Joann was the perfect sales rep for me. She asked me what features I was looking for so we had a starting point. She helped me narrow it down and didn't give me the "hard sell" that would have sent me out the door. She explained each feature of the 2018 CR-V I was interested in, showing me how they worked and how they would benefit the way I drive. Joann worked with finance, management and me to get the deal I was looking for. I could tell that she was truly interested in making my car buying experience one that I would be comfortable with. I'd highly recommend asking for Joann if you're looking for a new car!