Hamilton Honda

Great experience. The Sales and Finance Dept were great. Joshua Braskett listened to what we wanted. Found the car, worked to get the car prepped and ready for us. He The Sales and Finance Dept were great. Joshua Braskett listened to what we wanted. Found the car, worked to get the car prepped and ready for us. He made sure we were comfortable and updated throughout the whole process. More

I had an extremely frustrating and misleading experience with Hamilton Honda. On the sales floor, I was promised one interest rate, only to be hit with a higher rate in finance. When I was tired and hungry, with Hamilton Honda. On the sales floor, I was promised one interest rate, only to be hit with a higher rate in finance. When I was tired and hungry, the salesperson pressured me to stay, claiming I had already signed. After purchase, I was misled about canceling optional add-ons and falsely told I had to wait 30 days, which is not true—you can cancel anytime. Olivia refused to provide proof of the buy rate, later claiming it was “illegal” to share, which is false. Said I needed to call the lender, did that, and lender sends me back to dealer. Somebody is lying. I tried calling the finance manager multiple times per day for a week; he only returned two calls, with constant missed connections. The entire process felt evasive, dishonest, and a low priority for them. I will never finance through a dealership again—next time, I’m going through a bank or credit union. The advertising and added fees at the dealership are a blatant scam. They haven't even provided me with the documentation of the warranty that was advertised with the car as Honda certified. Lesson learned. More

Not sure if the Service Dept exist? ? Multiple calls to set up an appt...never get a call back, operators are always too busy? Left message on their FB page with my return number...neve ? Multiple calls to set up an appt...never get a call back, operators are always too busy? Left message on their FB page with my return number...never got a call back. Left an email...never got a call back. My 2026 Honda HRV CarPlay isnt operating correctly, freezes up and shuts off. They were quick to ask me for a positive feedback after I bought the car...now its like they don't exist. Bad experience More

Since I have previously written several reviews of this service department describing VERY NEGATIVE experiences, I think it is only right that I write a very complimentary review after today's visit. Servi service department describing VERY NEGATIVE experiences, I think it is only right that I write a very complimentary review after today's visit. Service rep Jose was friendly, and did everything he could to make up for my previous bad experiences (which I had described to him). Work I asked for (and more) was done gratis, there was no upselling like the other reps constantly tried to force on me, and my special request to have my tires inflated to the correct pressure was actually carried out perfectly! First time ever at this dealership. The building has had a facelift, so maybe they have decide to turn over a new leaf and treat their customers the right way. More

Honda Service is the worst company in Hamilton. I have been dealing with them for many years, but I recently purchased a car three weeks ago, and it has needed servicing three times since then. The I have been dealing with them for many years, but I recently purchased a car three weeks ago, and it has needed servicing three times since then. They do not care about their clients; they just take your money and give you the runaround when it comes to getting your car fixed. I do not recommend them to anyone. More

Our current lease was expiring, so my wife and I went to Hamilton Honda to look for a new vehicle to lease. We worked with Ramesh Chandra in Sales and Sue Chansky in Finance during our visit, both of whom w Hamilton Honda to look for a new vehicle to lease. We worked with Ramesh Chandra in Sales and Sue Chansky in Finance during our visit, both of whom were very pleasant to work with. We drove away in a brand new 2026 CR-V. Overall, it was a very nice time at the dealership! More

The worst dealer service and the area i took my honda oddysey for balancing and alignment and my car came horrible shaking wheel steering i call to compaint and they said it will.be more then a month I oddysey for balancing and alignment and my car came horrible shaking wheel steering i call to compaint and they said it will.be more then a month I said i left message soonest my car had the service no body call.me back they charge almost 200 for.thar kind of service bad experience with hamailton Honda More

This review is more towards the sales member that we worked with while searching for a used vehicle. Although we did not end up purchasing the vehicle at the location it had nothing to do with the sale worked with while searching for a used vehicle. Although we did not end up purchasing the vehicle at the location it had nothing to do with the sales member and everything to do with the right car at the right time. Anthony Nieves was excellent to work with, and we would have loved to have purchased a vehicle from him. He was helpful, informative and extremely personable. Overall, we were pleased with our experience with him at the dealership. More

I had a great experience at Hamilton Honda! Relative to most experiences at a dealership, my visit was relatively brief. Peter Young and the sales team were incredibly friendly, professional, a Relative to most experiences at a dealership, my visit was relatively brief. Peter Young and the sales team were incredibly friendly, professional, and efficient. They made the entire process smooth and stress-free, offering me top dollar for my trade, answering all my questions and making me feel comfortable throughout. I truly appreciated their transparency and no-pressure approach. Overall, I left feeling completely satisfied with the service and would definitely recommend Hamilton Honda to anyone looking for a positive car-buying experience. More

I want to revise my previous review that I made in haste. I want to say that my experience at Hamilton Honda was uneventful. Zack Musari was nothing more than patient and helpful. Zack, came across as know I want to say that my experience at Hamilton Honda was uneventful. Zack Musari was nothing more than patient and helpful. Zack, came across as knowledgeable, a multitasker and professional. Thanks you. More