
Hallmark Hyundai
Hendersonville, TN
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317 Reviews of Hallmark Hyundai
a good deal on a 2018 Sonata Overall, I rate the professionalism of this dealership very highly. Marcello was a polite and low-pressure sales consultant. The sales manager took my Overall, I rate the professionalism of this dealership very highly. Marcello was a polite and low-pressure sales consultant. The sales manager took my first offer, which resulted in a pretty quick deal. All dealerships' refusals to take off the "doc fee" is grating, though. Hallmark did not have the Sonata in the color that I wanted, but did find the car in Louisville and promised a delivery in two days. I received the car the next day, so kudos to all who delivered the car early and had it completely cleaned and filled up on delivery. Upon closer inspection of the car the next day, I did find a minor panel alignment issue. With that, dealer personnel said they could not find the defect. Nonetheless, sales manager Vince advised me to take the car to a body shop to look at the perceived defect and did tell me the car came with a three-day money-back guarantee. The body shop did spot the defect and I took the car back and told Don, assistant manager, that I simply wanted to exchange the car. He and his staff worked diligently to show me three other cars. In the end, I kept the car I already had. Special kudos to all involved for being so accommodating and willing to exchange the car. More
Second purchase We purchased my wife a vehicle back in 2014 from Hallmark, she loves it to this day. When it came time to make my first new car purchase we stared at We purchased my wife a vehicle back in 2014 from Hallmark, she loves it to this day. When it came time to make my first new car purchase we stared at Hallmark. Same professional service as three years before. I wasn't in a hurry so I took my time. Visited several other dealers over a five or six month period, just looking. I found out many were very honest, some never reached out to return call, texts, or emails. Came back to Hallmark to make my purchase because MARCELO DEFREITAS, returned call/test/email/ I sent him over that six month period. On top of that I feel like I got a good deal. More
Wonderful Sales Hallmark Hyundai sales team is kind and patient. They worked with us under tight circumstances and did everything they could to make us feel valued as Hallmark Hyundai sales team is kind and patient. They worked with us under tight circumstances and did everything they could to make us feel valued as customers. Hallmark Hyundai Service Department went above and beyond to make sure every detail is of a found issue was addressed. More
Five star service Excellent service,went to two other dealerships and returned here. They found the exact veloster,and were willing to find all the options i desired, e Excellent service,went to two other dealerships and returned here. They found the exact veloster,and were willing to find all the options i desired, even gave me options to consider to get those options, since the car was difficult to find. More
5 Time Hyundai Owner Each and everyone of my purchases has always been handled very professional. I see the same staff each time I visit the dealership and that speaks vol Each and everyone of my purchases has always been handled very professional. I see the same staff each time I visit the dealership and that speaks volume for the dealership is managed and cared for. The staff is everything and nothing feels better than feeling satisfied after you leave a dealership in a new ride. My hats are off for the entire staff ay Hallmark. 👍🏼 More
Awesome service! Staff was friendly and very professional! Made me and my husband feel right at home!I love my Sante Fe Sport! My vehicle was cleaned and ready to go w Staff was friendly and very professional! Made me and my husband feel right at home!I love my Sante Fe Sport! My vehicle was cleaned and ready to go when I was. More
I would buy another car at Hallmark. They leave nothing out about the cost or the options when purchasing a car. Friendly and personal attitude toward everyone.I felt very comfortable. They leave nothing out about the cost or the options when purchasing a car. Friendly and personal attitude toward everyone.I felt very comfortable. And, the price was good, too. More
Highly recommended! The staff at this dealership were very prompt, and very informative. I was shown several different options and given information about each and every The staff at this dealership were very prompt, and very informative. I was shown several different options and given information about each and every one. I will recommend you all to anyone that I come across needing a vehicle new or used! Very pleased with my car buying experience. More
Dealership The dealership was clean and everyone was courteous and helpful. Marcelo was professional and courteous at all times, even while test test driving 3 The dealership was clean and everyone was courteous and helpful. Marcelo was professional and courteous at all times, even while test test driving 3 vehicles. More
Excellent service from Hallmark. I really enjoyed the buying experience, and I feel like we were able to get a good deal on a great car. Thank you! service from Hallmark. I really enjoyed the buying experience, and I feel like we were able to get a good deal on a great car. Thank you! More