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Hall Toyota Virginia Beach - Service Center
Virginia Beach, VA
82 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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82 Reviews of Hall Toyota Virginia Beach - Service Center
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March 02, 2022
I have bought many vehicles at this location when it was Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answe Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answering machine telling me to leave a name and number and someone will get back to me. This time, it was the day after when I was contacted. I was contacted only after I complained on Facebook messenger. The call center feels so disconnected from what is going on with the shop. After saying all of that, it was a good experience once I got the chance to stand in front of Chis when dropping my truck off. This gentleman made me feel better about dealing with Hall Toyota. He was all business and answered all of my questions as it pertained to my visit. He, and only he gave me a reason to consider continuing business there. More
by Travis Hale
Employees Worked With
Helpful March 01, 2022
Service was on point today. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. More
by Feliciajgivens
March 01, 2022
I have had nothing but excellent service at this dealership. They take care of my 8 year old Tacoma and are always very helpful. dealership. They take care of my 8 year old Tacoma and are always very helpful. More
by Kyle S
Employees Worked With
Other Employees :
Michelle Bozeman, Stephen Erny, Ray Hux, Nancy Lindgren, Fred Phillips
February 28, 2022
Wonderful experience with great sakes and service reps and always on time with customer service and always on time with customer service More
by r.hegamin
Employees Worked With
February 12, 2022
We came in with an issue with the sunroof, he went above and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! More
by ryannecamp
Employees Worked With
February 10, 2022
Great place to get your car serviced! Always receive great service from Chris and never have any issues. great service from Chris and never have any issues. More
by Tinabiemmjac
Employees Worked With
December 29, 2021
With appointment, it takes more than 4 hrs for a simple vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take th vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take the vehicle in, park it somewhere for 4 hrs and take in all walk-ins during this time. More
by Lexus1090
Employees Worked With
Michelle Bozeman
December 20, 2021
I've owned several Toyotas for over 29 years and Hall Toyota is the worse dealership ever for service. Since Hall took over from Charles Barker Toyota, the service department has been in total decline. Toyota is the worse dealership ever for service. Since Hall took over from Charles Barker Toyota, the service department has been in total decline. Latest incident was scheduling an appointment time for a simple task, waiting two hours to find the vehicle was still just sitting in the parking lot with no activity. When asked why schedule an appointment I was told it was just a drop off time. It didn't mean it would be taken care of at that time. Even the past few times i was there, Customer Service is non existent! More
by Mike
Employees Worked With
Fred Phillips
December 15, 2021
I really do wish I could leave Hall Toyota Virginia Beach 0 the service department is ridiculous they never answer the phone never contact you back…I do not understand why do they ask for contact information 0 the service department is ridiculous they never answer the phone never contact you back…I do not understand why do they ask for contact information if they are not going to use it I miss Charles Barker the service department use to be so professional More
by Jncfall20hello
Employees Worked With
Michelle Bozeman
November 22, 2021
Chris Belcher is the best… came in for service and it was a quick easy process. a quick easy process. More
by Lbonita12
Employees Worked With
