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Hamden Mazda
Hamden, CT
931 Reviews
Everyone who drives has to think about buying a car eventually. This inspires dread in a lot of people. They ask, “Will I get a good deal? Will I be treated fairly? How do I know if I’m really getting the right car?” Our hope here at Hamden Mazda is that no matter if you’re in New Haven or North Haven, if you’re looking for a new Mazda dealer that will treat you right, we’ll be the place for you. We’d love to tell you all about what makes our dealership such a special one, so if you’re ready to find out about a new way of buying a car, please read on!
NEW AND USED MAZDA VEHICLES ARE ALL HERE
If you’re looking for a Mazda, you’ve already made a good choice. Mazda cars are known around the country as being some of the most reliable, stylish, and economical cars available for purchase near Wallingford. However, a Mazda vehicle is only as good as the Mazda dealership that sells it to you. What can you expect when you buy with us? See for yourself:
A sales experience that puts you first. Everyone knows of the stereotype of the pushy, high-pressure car sales experience. We want to dispel those myths by putting you in an environment that works for you, not against you.
Financing in-house. The best thing about buying from a dealership like Hamden Mazda is being able to finance your purchase in-house. Why make an extra trip to the bank when you can get it all done right here?
A service team that stands above the rest. The service team at Hamden Mazda is your best choice compared to the local mechanic because only Hamden Mazda has technicians who are certified by Mazda to provide the best care for your automobile.
A NEW WAY OF BUYING A CAR IS HERE
Now that we’ve told you all about what makes the team at Hamden Mazda so special, it’s time for you to discover it all for yourself. Come on over to our showroom and take a test drive of one of our many Mazda models. Or, if you’d rather start the conversation online, we’ve got a convenient contact form that will help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 931 reviews
August 28, 2009
The service we received here was terrible and I would not recommend that anyone take their car here. Recently our transmission stopped working on our Mazda Tribute and my husband called around to several pl recommend that anyone take their car here. Recently our transmission stopped working on our Mazda Tribute and my husband called around to several places to decide where we should have it towed. This happened on a Monday and we were scheduled to leave the following day for a family vacation. Due to the circumstances we were willing to pay a little bit more to have the car fixed more quickly. He called Partyka and was told that they probably had the parts needed to fix the car and if not they would be in by the next morning and the car could be fixed by Tuesday evening. So we had the car towed there around 9 am. Finally, at 5 pm they guy called to let us know that the transmission needed to be replaced and gave us a quote of just under $4000. My husband asked if that number would cover everything, parts, labor, tax, etc and he was told it would. We gave them the go ahead to order the transmission, which we were told would be in the next morning. Unlike what he originally told us, he said the car would be done Wednesday afternoon at the latest. Late Tuesday afternoon we got a call saying that the transmission hadn’t come in, but the old transmission was out and the new one would be in Thursday morning. We were very disappointed that now rather than the original estimate of Tuesday evening we were looking at Thursday evening, but since the transmission was already out of the car there wasn’t really anything we could do. On Thursday evening just before closing they finally called us to say that the car would not be finished until the next morning. Apparently it was a big job because the mechanic had to take out our old transmission in addition to putting the new one in. At this point I began to get angry, not only were they wasting our time, but they clearly lied when they said the old transmission was out two days before. Friday morning around 10 my husband called to find out if the car was finished. He was told it should be done around lunchtime. So he had someone from his work drop him off at your dealership at 1 pm. He had to wait an additional 3 ½ hours for the car to finally be finished. In addition to waiting for so long he was also overcharged. We were told that due to the extreme delay in finishing the car we would get $300-400 off the original quote. This amount was taken off of the original quote we were given, but then we were charged tax on top of it, which we had been told was included in the original quote. As a result, all of their incompetence and delays saved us about $15-20. Not really worth it considering they had now wasted more than half of our vacation time and it was a $4000 purchase. More
by surrahv
Employees Worked With
Chris
