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Hamilton Honda

Hamilton, NJ

Overview
Reviews
Vehicles
4.5
5,085 Reviews
Call Dealership (609) 528-2600
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655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

May 03, 2023

I had a great experience at Hamilton Honda. My sales rep, Hannah Husein, couldn’t have been more amazing. Personable and knowledgeable, Hannah not only worked with me to find my dream car, sh More

by turpin428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Husein
Report | Print
May 08, 2023 -

Hamilton Honda responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Hannah was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Team at Hamilton Honda

May 01, 2023

Hannah was determined to please my husband and I with a awesome honda civic and she came through. Hannah also has a dynamite personality and extremely friendly shesold us thank you Hamilton honda for every More

by donnaharmon28
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fanning, Olivia Bogucka, Hannah Husein
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May 04, 2023 -

Hamilton Honda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at Hamilton Honda

May 01, 2023

Poor service and long wait. Sales person not clear warranty parts at time of purchase but force customers out purchase extra warranty and later customer know nothing covered by More

by Asghar Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Goldstein, Chris Alfinito, Q Funches, Craig Mayle, Mike Perri, Andrei Semichan, Kendall Ford
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May 02, 2023 -

Hamilton Honda responded

Asghar Khan, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Hamilton Honda does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Craig Brauer GSM, Hamilton Honda 732-725-1727

May 03, 2023 -

Asghar Khan responded

sales person promised at time of purchase that warranty is bumper to bumper and later at the time of service customer knew it’s not bumper to bumper. We lost 3700 & buying extra warranty on the top of manufacture warranty.

May 01, 2023

Everything went spectacularly well! Love Honda. My mom has always bought Honda for 15+ years. My sister me and my mother always buy Honda! More

by Joti Grewal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Report | Print
May 04, 2023 -

Hamilton Honda responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Hamilton Honda

April 30, 2023

Very pleasant experience and I really appreciate the free cup of coffee too. I like the fact that they send you a video of the inspection and keep you posted More

by Ecthomas33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Report | Print
May 03, 2023 -

Hamilton Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Javad Muhammad and the Service Team at Hamilton Honda.

April 29, 2023

Long wait to schedule a routine service appointment. Service agent was too busy to properly answer questions. Maintenance service itself was done in a reasonable time. More

by judycahill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Report | Print
May 02, 2023 -

Hamilton Honda responded

Thanks for your great review, Judy. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Craig Brauer GSM, Hamilton Honda 732-725-1727

April 28, 2023

timely service kept me informed on my service requirements. waiting room neat and clean and the coffee was great. More

by pintomrcap5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Report | Print
May 03, 2023 -

Hamilton Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Javad Muhammad and the Service Team at Hamilton Honda.

April 28, 2023

Quick and easy, very courteous and professional. Minimal wait, clean waiting area with ample food and beverage More

by sajeeb.adhikary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Report | Print
May 03, 2023 -

Hamilton Honda responded

Thank you for this amazing review, Sajeeb! We really appreciate your business. Sincerely, Javad Muhammad and the Service Team at Hamilton Honda.

April 24, 2023

One and a half hours for an oil change is just too long to wait. I come from quite a way to get my oil changed and it winds up taking up to much of the day. Some of the people in the service department nee More

by Thomas J Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Ford
Report | Print
Apr 26, 2023 -

Hamilton Honda responded

Thomas, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Javad Muhammad and the Service Team at Hamilton Honda.

April 24, 2023

All personnel friendly and professional, especially my Service coordinator, Mr. Ford. ..Waiting area well lighted and very clean. More

by asuprano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Ford
Report | Print
Apr 27, 2023 -

Hamilton Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Javad Muhammad and the Service Team at Hamilton Honda.

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