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Hamilton Honda

Hamilton, NJ

4.2
5,102 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,102 reviews

July 12, 2023

My vehicle took about 4 hours for the oil change. I came back to get it and was promptly told about any potential issues coming due. I was very pleased with my overall experience! More

by Thriftysuzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Jul 17, 2023 -

Hamilton Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Your Friends at Hamilton Honda

July 11, 2023

Wait time was reasonable. . He was aware of recall but I don't know what it is for except it will take more than a day.. I don't know how important it is to have it taken care More

by wilmazane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Jul 14, 2023 -

Hamilton Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Your Friends at Hamilton Honda

July 10, 2023

Fast and friendly service on a Saturday morning was a most pleasant surprise that was most welcomed. More

by anotherguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Jul 13, 2023 -

Hamilton Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Hamilton Honda

July 09, 2023

Service was timely and well done. Paul was very personable and knowledgeable. Good experience overall! More

by SJL116
Recommend Dealer
Yes
Employees Worked With
Paul Goodson
Jul 12, 2023 -

Hamilton Honda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Your Friends at Hamilton Honda

July 08, 2023

The service advisor was very professional and pleasant and patiently explained service options. However I was disappointed in the physical waiting area TV was on a channel with commercials and no news to More

by DAndrews_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Ford
Jul 12, 2023 -

Hamilton Honda responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Your Friends at Hamilton Honda

July 08, 2023

Not sure if management is putting any quota to achieve the service is declined after the covid, may be you want to cover up money from pandemic. it is defnitly evidnet on of my tire was keep lossing air More

by mushtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Ford
Jul 11, 2023 -

Hamilton Honda responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Your Friends at Hamilton Honda

July 07, 2023

Andrei Semichan and service technicians addressed my concerns and diagnosed my car problems quickly and professionally. More

by wj166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Jul 12, 2023 -

Hamilton Honda responded

It’s great to know that Andrei provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Your Friends at Hamilton Honda

July 07, 2023

Hamilton Hondas' expertise in mechanical issues, friendliness, clean and inviting waiting area are great! Thet are also very efficient in getting me in and out which is a big plus. More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodson
Jul 12, 2023 -

Hamilton Honda responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Hamilton Honda, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Hamilton Honda

July 06, 2023

Timely service on recall. Good communication from the staff. overall a very good experience. thank you More

by ibrahim.patanwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perri
Jul 11, 2023 -

Hamilton Honda responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Your Friends at Hamilton Honda

July 06, 2023

Friendly, but high prices for used cars. The car we looked at did not disclose body damage online, but clearly it had been in a side swiped accident and the air condition wasn't working. One More

by julie
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rasaq Musari
Jul 10, 2023 -

Hamilton Honda responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Craig Brauer GSM, Hamilton Honda 732-725-1727

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