
Hamilton Honda
Hamilton, NJ
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Dealer was very easy to deal with and prompt. Usually you have to wait for them. But my dealer was ready immediately. Great experience overall. have to wait for them. But my dealer was ready immediately. Great experience overall. More
Horrendous experience this time but THANK GOD for Michael Fanning, General Manager of Hamilton Honda, who was brave enough to correct the egregious wrongs done by sales staff Kerri Villani and Sales Manager Fanning, General Manager of Hamilton Honda, who was brave enough to correct the egregious wrongs done by sales staff Kerri Villani and Sales Manager Ira Doubert. Since our favorite and most trusted contact at Hamilton Honda (Phil Florentino) retired back in July, 2020, I was forced to choose another sales person. Phil was/is the reason for our 11 year tenure at Hamilton Honda, so down to earth and honest, and easy to work with. Keri actually tried to give me paperwork for a different car than the one I was leasing. Despite my objections she insisted I go through with signing paperwork for a Beige/tan car when in reality I was leasing a blue/gray car. Her excuses were endless. The temporary registration said Beige too and she tried to tell me the DMV wouldn’t mind! The sales manager, Ira Doubert who probably orchestrated this, has been shady from day one. Back in 2017 he screwed up another deal I was making at Hamilton Honda. Ira does things behind the scenes and is very sneaky and the things he’s does border on illegal. If he is your sales manager, run! When I caught their mistake, and brought it to the attention of the general manager, Michael Fanning, he was gracious enough to not only correct the paperwork and make it the appropriate, accurate information, but he also knocked money off my deal in a show of good faith, but it also implied that his people were clearly wrong. He was so very apologetic. If you have to go to Hamilton Honda, don’t use Kerri Villani as a sales person and if Ira is involved, call the police first! I don’t know how those two still have a job there. Hamilton Honda should rethink that whole thing. Bring back Phil Florentino! More
They were great! They worked with what I needed and got me out as soon as possible. The people there were very friendly and made us feel comfortable. me out as soon as possible. The people there were very friendly and made us feel comfortable. More
Pleasant, Easy experience Sales staff was very knowledgeable and helpful in a pressure-free environment. They helped me get everything I came for. I love the new car! Sales staff was very knowledgeable and helpful in a pressure-free environment. They helped me get everything I came for. I love the new car! More
Polite, respectful- I had a pleasant experience. Salesman & finance department were very knowledgeable and presented various options. Sales room prepared for pandemic with plexi glass dividers Salesman & finance department were very knowledgeable and presented various options. Sales room prepared for pandemic with plexi glass dividers and area was clean. More
Great experience! Thanks to Rasaq and George, I was able to purchase my dream car! Love the Hamilton Honda team. Definitely recommending everyone i know to them! to purchase my dream car! Love the Hamilton Honda team. Definitely recommending everyone i know to them! More
Very accommodating and helpful In light of these "uncertain" times, I was hoping to purchase a new vehicle as quick and easy as possible since I knew what I wanted well before I arr In light of these "uncertain" times, I was hoping to purchase a new vehicle as quick and easy as possible since I knew what I wanted well before I arrived. The sales team worked very hard to make that happen. More
I thought everyone was very professional and very courteous. I would definitely recommend this dealership to other people. Though it took longer than I had expected, I'm very happy with the experienc courteous. I would definitely recommend this dealership to other people. Though it took longer than I had expected, I'm very happy with the experience. More
Very pleasant buying experience. I purchased from out of state and everyone was helpful and transparent. I purchased a certified used Honda Civic and Love it. Would definitely recommend. state and everyone was helpful and transparent. I purchased a certified used Honda Civic and Love it. Would definitely recommend. More