Halleen Kia

Yes, we would recommend this dealership. From the time we walked into the parking lot and started looking at the used cars we felt very comfortable. Richard greeted us immediately even though he was work we walked into the parking lot and started looking at the used cars we felt very comfortable. Richard greeted us immediately even though he was working with another customer. We told him what we were looking for and he showed us the cars. We fell in love with a 2007 Ford Focus and we took it for a test drive. Rich was very informative about the car itself and all that the dealership had to offer. He was the perfect salesman. He even let us take the car to our personal mechanic to have him look over the car and help us with our decision. All the information Rich gave us was easily understood and we trusted what he told us. Later that same day, we purchased the car and we loved the way everything was handled in the process. We would definitely purchase another used or new car from the Halleen Kia dealer in North Olmsted, Ohio and have recommended the dealership to our friends and family. Alex and Kim Meyer More

My experience at Halleen Kia was excellent. My father and I had just been at a different Kia dealer before we came to Halleen and lets just say that we were not in the best of moods when we arrived. As soon I had just been at a different Kia dealer before we came to Halleen and lets just say that we were not in the best of moods when we arrived. As soon as we met Bryan it felt like a weight was lifted from us. He was friendly, helpful, and got straight to the point. We told him what kinda of car I wanted, and the price range I had to work with. Bryan wasted no time and found us exactly what I was looking for. I appreciate the personable, and quality service that we received while at Halleen. This was my first 'new car' purchase, and I am very glad it was a Kia! I would highly recommend this dealership to anyone I know. :) More

I was seeing a lot of kias on the road and needed a new car aand stopped at haleen and met brad. He found the best deal for me and i am happy with the deal./ car aand stopped at haleen and met brad. He found the best deal for me and i am happy with the deal./ More

My sales associate was extemely professional and courteous. Don explained to me the entire process and anwered every question I had with complete accuracy. He helped me with the purchasing of the ca courteous. Don explained to me the entire process and anwered every question I had with complete accuracy. He helped me with the purchasing of the car and also explained in detail the financing aspect of the deal. My experience with Halleen was outstanding and I would recommend them to anyone searching for a new or used vehicle.....David J Sleva More

I got a great deal on my new Soul, and Arnaldo was extremely friendly and helpful in the process. I would definitely go back to Halleen, and I would recommend it! extremely friendly and helpful in the process. I would definitely go back to Halleen, and I would recommend it! More

I purchased a 2013 Rio at Halleen Kia North Olmsted on 6/27/12; I had looked at the Hundyai Accent, Mazda 2 & Nissan Versa and chose the Kia Rio for several different reasons. I preferred the Rio for the 6/27/12; I had looked at the Hundyai Accent, Mazda 2 & Nissan Versa and chose the Kia Rio for several different reasons. I preferred the Rio for the handling, performance and appearance, and also because of the salesman at Halleen Kia; Charles Scott. Being the Customer Service Manager at a large, very diverse metal stamping company, I deal with several different types of people on daily basis (good and not so nice) and I am aware of the importance of customer service. It can make or break a business. I initally test drove a Rio at a another dealership in Cleveland and based on the salesman and the dealership, I left and test drove the other vehicles as I just wasn't completely sold. I know now; based on my experiences over the last few days of visiting other dealerships and driving the different cars, the final reason I chose the Rio was not just because of the overall vehicle itself, but the determining factor was the experience with Charles and the Halleen Kia staff. I was close to considering the Nissan Versa and if it were my husband's choice that would have been the car, but I can honestly say the reason I did not chose the Versa was because of the salesman at Nissan. Charles at Halleen, was personable and made us feel comfortable from the moment he walked up, shook our hands and introduced himself. He took the time to listen to what we had to say, he asked questions sincerely yet professionally and made us feel from the beginning of the experience that he was genuine about getting me into car. Having a chronically ill son, has made our credit situation very uncomfortable and what feels almost embarrassing. Charles took the time to listen and understand, and not judge. He was straight forward and told us he would see what he could do, but if he wasn't able to secure financing at the dollar amount where we had to be, that he would not push us or get us into something we could not afford. I have heard that before in different situations, but have not beleived it. With Charles, I did believe he was being honest; and not just out to make the "buck" first. He really made my husband and I feel like we did come first, and what we needed and could afford was the priority; not like the ususal sleezy "yes man" that would say anything to get us into a car we can't afford just to make the sale. This really makes the difference, not only from a customer service stand point, but just being a "good person". I beleive people pick up on that and that is what makes the difference when dealing with the public or in a service related business. From the moment we stepped on to lot until we left late that night with my new car, the entire experience was a pleasant and positive one. From Charles our salesman to Oleg in financing, and just being introduced to Vince in Service, everyone at Halleen Kia North Olmsted made our car buying experience postive and painless, and actually very enjoyable. I would and will recommend Halleen and Charles in the furure to friends and family and will go back. Great Job!!! More

ARNALDO IS A KNOWLEDGEABLE AND DEDICATED RESOURCE PROFESSIONAL. ALL OF QUESTIONS AND CONCERNS WERE MET AND ANSWERED IN A TIMELY AND COURTEOUS MANNER. YOU GET WHAT YOU GET IN ARNALDO, NOT THE "SALESMA PROFESSIONAL. ALL OF QUESTIONS AND CONCERNS WERE MET AND ANSWERED IN A TIMELY AND COURTEOUS MANNER. YOU GET WHAT YOU GET IN ARNALDO, NOT THE "SALESMAN" TALK THAT WILL DO ANYTHING TO MAKE THEIR COMMISSION. HE IS A STRAIGHT-FORWARD GENTLEMAN THAT WON'T GIVE YOU THAT DOUBLE TALK. HAVE DEALT WITH HALLEEN WHEN IT WAS A CHEVY DEALERSHIP, AND WANTED TO SUPPORT THEM AGAIN. WE ARE PLEASED WITH OUR PURCHASE OF OUR SORENTO SX. WOULD NOT HESITATE IN DEALING WITH THEM AGAIN IN THE FUTURE. MY WIFE HAS HER EYE ON THAT SIVER OPTIMA SPORT OUT FRONT! THANK YOU . More

My experience with leasing my new Kia was great thanks to Arnaldo. He took the time to listen to my needs and concerns and worked with the finance team to achieve my goals. I have had 3 Kia's and have loved Arnaldo. He took the time to listen to my needs and concerns and worked with the finance team to achieve my goals. I have had 3 Kia's and have loved them all! Keep up the good work! More

I would recommend this dealership because Arnaldo took the time to take care of me, even though he was done for the day. He was friendly and helpful with showing me my options. He went through pricing a the time to take care of me, even though he was done for the day. He was friendly and helpful with showing me my options. He went through pricing and provided me with a cost I could afford. It was very late when we were done, and Arnaldo called a couple of times to check on everything. His follow-up was great. Arnaldo also told me that if I have any issues or questions to contact him. There was also a follow-up call from Eric Halleen welcoming me to the family. Everyone likes my car, and hopefully they will think of coming here for their deal.... More

Why is that He is a nice man and very helpful. The Why is that He is a nice man and very helpful. The Dealer ship worked with us and helped us out. The is the Second car we have bought from Him and t Why is that He is a nice man and very helpful. The Dealer ship worked with us and helped us out. The is the Second car we have bought from Him and this Dealer ship. Thank you for working with us. More