
Hamilton Honda
Hamilton, NJ
Filter Reviews by Keyword
By Type
Showing 5,085 reviews
Just bought my second Honda from Hamilton Honda, the only dealership I'll use. Sales, service, etc. are simply the best! Bob in sales was terrific. dealership I'll use. Sales, service, etc. are simply the best! Bob in sales was terrific. More
Bob O’Conner was very knowledgeable and very helpful in helping us purchase our lease. I would highly recommend him. It was a great experience helping us purchase our lease. I would highly recommend him. It was a great experience More
We have leased 5 Honda Odysseys from Hamilton Honda over the 12 years. The sales department has always been able to get us good deals. However, over the past several years we have had some issues with the the 12 years. The sales department has always been able to get us good deals. However, over the past several years we have had some issues with the minivans that we leased and the service department has been a nightmare to deal with. Even with these issues, we have still continued to shop and purchase from Hamilton Honda because it is local to us and we like the free oil changes and car washes. In June, I brought my car in for an oil change and asked them to also check my brakes because they were squealing and pulsating when stopping. When picking up my car, they said the brake pads looked fine so I stopped on my way out to speak with my service advisor (Brian). He said that it may be something with the rotors and we scheduled another appointment to bring my van back. They found that the rotors needed to be resurfaced, but still said that the pads looked fine. I left the dealership and the brakes were still squealing. I had somewhere to be, otherwise I would have turned right around. I emailed Brian again to let him know of the issue. He scheduled another appointment to bring the van back. This time they cleaned the brake pads. The car seemed fine when I left the lot, but by the time I got to the third light on my way home, the brakes were already squealing. I emailed Brian again and never received a response back. Tried calling and kept getting voicemails. Left a message and never received a call back. I emailed the service manager Jose and never heard from him. I even tried contacting my salesperson who said she would get to the bottom of it and never heard back from her. At this point, I am beyond frustrated. It has been over 2 months with no resolution and no responses back. I don't think we will be purchasing from Hamilton Honda again! More
I clicked to buy the car online out of their inventory. But I still had to go in to have my trade-in evaluated. Once I went in, it was all relatively quick and efficient. They are friendly. But I still had to go in to have my trade-in evaluated. Once I went in, it was all relatively quick and efficient. They are friendly. More
Staff is very friendly and kept an open communication throughout the process of buying a car. They did everything they could to make sure I was happy. You will have my business again in the future! throughout the process of buying a car. They did everything they could to make sure I was happy. You will have my business again in the future! More
Our sales representative was fabulous, honest, knowledgeable and patient. He took us through the process from start to finish! Thank you for your professional service. knowledgeable and patient. He took us through the process from start to finish! Thank you for your professional service. More
As always the Hamilton Honda crew had me leave a very happy customer.. I couldn’t be happier with my new 2020 Honda CR-V. Thank you for providing me with great customer service and putting me in a car th happy customer.. I couldn’t be happier with my new 2020 Honda CR-V. Thank you for providing me with great customer service and putting me in a car that is exactly what I was looking for and more! It was a pleasure to work with Kerri Villani, John Carino, Jeff Breza and Luke Haug. Here’s to another 3 years with the Hamilton family :) More
Meeting the highest standard of efficiency while also advocating for the best experience customers can always have. Hamilton Honda provides a well rounded experience for everyone’s expectations and level advocating for the best experience customers can always have. Hamilton Honda provides a well rounded experience for everyone’s expectations and level of integrity. More
They made my buying experience a nice and pleasant experience. They got me into the Crv that I wanted and was happy with all aspects of the deal. experience. They got me into the Crv that I wanted and was happy with all aspects of the deal. More
The certified pre owned car is beyond expectation, at a price that no other dealership in my area could beat. The purchase process was easy and quicker than most. I would have rated a 5 star had my exper price that no other dealership in my area could beat. The purchase process was easy and quicker than most. I would have rated a 5 star had my experience in the finance managers office gone better. While I understand part of the job is to sell add one's and extended warranties to those that may be interested, I should not have to decline theee services more than 10 times. Aside from that, I am very More