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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

February 18, 2022

Really appreciate not being haggled. I had that experience here in the past and almost decided not to come this time. Glad I changed my mind. More

by 8twilight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perri
Feb 19, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 18, 2022

Issue wasn’t resolved. My service advisor took off and no one told me. Had no idea what was going on with my car no one called me. Spoke to the service manager who assured More

by carleecostanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager , Nicole Jager
Feb 18, 2022 -

Hamilton Honda responded

We are disappointed to read that your recent experience was not satisfactory. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Our focus is to provide consumers with excellent customer service.

Feb 24, 2022 -

carleecostanza responded

My appointment was 2/14 I spoke to the service manager in person when I picked up my car and I left her a voicemail the following day as well. The service advisor was apparently out sick until the following Monday. 2/21 which was the first time I heard back from anyone. I missed the call as it came in “spam risk” and called back the next day Tuesday 2/22 at 11:45 am. I got a call back today 2/24 at 9am the service advisor said I must’ve called her after she left for the day Tuesday and then she had off again on Wednesday. Her manager was busy today but could call me tomorrow. So now we will be working on two full weeks before we even try to resolve the issue and fix my car because no one can bother to pick up a phone or show up to work.

February 17, 2022

The car service was excellent The customer service agent was mediocre. He wouldn’t wear his mask while I was at his desk checking in and again when checking out when my car service was completed. More

by Welchislander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Feb 18, 2022 -

Hamilton Honda responded

We are disappointed to read that your recent experience was not satisfactory. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Our focus is to provide consumers with excellent customer service.

February 17, 2022

I was pleased with the service, professionalism and integrity at Hamilton Honda service center, Thank you. More

by vickie1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Q Funches, Craig Mayle, Nicole Jager, Mike Perri, Andrei Semichan, Timothy Starkey
Feb 17, 2022 -

vickie1188 responded

Thank you so.very much for helping me with the issue on my Honda Civic. I really appreciate the integrity and the level professionalism in caring for me as a valued customer and my vehicle.

February 16, 2022

We have purchased all of our Honda vehicles from Hamilton Honda through Jeff Randall. Our experience has been excellent every time! The care the entire team provides is wonderful. More

by GZissimopoulos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Randall, Sue Chansky
Feb 17, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience

February 15, 2022

My service advisor Chris Alfinito is friendly and knowledgeable, finished all the requirements for my vehicle with out much lapse of time. Definitely I recommend Hamilton Honda. More

by mathewsamson59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Feb 15, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 14, 2022

Nicole Jager was excellent in helping and explaining the recommended services to me. She was thorough, friendly, and professional. More

by Jennifer K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Jager
Feb 14, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 14, 2022

Pleased with good service, courtesy, comfortable place to wait for the car during service, free car wash.. More

by ashokrchoksi
Customer Service
Recommend Dealer
Yes
Employees Worked With
lady at the coffee stand , Nicole Jager
Feb 14, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 13, 2022

Friendly, respectful, and not rushed is the atmosphere across the board. Special consideration to Service Advisors with deep knowledge of cars and the ability to help customers make decisions in the inte More

by jbutillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Mayle
Feb 14, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 13, 2022

As always, staff was friendly, efficient and informative of the services of the services pending and what was to happen that day. More

by mari2341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Feb 14, 2022 -

Hamilton Honda responded

On behalf of us at Hamilton Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

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