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Hamden Mazda
Hamden, CT
929 Reviews
Everyone who drives has to think about buying a car eventually. This inspires dread in a lot of people. They ask, “Will I get a good deal? Will I be treated fairly? How do I know if I’m really getting the right car?” Our hope here at Hamden Mazda is that no matter if you’re in New Haven or North Haven, if you’re looking for a new Mazda dealer that will treat you right, we’ll be the place for you. We’d love to tell you all about what makes our dealership such a special one, so if you’re ready to find out about a new way of buying a car, please read on!
NEW AND USED MAZDA VEHICLES ARE ALL HERE
If you’re looking for a Mazda, you’ve already made a good choice. Mazda cars are known around the country as being some of the most reliable, stylish, and economical cars available for purchase near Wallingford. However, a Mazda vehicle is only as good as the Mazda dealership that sells it to you. What can you expect when you buy with us? See for yourself:
A sales experience that puts you first. Everyone knows of the stereotype of the pushy, high-pressure car sales experience. We want to dispel those myths by putting you in an environment that works for you, not against you.
Financing in-house. The best thing about buying from a dealership like Hamden Mazda is being able to finance your purchase in-house. Why make an extra trip to the bank when you can get it all done right here?
A service team that stands above the rest. The service team at Hamden Mazda is your best choice compared to the local mechanic because only Hamden Mazda has technicians who are certified by Mazda to provide the best care for your automobile.
A NEW WAY OF BUYING A CAR IS HERE
Now that we’ve told you all about what makes the team at Hamden Mazda so special, it’s time for you to discover it all for yourself. Come on over to our showroom and take a test drive of one of our many Mazda models. Or, if you’d rather start the conversation online, we’ve got a convenient contact form that will help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 929 reviews
September 25, 2018
very easy,very relaxing it was easy to schedule. pleasant people to work with did not feel any pressure. the experience was pleasant, the effort the sales put together was gr it was easy to schedule. pleasant people to work with did not feel any pressure. the experience was pleasant, the effort the sales put together was great More
by J27MORRISON
Verified CustomerEmployees Worked With
Eugene Gallagher, John Greene, Ara Tashjian, Robert Weljkovic
September 24, 2018
satisfied David was very in tune with what I needed for my Equinox, and I forgot to ask for my front end alignment, but he had no problem putting the car back i David was very in tune with what I needed for my Equinox, and I forgot to ask for my front end alignment, but he had no problem putting the car back in for the additional work, without asking me to reschedule. He asked if I had time to wait, and proceed to get the job done for me. He quoted the additional fee in advance, and I ok'd the charge. I was very please with the kindness and professionalism that he showed. More
by JUICY0
Employees Worked With
David E Chaney#2908, and Techician #2704
September 24, 2018
Great 👍 service! Over 10 years of great service! Always solve the problem with vehicle . Very Friendly staff!!! Coupons love them!! Thanks Lee Partkya (glad that you Over 10 years of great service! Always solve the problem with vehicle . Very Friendly staff!!! Coupons love them!! Thanks Lee Partkya (glad that you accommodate me when it was raining ! Thanks Again!!! More
by FLORIAGATTISON
Employees Worked With
Robert Zeidenberg, Ty Hubbard
September 24, 2018
Adam was the best to work with! Adam was very through in his approach but not pushy. He made me feel comfortable and answered all my questions. He even got a tape measure to chech Adam was very through in his approach but not pushy. He made me feel comfortable and answered all my questions. He even got a tape measure to chech the space in my cuurent car to compare it to the one i wanted to buy More
by LYNN.IANNONE
Employees Worked With
John Greene, Adam Marshall, Robert Weljkovic
September 22, 2018
did they even check my car? I came in for an oil change and tire rotation. I waited for probably close to 10 minutes for a service writer to show up. The only thing they said to I came in for an oil change and tire rotation. I waited for probably close to 10 minutes for a service writer to show up. The only thing they said to me is that I need spark plugs..which I dont. When my car was finished the service writer just told me my car was ready he just handed me my bill and walked me over to pay it. My paperwork is all checked green but my husband looked at my car and noticed my battery needs to be replaced (checked green on my paper) and a belt is cracking and needs to be replaced. They also never even took the time to tell me where my car was parked. We have bought several cars over the year from partyka. We will not be back to this dealer for any further purchases. The service has been awful. More
