me know.. still didn't hear back. Needless to say I'm slightly frustrated. Just wish someone answered my question and for such a big purchase I was able to have all of my options/colors in front of me since we will have this vehicle for many years. More

Lies, Lies, and more Lies This dealership is the worst dealership to purchase from OR work for. It is ran by a man who has no idea how to run a dealership and they can't keep e This dealership is the worst dealership to purchase from OR work for. It is ran by a man who has no idea how to run a dealership and they can't keep employees because they abuse them to no end. They lie to your face when you are purchasing a car and then try to sell you extra stuff that is technically already on the car. GAP insurance should be $699, but if you don't by anything else other than GAP they charge you more all so the "finance manager" can make a profit. They change everyone's titles around constantly and management is awful. You won't even get your tag until you get a ticket for an expired temporary tag. They have no clue what they are doing in that place or the Nissan store they are affiliated with. More

Typical bait and switch dishonest car dealership These guys are the reason why dealerships get a bad name! They play games with you on the price and try to get you to sign before you have all your in These guys are the reason why dealerships get a bad name! They play games with you on the price and try to get you to sign before you have all your info and numbers. I wouldn't send anyone I know here. More

Oustanding customer service I would like to give phenomenal credit when its due. Toyota of Elizabeth has significantly made some changes under new management and personnel. I I would like to give phenomenal credit when its due. Toyota of Elizabeth has significantly made some changes under new management and personnel. I would like to thank the following personnel: Aaron, general manager or front office, Byron the Finance manager, Jestine Hughes the sales manager, James (Parts/Service manager, Bridgett and Ty from Service department. I would like to commend you guys personally on a job well done! Thank you very much on the purchase of a new vehicle and the excellent service you provide on my Toyota vehicles. If you're looking for a great deal on a new or used vehicle; stop by Toyota of Elizabeth and they'll help you get in the right direction. Thank you- retired military: Anthony Fobbs More

Excellent experience great experience at all levels. Very knowledgeable and helpful stuff of Elizabeth city helped us to choice and get a perfect car. Thank you very much great experience at all levels. Very knowledgeable and helpful stuff of Elizabeth city helped us to choice and get a perfect car. Thank you very much Jason, Curley, Byron and Adrion. Great job all the way. We will be back More

Buying my first new car At the time that I had been looking for a vehicle I was turned down almost by every dealership in Elizabeth City, I was told that Toyota of Elizabeth At the time that I had been looking for a vehicle I was turned down almost by every dealership in Elizabeth City, I was told that Toyota of Elizabeth City would help me to get into a vehicle, I called Katrina Owens- Sales Rep.. She was definitely the most accurate and encouraging sales consultant that I had ever dealt with.. She assured me that she would do her best to get me into one of there vehicles... I can truly say that I felt a little discouraged but God stepped in right on time and thanks to Katrina and Toyota of Elizabeth City, I am now a proud owner of a 2017 Toyota Camry. My Son was also approved at the same time for his brand new Camry...Two Blessings at once!!..I will never forget my experience of buying a new car for the first time, and I would recommend anyone there... Thank you Katrina and Toyota of Elizabeth City... More

I will be back! I have to be honest I was not looking forward to buying a new car. When I bought my wife's Toyota 2 years ago I made the mistake of going to a dealer I have to be honest I was not looking forward to buying a new car. When I bought my wife's Toyota 2 years ago I made the mistake of going to a dealership in Virginia. It took 5 hours to complete the purchase. So when it came time to buy my Tundra, we decided to give Toyota of Elizabeth City a try. My wife was nervous because of the poor reviews she had read online, but we figured we would give them a chance, and I am sure glad we did. From the moment we arrived on the lot to the time we drove off in my new Tundra took us less than 2 hours. Maurice was great! He worked with us to find the Tundra I wanted. He then worked with me to get to a price I was comfortable with (Curly helped out with this as well). Byron took care of all the paper work in a timely manner, explaining everything in detail for us. All three of these gentlemen were outstanding to work with. I must admit this is the first time I have driven away from a dealership feeling satisfied about my purchase. I will definitely be returning to Toyota of Elizabeth City for my next car purchase. More

Fantastic place to buy a car. Loving my new car, Thanks to the sale manager for patiently showing me my options and helping with my decision. We loved our experience from start to Loving my new car, Thanks to the sale manager for patiently showing me my options and helping with my decision. We loved our experience from start to finish and we are going to be back! More

great experience Edward Gilbert and Byron Douzart did a very professional job in helping us to purchase the vehicle we did. They were very polite and attentive to our Edward Gilbert and Byron Douzart did a very professional job in helping us to purchase the vehicle we did. They were very polite and attentive to our needs. We would recommend Toyota of Elizabeth City to anyone. More

Lied too Was told if I brought in part of my downpayment today 2/13/2017 and sign a promisary note for the rest I could do the deal today. Go in after I get of Was told if I brought in part of my downpayment today 2/13/2017 and sign a promisary note for the rest I could do the deal today. Go in after I get off 4 hours later after I was told this and I was told we could do the paperwork and take my $1,000 but wouldn't be able to drive away with the car until I brought the rest! What changed in 4 hours is what I asked the salesperson (he was fanastic) and he said the sales manager would be out to speak to me. I waited 2 hours before the finance manager walks out and tells me some xx reason about the salesperson being on the ropes for the money. (I've sold cars this is was straight up lie and I knew it). I simply wanted to know why I was told one thing in person by a sales manager and another thing 4 hours later. The finance manager didn't sit down and talk to me. She stood over me and looked down on me when she fed me that lie. She was very condescending and even if the wheels of my current car rolls off you will not get my business. Better places in Elizabeth City to buy new vehicles and there is other Toyota Dealers that are only 30 minutes to drive too. More