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Hamilton Honda

Hamilton, NJ

4.2
5,099 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,099 reviews

September 27, 2023

Would have given 1 star if not for the advisor Craig Mayle who was excellent with communication on his part. That is only reason I am not. On my way home my tire pressure light came on. I drove stra More

by p.a.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Mayle
Oct 02, 2023 -

Hamilton Honda responded

Thank you for sharing your experience with us, Pam. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Your Friends at Hamilton Honda

Oct 02, 2023 -

p.a.m responded

My concern is that whatever work the mechanics work on, it should be through from beginning to end. To have to turn right back around because of different air pressures in the new tire as well as the tire behind informs me the air pressure wasn’t (properly checked if checked) to ensure correct air pressure in all 4 tires, which was only done after I came right back same day I picked up my car. I get mechanics have so much time to work on each car but quality and safety should always come first, not being fast get done. Thank you.

September 27, 2023

very fast and detailed service, I am glad that I bought my vehicle from such a after-service dealer. More

by mehul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Oct 02, 2023 -

Hamilton Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Your Friends at Hamilton Honda

September 26, 2023

Even though the car was ready, the salesperson took a long time to deliver it to me because he did not have a key. I would suggest that if someone has an appointment, please try to finish the work on the More

by D Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Ford
Sep 27, 2023 -

Hamilton Honda responded

Thank you for sharing your experience with us. Here at Hamilton Honda, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Your Friends at Hamilton Honda

September 24, 2023

Only because of the great customer service I had received from Ms. Q. My past experiences have been substandard. More

by kent.milliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Sep 27, 2023 -

Hamilton Honda responded

Thank you for taking the time to provide this feedback, Kent. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Hamilton Honda

September 24, 2023

Ms. Q was wonderful. It was my fist time servicing at Honda and she was very kind and patient. More

by gtobia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Sep 27, 2023 -

Hamilton Honda responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Q does for Hamilton Honda and our customers. Hope to see you again soon! Sincerely, Your Friends at Hamilton Honda

September 24, 2023

From making an appointment all the way through service completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept in More

by McKee2654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Sarat, Andrei Semichan
Sep 27, 2023 -

Hamilton Honda responded

Thanks for your awesome review! We're very happy to hear that Andrei and Edgar were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Your Friends at Hamilton Honda

September 22, 2023

Greeted quickly and professional explanation of the services done today, and acceptable explanation of my personal issues. More

by Sconte532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Q Funches, Craig Mayle, Mike Perri, Andrei Semichan, Kendall Ford
Sep 27, 2023 -

Hamilton Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Your Friends at Hamilton Honda

September 22, 2023

The person who checked us in for service was very pleasant. Service on our car was very good. More

by cgeni60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who checked us in at the service department - Not sure of her name, Chris Alfinito
Sep 27, 2023 -

Hamilton Honda responded

Thank you for your kind words. We feel our service department is what makes Hamilton Honda special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Your Friends at Hamilton Honda

September 22, 2023

Service Dept very good. It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment no More

by tbird6466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Sep 26, 2023 -

Hamilton Honda responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Your Friends at Hamilton Honda

September 21, 2023

The entire experience was smooth and seamless. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quadesha
Sep 26, 2023 -

Hamilton Honda responded

Thank you for the great feedback, JJ! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Your Friends at Hamilton Honda

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