by Anh1188
Employees Worked With
Shelby Remillard, Bianca MacDowell, Joshua Vescovi
September 21, 2018
Great customer service but. Tires i was told i should put on my car were $246 a piece! Way too much money for tires. I dont blame the service reo for this. I blame the dealer Tires i was told i should put on my car were $246 a piece! Way too much money for tires. I dont blame the service reo for this. I blame the dealer for overpriced merchandise. More
by JONSTEVENS
Employees Worked With
Bianca MacDowell
September 21, 2018
Poor service I bought a certified preowned car in January 2018. Tires needed replaced upon buying the car. April of 2018 my transmission started slipping (I didn’t I bought a certified preowned car in January 2018. Tires needed replaced upon buying the car. April of 2018 my transmission started slipping (I didn’t realize that’s what was causing my car not to shift into the correct gear at the time), and finally went completely out in August 2018. Was going for just a service and found this out, had multiple other appointments to get to, they didn’t have a loaner for me, spent almost 3 hours on hold (due to a language barrier) trying to get in touch with them after I missed an appointment and spent over $40 using Uber’s to make it to my other appointment. The manager told me they would detail my car inside and out upon returning it to me to compensate for the poor service. Three weeks later, I got my car back, not detailed. When I called to complain, no one seemed to have any idea what I was talking about and unfortunately I was leaving for vacation the next day, so I plan to call and speak with another manager upon returning. I also had to have my “new” brakes fixed and pay to patch a tired that needs replaced. I’m very unhappy with the customer service/poor quality of car I received and purchased. More
by PEMOLMSTED
Employees Worked With
Adam Marshall, Bianca MacDowell
September 21, 2018
Izer was honest ,friendly and we'll dressed!! They meet my needs and I'm driving a Malibu!! Love It!! I spent 4 hrs.during the process, from test driving the Malibu and a Sonata, that they had on They meet my needs and I'm driving a Malibu!! Love It!! I spent 4 hrs.during the process, from test driving the Malibu and a Sonata, that they had on the lot. Izer was well informed regarding features. More
by NILO56
Employees Worked With
Izear Hogan III
September 20, 2018
Friendly people Friendly and helpful people. Took time to explain car. Very nice facility and large inventory of stock. Somewhat long ordering and delivery process Friendly and helpful people. Took time to explain car. Very nice facility and large inventory of stock. Somewhat long ordering and delivery process though. People who do their homework will be satisfied. More
by GIJALOWIEC1066
Employees Worked With
Other Employees :
Eugene Gallagher, Donald Grigley, Robert Zeidenberg, Joe Gallagi
September 20, 2018
2018 new Silverado Z71 “ grate sales team “ Thank you to the effort and going the extra mile for a customer. I arrive at 4:30, 30 minutes before they close the salesman Alex and Joseph from fi Thank you to the effort and going the extra mile for a customer. I arrive at 4:30, 30 minutes before they close the salesman Alex and Joseph from finance stayed till 8 PM that day, explaining to me in detail the process and answering all my questions. They both make me feel like I was a VIP customer, I will recommend this dealer to family and friends. The department deals with paperwork need to work on their customer care and customer interaction. “ when I asked some additional questions about the paperwork the person make me feel like I was bothering them or I should’ve known the answer to that question. There car detail department also need to do a better job on detailing a new vehicle. Wen I gat the truck for the first time still was dirty and poorly percent , it was sent back to get retouch. I feel like they don’t care in how to percent the vehicle. I feel that if you’re dropping $42,000 in a vehicle should look like a show room car our truck. But in overall the experience was really good thank you to Alix and Joseph who work hard to make this deal happen. The rest of the staff was also very pleasant and professional. And I have had experience with their service department in the past and is always been positive. Thank you again and I am enjoying my new truck More
by EMILSERRANOSR
Employees Worked With
Joseph from finance , Alex Rivera
