Hamilton Honda

My car was in for service and I was not able to catch the shuttle driver. My service rep, Q was able to order a lyft driver to get me home and back to the dealership when my car was completed. A+ customer se shuttle driver. My service rep, Q was able to order a lyft driver to get me home and back to the dealership when my car was completed. A+ customer service...Q is a keeper! More

When you do a bait and switch, you usually get a poor rating. Was quoted $230 for a transmission fluid change and was changed to $550 when my wife showed up to drop the vehicle off. What’s worse is the s rating. Was quoted $230 for a transmission fluid change and was changed to $550 when my wife showed up to drop the vehicle off. What’s worse is the service advisor throwing his own colleagues under the bus. Terrible. More

Representative had an excellent communication skills, all questions were answered, I felt confident and comfortable with Honda’s representative. Service was great and done in a timely manner. questions were answered, I felt confident and comfortable with Honda’s representative. Service was great and done in a timely manner. More

Services were recommended above what I scheduled and a recall was also fixed while I waited. recall was also fixed while I waited. More

I have dealt with this dealership since they opened in Hamilton and have always had very good experiences. Hamilton and have always had very good experiences. More

Easy communication. Drop off with what I wanted. Called back when it was done. Simple and pleasant Drop off with what I wanted. Called back when it was done. Simple and pleasant More

Excellent service every time I bring my car in. Very thorough. Completely satisfied with the service department Very thorough. Completely satisfied with the service department More

The work was done professionally. The free coffee was very good. A possible problem was doted, but further diagnosis showed no real problem. My only problem was a free car wash. I The free coffee was very good. A possible problem was doted, but further diagnosis showed no real problem. My only problem was a free car wash. I either misplaced my receipt or never got one. Hope you can help in this matter. More

Very good service. Time taken for service was minimum.Well recommended.will go back again. Time taken for service was minimum.Well recommended.will go back again. More

Service took far to long. Dropped car off at 07:30 AM and it wasn’t done until the afternoon. Dropped car off at 07:30 AM and it wasn’t done until the afternoon. More