Hamilton Honda

This review is more towards the sales member that we worked with while searching for a used vehicle. Although we did not end up purchasing the vehicle at the location it had nothing to do with the sale worked with while searching for a used vehicle. Although we did not end up purchasing the vehicle at the location it had nothing to do with the sales member and everything to do with the right car at the right time. Anthony Nieves was excellent to work with, and we would have loved to have purchased a vehicle from him. He was helpful, informative and extremely personable. Overall, we were pleased with our experience with him at the dealership. More

I had a great experience at Hamilton Honda! Relative to most experiences at a dealership, my visit was relatively brief. Peter Young and the sales team were incredibly friendly, professional, a Relative to most experiences at a dealership, my visit was relatively brief. Peter Young and the sales team were incredibly friendly, professional, and efficient. They made the entire process smooth and stress-free, offering me top dollar for my trade, answering all my questions and making me feel comfortable throughout. I truly appreciated their transparency and no-pressure approach. Overall, I left feeling completely satisfied with the service and would definitely recommend Hamilton Honda to anyone looking for a positive car-buying experience. More

I want to revise my previous review that I made in haste. I want to say that my experience at Hamilton Honda was uneventful. Zack Musari was nothing more than patient and helpful. Zack, came across as know I want to say that my experience at Hamilton Honda was uneventful. Zack Musari was nothing more than patient and helpful. Zack, came across as knowledgeable, a multitasker and professional. Thanks you. More

STAY AWAY! ! SCAM ARTIST. SOLD ME A RUSTED OUT F150 FALLING APART. DO YOUR SELF A FAVOR DO NOT WASTE YOUR TIME!!!!!! ! SCAM ARTIST. SOLD ME A RUSTED OUT F150 FALLING APART. DO YOUR SELF A FAVOR DO NOT WASTE YOUR TIME!!!!!! More

BAIT AND SWITCH BAIT AND SWITCH . ....Called rhe dealer to confirm availability of a Toyota Avalon.They assured me the car was there.When I arrived they told me the vehicle was just so ....Called rhe dealer to confirm availability of a Toyota Avalon.They assured me the car was there.When I arrived they told me the vehicle was just sold. The salesman then tried to sell me another car. It seems like they are a bait and switch dealership. Be aware if you deal with them there is a good chance they do not have the car you are looking for. It looks like I am not the first customer to have this happen. More

Bait ant switch. I called three times to verify if a vehicle was available for purchase that was on the lot. When I got there, they told me it was sold. Then they tri I called three times to verify if a vehicle was available for purchase that was on the lot. When I got there, they told me it was sold. Then they tried to upsell me another vehicle that had a bad transmission i discovered during the test drive. After telling them that we would never be able to make a deal and that numbers were too far apart. They insisted that we will be able to get close. So I went through all the xx the typical xx dealer usually Does when selling a car and in the end they came back with a ridiculous trade in value below kbb and more than $4000 less than what I’ve received from three other dealers. In the end, I walked out because we were so far off as I thought. Someone is going to get stuck with a vehicle with a bad transmission and now they know that. Bad bad bad More

My salesman Peter Young and Luke in Finance have been great in the whole process. great in the whole process. More

My salesman, Anthony N. was the best car salesman I have ever worked with. He was extremely helpful, resourceful and efficient. I really felt his motivation was to help me was the best car salesman I have ever worked with. He was extremely helpful, resourceful and efficient. I really felt his motivation was to help me and accurately inform me . I really trust Anthony as he was studying specific details of the carfax and double checking many aspects of the car to advise me. He also walked me through the steps very smoothly and that made a bid difference to me. We had purchased a Honda from Hamilton Honda before and we are really happy to work with them. In the financing team, Max was also terrific and very helpful! Thanks Anthony and Max! More

Approximately one month ago I received a notification from the Philadelphia Parking Authority that the 2007 Honda Civic that I sold to Hamilton Honda in May 2017 was still registered in my name. I went t from the Philadelphia Parking Authority that the 2007 Honda Civic that I sold to Hamilton Honda in May 2017 was still registered in my name. I went there in person twice, the first time someone who didn't even identify himself came up to me, handed me the bill of sale and said "this is all you need"...I asked to speak to the woman who sold me the car, who assured me the matter would be taken care of by Hamilton Honda, since it was obviously a major oversight on their part. I called and e-mailed her several times, and except for one partially written e-mail that made no sense, have not heard one thing back from her. (And by the way, her title is "customer relations manager" !). After receiving two more letters from the Philadelphia Parking Authority, I once again went to Hamilton Honda in person where at least one salesman did help me. The mental anguish that this has caused me is inexcusable.I was considering purchasing a new 2025 Honda HRV from Hamilton Honda, but if this is the way their customers are treated.......No Thank You !! More

I purchased a vehicle I saw online after believing it to be an exceptional value. Unfortunately, the experience was marred by unexpected and excessive fees. A $999 inspection fee, in particular, seems exorb be an exceptional value. Unfortunately, the experience was marred by unexpected and excessive fees. A $999 inspection fee, in particular, seems exorbitant. While I understand the need for inspections, including this cost in the vehicle price would have presented a more transparent and customer-friendly approach. Despite paying a $999 inspection fee, multiple screws were discovered embedded in the new tires. Additionally, the $899 documentation fee appears excessive. Furthermore, Upon purchasing a vehicle and warranty valued at nearly $40,000, I encountered significant difficulty in obtaining a full tank of gas. The sales representative's resistance to this reasonable request was surprising and unprofessional. Their demeanor throughout the process was impolite and off-putting. The finance department provided excellent service and salvaged the deal. However, the sales representative's demeanor was indifferent and created a negative buying experience. Despite the added costs, the vehicle was unique and a desirable purchase. It is disappointing that these unnecessary obstacles detracted from what could have been a positive customer experience. I have teenage drivers who will require vehicles in the future, but based on this experience, it is unlikely I will return to your dealership. More