Hamilton Honda
Hamilton, NJ
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Would have given 1 star if not for the advisor Craig Mayle who was excellent with communication on his part. That is only reason I am not. On my way home my tire pressure light came on. I drove stra Mayle who was excellent with communication on his part. That is only reason I am not. On my way home my tire pressure light came on. I drove straight back & after checking the tire that was replaced it had too much air. The tire behind it had too little air. While person at point where you enter service did correct the issue, this should have been part of the mechanic who worked on the tire replacement to check all 4 tires equally for the correct tire pressure. Thus the mechanically service definitely needs improvement and for that reason receives 1 star. Also Honda Hamilton automated email appointments needs correction. My appointment was for September 20th. After arriving home from my September 20th appointment I received an email for the same issue for September 27th(why? have no idea except, human error or need to fix automated emails to customers). Not happy customer on this issue. More
Even though the car was ready, the salesperson took a long time to deliver it to me because he did not have a key. I would suggest that if someone has an appointment, please try to finish the work on the long time to deliver it to me because he did not have a key. I would suggest that if someone has an appointment, please try to finish the work on the vehicle as soon as possible, especially if it is just an oil change. I had to wait for 2 hours and 30 minutes just for an oil change. More
From making an appointment all the way through service completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept in completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept informed about service status and vehicle was ready earlier than expected. The technician Edgar who serviced my vehicle did an awesome job! I especially like the video during my vehicle service. More
Greeted quickly and professional explanation of the services done today, and acceptable explanation of my personal issues. services done today, and acceptable explanation of my personal issues. More
Service Dept very good. It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment no It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment now. More
The entire experience was smooth and seamless. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. More









