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Halleen Kia

North Olmsted, OH

5.0
7,660 Reviews
Welcome to Halleen Kia - Cleveland Kia Dealer Low prices, superior service, and sales integrity separate us from other new and used auto dealers in Cleveland and across Ohio. When we say Have you seen Halleen?, we are really saying that we want to be your choice when searching New Kia Dealers in Cleveland. We want to be the best option for Ohio Kia service and parts. It goes beyond being the best Cleveland Kia dealer. We are one of the few Ohio new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Ohio Kia dealer has a vehicle that matches your needs, we can probably get it for you.
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27932 Lorain Rd

North Olmsted, OH

44070

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Showing 7,660 reviews

July 15, 2012

Leon was our salesman. He was new to the sales team (one week), but his knowledge and expertise was outstanding. He and the sales manager, Zack, worked hard to give us a great deal on our trade-in and our More

by kathyb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon (new), Charles Scott, Zack Stokes
Jul 23, 2012 -

Halleen Kia responded

We are happy to hear that we were able to meet and exceed your expectations, and that we were able to secure the exact vehicle that you wanted. While Leon may be new to the sales team, all of our employees quickly adapt to the idea of doing everything we possibly can for our customers. Locating your preferred color, explaining in detail the many features of our vehicles, and minimizing the administrative paperwork that you have to fill out, are all services that we enjoy providing to our customers. Thanks again for this kind review, congratulations on your new 2013 Kia Soul, and know that we are poised and ready for the likely event of seeing you and your husband very soon for your next vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 12, 2012

From the moment I inquired on the internet to the time I walked in the showroom I was impressed with the friendliness, professionalism and concern the employees have for a customer. Nilda Miller was very More

by lakeerie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Scott, Nilda Miller
Jul 23, 2012 -

Halleen Kia responded

Carole, thank you so much for this thorough review of your experience and our performance. We believe that truly caring for the needs of our customers is the only way to provide the level of customer service that we strive for. First understanding your situation then, and making sure that you understood everything that was being presented to you, was paramount to the success of your visit. Thanks again for the great review and highly-valued recommendation, and know that we are elated that you chose us to be the dealership that sold you your first vehicle in over a decade! Congratulations on your new feature-rich 2013 Kia Optima LX! We know it will fulfill your needs as a driver, just as we standby ready to act on any other future needs that you have back at the dealership! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 11, 2012

Greg took the time to answer all my questions and made sure I understood what I asked and was very helpful. He took the time to find exactly which car I wanted. Everyone was very hospitable. I enjoyed More

by jlwarzycki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Zolnai
Jul 23, 2012 -

Halleen Kia responded

Thank you for letting us know about your positive experience with Greg and our dealership. Our sales team are experts at diagnosing our customers' needs in order to find them the perfect vehicle, and vow to take as much time as is necessary to do so. We are so glad that Greg was able to exemplify this to you, that your experience was enjoyable, and that we were able to earn your trust. Since we have gained you as a highly valued customer, we look forward to seeing you in the future for all of your automotive needs! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 10, 2012

Let me first start off by saying what a great experience I had with your dealership. Unlike most dealerships, we were not bombarded with a salesman as soon as we pulled into Halleen Kia. I will admit, Arnal More

by Vfsoftball23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2012 -

Halleen Kia responded

You are most certainly welcome. We understand how off-putting aggressive sales tactics are, and knowing that Kia quality and value speaks for itself, we prefer to allow our customers plenty of room to breathe but are prepared to handle their concerns. Arnaldo works hard to know the brand through and through, and also in getting them the financing options that they need. We greatly appreciate your review and recommendation and await your next visit with anticipation. Don't forget to follow us on Facebook and Twitter, and congratulations on your new Kia vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 08, 2012

I really don't know where to start this review! From the moment we drove onto the lot, to the moment we drove off in our new Soul, we had nothing but GREAT service. Bryan Meagon worked with us and really m More

by klbarco0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Megon
Jul 17, 2012 -

Halleen Kia responded

At Halleen Kia, we don't believe in "too easy"! Bryan makes sure that every customer receives the care they need, without making them feel overwhelmed, and without a catch. Thank you for taking the time to remind us that our staff can seem to good to be true, but also know that the customer service you were shown was genuine. Please do not hesitate to return for anything else that you may need. Thank you for this kind review, valued recommendation, and congratulations on your new Kia Soul! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 07, 2012

My time is valuable. I had done my research at home and knew about the car I wanted to buy, but just needed to drive it. My friend leased a vehicle from Brad Corns and was very satisfied with his salesman More

by kellyverda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Corns
Jul 16, 2012 -

Halleen Kia responded

Kelly, we fully understand that our customers' time is precious, and act accordingly. When a customer arrives and already knows what they want, we strive to get them setup with whatever they need and as efficiently as possible, without attempting to up-sell or sell something less desirable. We are glad to hear that you were able to experience this firsthand, and saw that we show this same respect to all customers in all departments. Thank you for the informative review and invaluable recommendation, and congratulations on your new Kia vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 06, 2012

Russ was extremely informative, friendly and to the point. His recommendations were exactly what I was looking for without any hassle. I would recommend this dealership to all my family and friends. More

by kbook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Halleen Kia responded

Thanks for letting us know that Russ is doing such an excellent job at handling our customers' concerns. Hearing that our sales team provided exactly what was needed to our customers is most rewarding, and earning your recommendation makes it that much better. We know that you will be happy with your new Kia vehicle, but please feel free to return at any time with any questions or concerns that you may have. Thank you again for your kind review and valued recommendation, and don't forget to follow us on Facebook and Twitter for other exclusive deals and offers! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 06, 2012

Our experience purchasing a new 2012 Sorento was awesome! they were so knowledgeable and patient with us. I would highly recommend the dealership to family and friends. A big KUDOS to Justin who came in to More

by Daryl1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nilda Miller
Jul 16, 2012 -

Halleen Kia responded

Our staff's willingness to help is truly unmatched, and we appreciate hearing the satisfaction that this gives our customers. As you saw, we do whatever it takes to guide our customers through the often difficult and stressful car-buying process. We hope that we have earned your trust, and welcome you to the Halleen Kia family! Thank you for this highly-valued review, and congratulations on your new 2012 Kia Sorento! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 03, 2012

Haleen Kia is very straight forward, and is more than willing to help. We all know it's a business but the sales staff is genuinely want to get you setup with the best possible outcome. Mark pannent spen More

by Davidtownsend216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark pannent, Mark Pannent
Jul 05, 2012 -

Halleen Kia responded

David, we are honored that you think so highly of our dealership. We do sincerely try to provide our customers with the most options which ultimately lead to the best deals for them. It pleases us greatly that we were able to achieve this for you and father in the same visit. Thank you for the kind review, highly-regarded recommendation, and congratulations on your new vehicles! Best, Mark Halleen - Vice President halleen@halleenkia.com

July 03, 2012

Rick was very knowledgeable on the vehicles we asked about and once we decided on a car he made us feel very. Comfortable going through all the steps in making the deal and financi ng the car. I will b More

by rluman99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kwiatkowski
Jul 05, 2012 -

Halleen Kia responded

Thank you for your much appreciated comments. Richard is a seasoned pro at making our customers feel at ease throughout every step of the car-buying process. From selection and features, till you drive off the lot, all of our employees strive to provide our customers with a family-like, yet professional atmosphere. Thanks again for your kind review. We look forward to serving you on your next visit, and congratulations on your new vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

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